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Is there an RyderShip outage?

RyderShip status: Systems Active

Last checked: a minute ago

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RyderShip outages and incidents

Outage and incident data over the last 30 days for RyderShip.

There have been 0 outages or incidents for RyderShip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RyderShip

Outlogger tracks the status of these components for Xero:

EasyPost Address Verification Active
EasyPost API Active
EasyPost Asendia USA Active
EasyPost DHL eCommerce Solutions Active
EasyPost DHL Express Active
EasyPost FedEx Active
EasyPost FedEx SmartPost Active
EasyPost Globegistics Active
EasyPost Tracking Active
EasyPost UPS Active
EasyPost UPS Mail Innovations Active
EasyPost UPS SurePost Active
EasyPost USPS Active
EasyPost Webhooks Active
EasyPost Webhooks Active
EasyPost Website Active
Shippo Axlehire Active
Shippo DHL eCommerce Active
Shippo DHL Express Active
Shippo DPD UK Active
Shippo FedEx Active
Shippo Shippo Platform API Active
Shippo Shippo REST API Active
Shippo UPS Active
Shippo USPS Active
AWS rds-us-east-1 Active
GitHub Active
Heroku Active
RyderShip-Core Active
RyderShip-Frontend Active
RyderShip-Integrations Active
RyderShip-Notifications Active
Component Status
Active
EasyPost Address Verification Active
EasyPost API Active
EasyPost Asendia USA Active
EasyPost DHL eCommerce Solutions Active
EasyPost DHL Express Active
EasyPost FedEx Active
EasyPost FedEx SmartPost Active
EasyPost Globegistics Active
EasyPost Tracking Active
EasyPost UPS Active
EasyPost UPS Mail Innovations Active
EasyPost UPS SurePost Active
EasyPost USPS Active
EasyPost Webhooks Active
EasyPost Webhooks Active
EasyPost Website Active
Shippo Axlehire Active
Shippo DHL eCommerce Active
Shippo DHL Express Active
Shippo DPD UK Active
Shippo FedEx Active
Shippo Shippo Platform API Active
Shippo Shippo REST API Active
Shippo UPS Active
Shippo USPS Active
Active
AWS rds-us-east-1 Active
GitHub Active
Heroku Active
Active
RyderShip-Core Active
RyderShip-Frontend Active
RyderShip-Integrations Active
RyderShip-Notifications Active

Latest RyderShip outages and incidents.

View the latest incidents for RyderShip and check for official updates:

Updates:

  • Time: Oct. 25, 2019, 11:49 p.m.
    Status: Resolved
    Update: The Whiplash app and API were unresponsive for about 6 minutes due to an issue related to a code deploy. The issue has been resolved.

Updates:

  • Time: Sept. 18, 2019, 1:51 p.m.
    Status: Resolved
    Update: Whiplash users were unable to buy postage labels for 40 minutes due to an issue with a payment gateway.

Updates:

  • Time: Sept. 4, 2019, 1:26 a.m.
    Status: Resolved
    Update: V2 refresh tokens now need the client_id and client_secret included in the Post body. See https://docs.getwhiplash.com/pages/authentication-for-the-v2-api#refresh-tokens for more information.
  • Time: Sept. 4, 2019, 1:25 a.m.
    Status: Investigating
    Update: v2 API authentication has been resolved. A recent Oauth upgrade now requires refresh requests to include a `client_id` and `client_secret` in the refresh request: https://docs.getwhiplash.com/pages/authentication-for-the-v2-api#refresh-tokens
  • Time: Sept. 3, 2019, 7:21 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the 2.0 API related to refreshing tokens.

Updates:

  • Time: July 6, 2019, 5:53 a.m.
    Status: Resolved
    Update: All affected orders have returned to their correct status. Please contact support if you require additional assistance.
  • Time: July 6, 2019, 2:40 a.m.
    Status: Monitoring
    Update: Affected orders are continuing to return to their correct statuses.
  • Time: July 6, 2019, 1:30 a.m.
    Status: Monitoring
    Update: Affected orders are returning to their correct statuses.
  • Time: July 6, 2019, 12:34 a.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are expecting orders to begin returning to their original status shortly.
  • Time: July 5, 2019, 11:40 p.m.
    Status: Identified
    Update: We are continuing to work on returning affected orders to their original state. We are cautiously optimistic that we will have this issue resolved by 5:30 PST.
  • Time: July 5, 2019, 10:35 p.m.
    Status: Identified
    Update: We are continuing to work on returning affected orders to their original state, and will share hourly updates until the issue is resolved.
  • Time: July 5, 2019, 9:22 p.m.
    Status: Identified
    Update: We have identified an issue in which orders that were queued for shipment were unintentionally cancelled. We are working to return the orders to their original condition. We are continuing to research the origin of the problem, but have reason to believe this was an internal system issue.

Updates:

  • Time: June 30, 2019, 1:21 a.m.
    Status: Resolved
    Update: 3 minutes of downtime for database maintenance.

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Frequently Asked Questions - RyderShip

Is there a RyderShip outage?
The current status of RyderShip is: Systems Active
Where can I find the official status page of RyderShip?
The official status page for RyderShip is here
How can I get notified if RyderShip is down or experiencing an outage?
To get notified of any status changes to RyderShip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RyderShip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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