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Is there an Salucro Healthcare Solutions outage?

Salucro Healthcare Solutions status: Systems Active

Last checked: 9 minutes ago

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Salucro Healthcare Solutions outages and incidents

Outage and incident data over the last 30 days for Salucro Healthcare Solutions.

There have been 1 outages or incidents for Salucro Healthcare Solutions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Salucro Healthcare Solutions

Outlogger tracks the status of these components for Xero:

ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Patient Portal Active
Provider Portal Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active
Component Status
Active
ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Active
Patient Portal Active
Provider Portal Active
Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active

Latest Salucro Healthcare Solutions outages and incidents.

View the latest incidents for Salucro Healthcare Solutions and check for official updates:

Updates:

  • Time: April 24, 2023, 11:59 p.m.
    Status: Resolved
    Update: Area Affected: Transaction Processing Issue: We have resolved the issue with processing transactions. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 24, 2023, 3:40 p.m.
    Status: Monitoring
    Update: Area Affected: Transaction Processing Issue: We have resolved the issue with processing transactions. We will continue to monitor until 4/24/23 at 4pm CT to ensure transactions continue to process properly. Impact: When attempting to process transactions the end user was receiving a error messages. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 24, 2023, 2:38 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 24, 2023, 1:58 p.m.
    Status: Monitoring
    Update: Area Affected: Transaction Processing Issue: We have resolved the issue with processing transactions. We will continue to monitor until 4/24/23 at 4pm CT to ensure transactions continue to process properly. Impact:  When attempting to process transactions the end user was receiving a error messages. If you have questions, please contact Salucro Support for assistance. Sincerely,  Salucro Support Team Email: [email protected]   Phone: (866) 430-7333 option 2

Updates:

  • Time: April 19, 2023, 9:40 p.m.
    Status: Resolved
    Update: Area Affected: Salucro Reports Issue: Salucro technicians confirmed that the report delivery process has completed. If you have not received a report, please contact Salucro Support for immediate review. If you have any other questions, please contact Salucro Support for assistance. Sincerely,  Salucro Support Team Email: [email protected]   Phone: (866) 430-7333 option 2
  • Time: April 19, 2023, 5:48 p.m.
    Status: Monitoring
    Update: Area Affected: Salucro Reports Issue: We have resolved the issues preventing reports from being automatically delivered and are currently generating and delivering reports. Salucro technicians will continue to closely monitor the automatic process until it's completion. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2 Salucro1 - Daily Reports & Files (FTP/Email)
  • Time: April 19, 2023, 4:50 p.m.
    Status: Monitoring
    Update: Area Affected: Salucro Reports Issue: We have resolved the issues preventing reports from being automatically delivered and are currently generating and delivering reports. Salucro technicians will continue to closely monitor the automatic process until it's completion. If you have questions, please contact Salucro Support for assistance. Sincerely,  Salucro Support Team Email: [email protected]   Phone: (866) 430-7333 option 2
  • Time: April 19, 2023, 3:31 p.m.
    Status: Investigating
    Update: Area Affected: Salucro Reports Issue: We are currently investigating reports that were not automatically generated. Impact: Daily automatic report delivery will be delayed. Actions Taken to Restore Service: Salucro technicians are actively researching the issue and working to generate the reports. If you have questions, please contact Salucro Support for assistance   Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: April 12, 2023, 4:04 p.m.
    Status: Resolved
    Update: Area Affected: Provider Portal Intermittent Outage/Performance Issues Issue: After continued monitoring, we can confirm that the performance issues with the MedEPay Server have been resolved. If you have questions, please contact Salucro Support for assistance. Sincerely,  Salucro Support Team Email: [email protected]   Phone: (866) 430-7333 option 2
  • Time: April 11, 2023, 5:58 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Intermittent Outage/Performance Issues Issue: We have resolved the performance issues with the MedEPay Server. We will continue to monitor the MedEpay Server until 7pm CST to ensure everything continues to function properly. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 11, 2023, 4:51 p.m.
    Status: Investigating
    Update: Area Affected: Provider Portal Outage Issue: We are continuing to investigate performance issues with the MedEPay Server. We will provide another update shortly. Impact: End users may have issues when attempting to access the MedEPay portal or experience general slowness. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 11, 2023, 3:37 p.m.
    Status: Investigating
    Update: Area Affected: Provider Portal Outage Issue: We are currently investigating performance issues with the MedEPay Server. We will provide another update shortly. Impact: End users may have issues when attempting to access the MedEPay portal or experience general slowness. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: March 31, 2023, 9:03 p.m.
    Status: Resolved
    Update: Area Affected: Report Delivery Issue: We have resolved the issue that has caused a delay in the delivery of reports and all reports have now been delivered. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 31, 2023, 8:07 p.m.
    Status: Monitoring
    Update: Area Affected: Report Delivery Issue: We have resolved the issue that has caused a delay in the delivery of reports. We will continue to monitor until 3/31/23 at 4:00pm CDT to ensure everything continues to function properly and all reports are re-generated and delivered. Impact: Reports were not delivered as normal. Actions Taken to Restore Service: Salucro technicians are actively monitoring the issue as reports are generated and delivered. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 31, 2023, 7 p.m.
    Status: Identified
    Update: Area Affected: Report Delivery Issue: We have identified an issue that has caused a delay in the delivery of reports. We will provide another update shortly. Impact: Reports were not delivered as normal. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to ensure reports are re-generated and delivered. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: Jan. 27, 2023, 10:20 p.m.
    Status: Resolved
    Update: Area Affected: Provider Portal - Iframe integration into MedeAnalytics Issue: We have partnered with MedeAnalytics to resolve the issue preventing the launch of Salucro's Provider Portal Iframe from MedeAnalytics. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 27, 2023, 9:34 p.m.
    Status: Identified
    Update: Area Affected: Provider Portal - Iframe integration into MedeAnalytics Issue: We have identified the issue preventing the launch of Salucro's Provider Portal Iframe from MedeAnalytics. We will provide another update shortly. Issue: Some users are unable to launch Salucro's Provider Portal Iframe from MedeAnalytics. Actions Taken to Restore Service: Salucro technicians have identified the issue and are actively working to restore full functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 27, 2023, 8:35 p.m.
    Status: Identified
    Update: Area Affected: Provider Portal - Iframe integration into MedeAnalytics Issue: We have identified the issue with the ability to launch Salucro's Provider Portal Iframe from MedeAnalytics. We will provide another update shortly. Issue: Inability to launch Salucro's Provider Portal Iframe from MedeAnalytics. Actions Taken to Restore Service: Salucro technicians have identified the issue and are actively working to implement a fix. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 27, 2023, 7:36 p.m.
    Status: Investigating
    Update: Area Affected: Provider Portal - Iframe integration into MedeAnalytics Issue: We are currently investigating an issue with the ability to launch Salucro's Provider Portal Iframe from MedeAnalytics. We will provide another update shortly. Impact: End users attempting to access Salucro through MedeAnalytics. Actions Taken to Restore Service: Salucro technicians are actively researching the issue. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

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Frequently Asked Questions - Salucro Healthcare Solutions

Is there a Salucro Healthcare Solutions outage?
The current status of Salucro Healthcare Solutions is: Systems Active
Where can I find the official status page of Salucro Healthcare Solutions?
The official status page for Salucro Healthcare Solutions is here
How can I get notified if Salucro Healthcare Solutions is down or experiencing an outage?
To get notified of any status changes to Salucro Healthcare Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Salucro Healthcare Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Salucro Healthcare Solutions do?
Salucro provides healthcare providers, patients, and third-party collection agencies with cohesive payment experiences through online bill pay solutions and payment integrations.

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