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Is there an SalesScreen outage?

SalesScreen status: Systems Active

Last checked: 4 minutes ago

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SalesScreen outages and incidents

Outage and incident data over the last 30 days for SalesScreen.

There have been 0 outages or incidents for SalesScreen in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SalesScreen

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Documentation Page Active
Email Delivery Active
Mobile Active
SMS Delivery Active
Support Chat Active
Support System Active
Web Active
Component Status
API Active
Billing Active
Documentation Page Active
Email Delivery Active
Mobile Active
SMS Delivery Active
Support Chat Active
Support System Active
Web Active

Latest SalesScreen outages and incidents.

View the latest incidents for SalesScreen and check for official updates:

Updates:

  • Time: April 2, 2019, 7:23 p.m.
    Status: Resolved
    Update: Updates on TV-screens are back to normal. The incident has been resolved.
  • Time: April 2, 2019, 11:44 a.m.
    Status: Monitoring
    Update: The sub-component responsible for updates on TV-screens appears to be operating normally again. We are carefully monitoring the situation.
  • Time: April 2, 2019, 10:48 a.m.
    Status: Investigating
    Update: We are currently experiencing some issues with data updates and celebration popups on TV-screens. We are investigating the issue and will update this incident as soon as we have narrowed down what the issue is.

Updates:

  • Time: Jan. 16, 2019, 3:27 p.m.
    Status: Resolved
    Update: Over the last 2 days we have experienced intermittent problems with the performance of our web-dashboard. At seemingly random intervals we were seeing spikes in the consumed CPU and memory consumption on our servers. We have automated systems in place to assign more resources when such spikes occur, but even with the additional resources our servers were struggling. In the end we were forced to restart the application process for our servers to fully recover. This problem resurfaced a couple of times over the last two days, meaning customers would experiment slower response times than usual, and in short periods the web-application would be unresponsive. Some customers might have seen error messages when trying to load the web-dashboard during these periods. We have identified the root cause of the problem, and taken steps to make sure this problem will not resurface. We will also look into how we can improve the process for automatically adding more resources to our servers, as this process in some cases introduced additional delays.

Updates:

  • Time: Jan. 16, 2019, 3:27 p.m.
    Status: Resolved
    Update: Over the last 2 days we have experienced intermittent problems with the performance of our web-dashboard. At seemingly random intervals we were seeing spikes in the consumed CPU and memory consumption on our servers. We have automated systems in place to assign more resources when such spikes occur, but even with the additional resources our servers were struggling. In the end we were forced to restart the application process for our servers to fully recover. This problem resurfaced a couple of times over the last two days, meaning customers would experiment slower response times than usual, and in short periods the web-application would be unresponsive. Some customers might have seen error messages when trying to load the web-dashboard during these periods. We have identified the root cause of the problem, and taken steps to make sure this problem will not resurface. We will also look into how we can improve the process for automatically adding more resources to our servers, as this process in some cases introduced additional delays.

Updates:

  • Time: June 20, 2018, 6:16 a.m.
    Status: Resolved
    Update: Our service provider has confirmed that the incident has been resolved, and all our services are back to normal.
  • Time: June 19, 2018, 8:07 p.m.
    Status: Monitoring
    Update: The problem appears to be fixed, and all services are currently operating normally. We will continue to monitor the situation.
  • Time: June 19, 2018, 6:38 p.m.
    Status: Identified
    Update: Our service provider is currently having problems, which may affect the availability of some parts of SalesScreen. We are actively monitoring the situation and are in contact with the service provider to solve the problem as soon as possible.

Updates:

  • Time: June 20, 2018, 6:16 a.m.
    Status: Resolved
    Update: Our service provider has confirmed that the incident has been resolved, and all our services are back to normal.
  • Time: June 19, 2018, 8:07 p.m.
    Status: Monitoring
    Update: The problem appears to be fixed, and all services are currently operating normally. We will continue to monitor the situation.
  • Time: June 19, 2018, 6:38 p.m.
    Status: Identified
    Update: Our service provider is currently having problems, which may affect the availability of some parts of SalesScreen. We are actively monitoring the situation and are in contact with the service provider to solve the problem as soon as possible.

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Frequently Asked Questions - SalesScreen

Is there a SalesScreen outage?
The current status of SalesScreen is: Systems Active
Where can I find the official status page of SalesScreen?
The official status page for SalesScreen is here
How can I get notified if SalesScreen is down or experiencing an outage?
To get notified of any status changes to SalesScreen, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SalesScreen every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SalesScreen do?
This platform offers a comprehensive and effective gamification solution to motivate sales teams.