Company Logo

Is there an Salucro Healthcare Solutions outage?

Salucro Healthcare Solutions status: Systems Active

Last checked: 4 minutes ago

Get notified about any outages, downtime or incidents for Salucro Healthcare Solutions and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Salucro Healthcare Solutions outages and incidents

Outage and incident data over the last 30 days for Salucro Healthcare Solutions.

There have been 1 outages or incidents for Salucro Healthcare Solutions in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Salucro Healthcare Solutions

Outlogger tracks the status of these components for Xero:

ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Patient Portal Active
Provider Portal Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active
Component Status
Active
ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Active
Patient Portal Active
Provider Portal Active
Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active

Latest Salucro Healthcare Solutions outages and incidents.

View the latest incidents for Salucro Healthcare Solutions and check for official updates:

Updates:

  • Time: Feb. 17, 2024, 1:56 a.m.
    Status: Resolved
    Update: Area Affected: S2 - Daily Reports & Files Failed To Upload - Resolved  Update: After close monitoring, we can confirm that the service has been fully restored and we are closing this issue. We appreciate your patience during this time. Please do not hesitate to contact Salucro Support or your Account Manager if you have any questions or concerns. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Feb. 16, 2024, 6:17 p.m.
    Status: Monitoring
    Update: Area Affected: S2 - Daily Reports & Files Failed To Upload - Resolution Monitoring Update: We have identified and implemented a resolution to the issues impacting the following services: Daily Reports & Files Failed To Upload - Identified Actions Taken to Monitor Service: Salucro will continue to closely monitor performance to ensure the issue is fully resolved and will send a final notice once confirmed. If you are continuing to experience issues, please notify Salucro Support as soon as possible. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Feb. 16, 2024, 2:24 a.m.
    Status: Identified
    Update: Area Affected: S2 - Daily Reports & Files Failed To Upload - Identified Update: Salucro Engineers continue to implement resolutions to the issue impacting the following services: Area Affected: S2 - Daily Reports & Files Failed To Upload - Identified At this time, we do not have any further details but will continue to update you on the progress of the resolution. Actions Taken to Restore Service: Salucro Engineers continue to actively work on implementing the resolution to restore functionality to the impacted services. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Feb. 15, 2024, 8:36 p.m.
    Status: Identified
    Update: Area Affected: S2 - Daily Reports & Files Failed To Upload - Identified Update: We have reaffirmed the resolution for the issues impacting the following services: Daily Reports & Files Failed To Upload - Identified Actions Taken to Restore Service: Salucro Engineers continue to actively work on implementing the resolution to restore functionality to the impacted services. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Feb. 15, 2024, 1:22 p.m.
    Status: Identified
    Update: Area Affected: S2 - Daily Reports & Files Failed To Upload - Investigating Update: We have identified a resolution for the issues impacting the following services: Daily Reports & Files Failed To Upload - Investigating Actions Taken to Restore Service: Salucro Engineers are actively working to implement the resolution to restore functionality to the impacted services. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Feb. 15, 2024, 12:29 p.m.
    Status: Investigating
    Update: Issue: We are currently investigating an issue that is impacting the following services: Daily Reports & Files (FTP/Email). At this time, we do not have any further details but will continue to update you on the progress of the resolution. Actions Taken to Restore Service: Salucro Engineers are actively troubleshooting the issue and working to restore functionality to the impacted services as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2

Updates:

  • Time: Jan. 4, 2024, 10:38 p.m.
    Status: Resolved
    Update: Area Affected: Provider Portal  Update: After close monitoring, we can confirm that the service has been fully restored and we are closing this issue. We appreciate your patience during this time. Please do not hesitate to contact Salucro Support if you have any questions or concerns. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Jan. 4, 2024, 3:46 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Update: System adjustments were successfully implemented early CST on 1/4/2024 for following services: Provider Portal Actions Taken to Restore Service: Salucro Engineers implemented system adjustments the night of Tuesday, 1/2/2024 and early 1/4/2024 CST. We will keep this issue open and continue to monitor throughout the day today to confirm a successful resolution. We appreciate your patience and understanding as we correct this issue. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 4, 2024, 1:51 a.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Update: System adjustments have been made with additional adjustments identified for following services: Provider Portal Actions Taken to Restore Service: Salucro Engineers implemented system adjustments the night of Tuesday, 1/2/2024 but intermittent performance issues persisted the morning of Wednesday, 1/3/2024. Additional adjustments have been identified and will be implemented late on Wednesday, 1/3/2024. We will keep this issue open and continue to monitor through Thursday, 1/4/2024 to confirm a successful resolution. We appreciate your patience and understanding as we correct this issue. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 3, 2024, 3:54 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Update: A resolution has been implemented and confirmed for the following services: Provider Portal Actions Taken to Restore Service: Salucro Engineers have implemented adjustments to improve performance. Adjustments were made the night of 1/2/2023 and we will continue to monitor to confirm a successful resolution. We appreciate your patience and understanding as we correct this issue. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 3, 2024, 3:46 p.m.
    Status: Identified
    Update: Area Affected: Provider Portal Update: We have identified a resolution for the issues impacting the following services: Provider Portal Actions Taken to Restore Service: Salucro Engineers have implemented adjustments to improve performance. Adjustments were made the night of 1/2/2023 and we continue to test and monitor to verify a successful resolution. We appreciate your patience and understanding while we continue to resolve the root cause of this issue. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 2, 2024, 11:23 p.m.
    Status: Identified
    Update: Area Affected: Provider Portal Update: We have identified a resolution for the issues impacting the following services: Provider Portal Actions Taken to Restore Service: Salucro Engineers have implemented adjustments throughout the day to improve performance. The team is planning to make additional adjustments overnight to mitigate further issues. Salucro will continue to monitor performance throughout the evening and into business hours tomorrow, Wednesday (1/3). In accordance with our process, we will keep this issue open until we can confirm it has been resolved. We will provide an update tomorrow morning once business hours have commenced and sufficient monitoring has been performed. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 2, 2024, 8:58 p.m.
    Status: Investigating
    Update: Area Affected: Provider Portal Issue: We are aware of continued, sporadic performance issues for MedEPay Provider Portal. We are continuing to prioritize a fix. This is our top priority. Actions Taken to Restore Service: Salucro Engineers are actively troubleshooting the issue and working to restore functionality to the impacted services as quickly as possible. We apologize for any inconvenience this may cause and appreciate your continued patience while we work to resolve the issue. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 2, 2024, 7 p.m.
    Status: Investigating
    Update: Area Affected: Provider Portal  Issue: We are aware of continued, sporadic performance issues for MedEPay Provider Portal. We are continuing to prioritize a fix. This is our top priority. Actions Taken to Restore Service: Salucro Engineers are actively troubleshooting the issue and working to restore functionality to the impacted services as quickly as possible. We apologize for any inconvenience this may cause and appreciate your continued patience while we work to resolve the issue. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Jan. 2, 2024, 4:58 p.m.
    Status: Investigating
    Update: Area Affected: Provider Portal Issue: A situation has been identified causing periodic performance issues to some users when logging into the MedePay Provider Portal resulting in the need to refresh and attempt to log in several times before gaining access. Actions Taken to Restore Service: Salucro Engineers are actively troubleshooting the issue and working to restore functionality to the impacted services as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: Dec. 6, 2023, 9:34 p.m.
    Status: Resolved
    Update: Area Affected: Daily Reports & Files (FTP/Email) Update: After close monitoring, we can confirm that the issue has has been fully resolved and we are closing this issue. We appreciate your patience during this time. Please do not hesitate to contact Salucro Support or your Account Manager if you have any questions or concerns. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Dec. 6, 2023, 7:28 p.m.
    Status: Monitoring
    Update: Area Affected: Daily Reports & Files (FTP/Email) Update: We have identified and implemented a resolution to the issues impacting the following services: Daily Reports & Files (FTP/Email) Actions Taken to Monitor Service: Salucro Engineers have identified and corrected the issue impacting todays reports and all reports have been regenerated and delivered at this time. If you are continuing to experience issues, please notify Salucro Support as soon as possible. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Dec. 6, 2023, 5:17 p.m.
    Status: Identified
    Update: Area Affected: Daily Reports & Files (FTP/Email) Update: Salucro Engineers have identified a resolution for the issues impacting the following services: Daily Reports & Files (FTP/Email). Actions Taken to Restore Service: Salucro Engineers are currently in the process of regenerating the impacted reports for delivery. We will send another update to advise once completed. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2
  • Time: Dec. 6, 2023, 1:54 p.m.
    Status: Investigating
    Update: Issue: We are currently investigating an issue that is impacting the following services: <Daily Reports & Files (FTP/Email). Select reports have failed to generate/upload. Actions Taken to Restore Service: Salucro Engineers are actively troubleshooting the issue and working to restore functionality to the impacted services as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2

Updates:

  • Time: Nov. 14, 2023, 9:40 p.m.
    Status: Resolved
    Update: Area Affected: WorldPay Merchant Processor Update: Worldpay technical resources have resolved an internal routing issue to restore service. All traffic that was redirected to the secondary data center has been moved back to the primary data center. Worldpay will continue to monitor the environment for stability. We appreciate your patience during this time. Please do not hesitate to contact Salucro Support or your Account Manager if you have any questions or concerns. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Nov. 14, 2023, 3:40 p.m.
    Status: Monitoring
    Update: Area Affected: WorldPay Merchant Processor The Merchant Processor Worldpay, has advised of a current issue causing causing degraded services. This is causing some transactions to decline or time out. Worldpay technical resources have redirected traffic to a secondary data center to mitigate the impact to transaction authorizations. Actions Taken to Monitor Service: Salucro will continue to closely monitor the status of this third party issue and provide updates as they become available. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Nov. 14, 2023, 3:17 p.m.
    Status: Identified
    Update: Area Affected: WorldPay Merchant Processor The Merchant Processor Worldpay, has advised of a current issue causing causing degraded services. This is causing some transactions to decline or time out. At this time, their technicians are currently in the process of identifying and correcting the issue. Actions Taken to Monitor Service: Salucro will continue to closely monitor the status of this third party outage and provide updates as they become available. Sincerely,   Salucro Support Team  Email: [email protected]    Phone: (866) 430-7333 option 2

Updates:

  • Time: Nov. 6, 2023, 11:20 p.m.
    Status: Resolved
    Update: Area Affected: Provider Portal, Provider Portal (SSO), and MedEpay Payments API. Update: After close monitoring, we can confirm that the service has been fully restored and we are closing this issue. We appreciate your patience during this time. Please do not hesitate to contact MedEPay Support or your Account Manager if you have any questions or concerns. Regards, MedEPay Support [email protected] Support: 877-214-6623
  • Time: Nov. 6, 2023, 4:43 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal, Provider Portal (SSO), and MedEpay Payments API. Update: We have identified and implemented a resolution to the issues impacting the following services: Provider Portal, Provider Portal (SSO), and MedEpay Payments API. Actions Taken to Monitor Service: MedEPay Support will continue to closely monitor performance to ensure the issue is fully resolved and will send a final notice once confirmed. If you are continuing to experience issues, please notify MedEPay Support as soon as possible. Regards, MedEPay Support [email protected] Support: 877-214-6623
  • Time: Nov. 6, 2023, 4:15 p.m.
    Status: Investigating
    Update: Issue: We are currently investigating an issue that is impacting the following services: Provider Portal, Provider Portal (SSO), and MedEpay Payments API. At this time, we do not have any further details but will continue to update you on the progress of the resolution. Actions Taken to Restore Service: Salucro Engineers are actively troubleshooting the issue and working to restore functionality to the impacted services as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue. Regards, MedEPay Support [email protected] Support: 877-214-6623

Check the status of similar companies and alternatives to Salucro Healthcare Solutions

Sage
Sage

Issues Detected

Xero
Xero

Issues Detected

Payoneer
Payoneer

Systems Active

Carta
Carta

Systems Active

Intralinks
Intralinks

Systems Active

insightsoftware
insightsoftware

Systems Active

Chargebee
Chargebee

Systems Active

Blend
Blend

Systems Active

Datasite
Datasite

Systems Active

Spendesk
Spendesk

Systems Active

FloQast

Systems Active

WePay
WePay

Systems Active

Frequently Asked Questions - Salucro Healthcare Solutions

Is there a Salucro Healthcare Solutions outage?
The current status of Salucro Healthcare Solutions is: Systems Active
Where can I find the official status page of Salucro Healthcare Solutions?
The official status page for Salucro Healthcare Solutions is here
How can I get notified if Salucro Healthcare Solutions is down or experiencing an outage?
To get notified of any status changes to Salucro Healthcare Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Salucro Healthcare Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Salucro Healthcare Solutions do?
Salucro provides healthcare providers, patients, and third-party collection agencies with cohesive payment experiences through online bill pay solutions and payment integrations.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free