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Is there an saasworks outage?

saasworks status: Systems Active

Last checked: 15 minutes ago

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saasworks outages and incidents

Outage and incident data over the last 30 days for saasworks.

There have been 0 outages or incidents for saasworks in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for saasworks

Outlogger tracks the status of these components for Xero:

AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS rds-us-east-1 Active
AWS rds-us-east-2 Active
AWS s3-us-east-2 Active
HubSpot Chat & Automation Active
HubSpot HubSpot APIs Active
HubSpot Service Tools Active
SaaSWorks Portal Active
Stripe API Active
Tableau Online Active
Component Status
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS rds-us-east-1 Active
AWS rds-us-east-2 Active
AWS s3-us-east-2 Active
HubSpot Chat & Automation Active
HubSpot HubSpot APIs Active
HubSpot Service Tools Active
SaaSWorks Portal Active
Stripe API Active
Tableau Online Active

Latest saasworks outages and incidents.

View the latest incidents for saasworks and check for official updates:

Updates:

  • Time: May 12, 2024, 2:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2024, 8:04 p.m.
    Status: Identified
    Update: The engineering team has identified a fix and is testing it out with customers now
  • Time: May 11, 2024, 3:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 11, 2024, 3:57 p.m.
    Status: Investigating
    Update: We are seeing multiple authentication errors from our stripe integration. We are currently looking into the root cause and will update our stripe customers when we have identified the root cause of the issue. We have paused failing stripe integrations for now until we can apply a fix. Thank you for your patience!

Updates:

  • Time: May 12, 2024, 2:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2024, 8:04 p.m.
    Status: Identified
    Update: The engineering team has identified a fix and is testing it out with customers now
  • Time: May 11, 2024, 3:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 11, 2024, 3:57 p.m.
    Status: Investigating
    Update: We are seeing multiple authentication errors from our stripe integration. We are currently looking into the root cause and will update our stripe customers when we have identified the root cause of the issue. We have paused failing stripe integrations for now until we can apply a fix. Thank you for your patience!

Updates:

  • Time: March 12, 2024, 4:37 p.m.
    Status: Resolved
    Update: The issue with the Hubspot APIs has been resolved
  • Time: March 12, 2024, 4:27 p.m.
    Status: Monitoring
    Update: The SaaSWorks portal is back up for all users. We are continuing to monitor the Hubspot status page and will update this incident if we see any changes with the Hubspot APIs.
  • Time: March 12, 2024, 4:22 p.m.
    Status: Identified
    Update: Users can track the progress of Hubspot's outage on their status page: https://status.hubspot.com/
  • Time: March 12, 2024, 4:18 p.m.
    Status: Identified
    Update: The SaaSWorks portal is unavailable for certain users. This is due to an outage with the Hubspot APIs. The SaaSWorks portal uses Hubspot APIs to pull relevant customer information into our application. HubSpot is investigating the cause of this issue, and we'll update this page when we have more information

Updates:

  • Time: March 12, 2024, 4:37 p.m.
    Status: Resolved
    Update: The issue with the Hubspot APIs has been resolved
  • Time: March 12, 2024, 4:27 p.m.
    Status: Monitoring
    Update: The SaaSWorks portal is back up for all users. We are continuing to monitor the Hubspot status page and will update this incident if we see any changes with the Hubspot APIs.
  • Time: March 12, 2024, 4:22 p.m.
    Status: Identified
    Update: Users can track the progress of Hubspot's outage on their status page: https://status.hubspot.com/
  • Time: March 12, 2024, 4:18 p.m.
    Status: Identified
    Update: The SaaSWorks portal is unavailable for certain users. This is due to an outage with the Hubspot APIs. The SaaSWorks portal uses Hubspot APIs to pull relevant customer information into our application. HubSpot is investigating the cause of this issue, and we'll update this page when we have more information

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Frequently Asked Questions - saasworks

Is there a saasworks outage?
The current status of saasworks is: Systems Active
Where can I find the official status page of saasworks?
The official status page for saasworks is here
How can I get notified if saasworks is down or experiencing an outage?
To get notified of any status changes to saasworks, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of saasworks every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does saasworks do?
SaaSWorks provides a managed solution that unifies revenue, customer, and usage data to empower Finance teams with strategic insights.