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Is there an Salucro Healthcare Solutions outage?

Salucro Healthcare Solutions status: Systems Active

Last checked: 2 minutes ago

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Salucro Healthcare Solutions outages and incidents

Outage and incident data over the last 30 days for Salucro Healthcare Solutions.

There have been 1 outages or incidents for Salucro Healthcare Solutions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Salucro Healthcare Solutions

Outlogger tracks the status of these components for Xero:

ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Patient Portal Active
Provider Portal Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active
Component Status
Active
ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Active
Patient Portal Active
Provider Portal Active
Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active

Latest Salucro Healthcare Solutions outages and incidents.

View the latest incidents for Salucro Healthcare Solutions and check for official updates:

Updates:

  • Time: Jan. 24, 2023, 2:42 a.m.
    Status: Resolved
    Update: Area Affected: Card Payments Issue: We have resolved the issue affecting the ability to process Card Payments. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 24, 2023, 1:06 a.m.
    Status: Monitoring
    Update: Area Affected: Card Payments Issue: We have resolved the issue affecting the ability to process Card Payments. We will continue to monitor until 1/23/2023 at 8:00pm CT. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 23, 2023, 11:56 p.m.
    Status: Identified
    Update: Area Affected: Card Payments Issue: We have identified the issue affecting the ability to process Card Payments. We will provide another update shortly. Impact: End users are unable to process card payments at this time. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Jan. 23, 2023, 11:37 p.m.
    Status: Investigating
    Update: Area Affected: Card Payments Issue: We are currently investigating an issue with processing card payments. We will provide another update shortly. Impact: End users are unable to process card payments at this time. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: Dec. 19, 2022, 8:32 p.m.
    Status: Resolved
    Update: Issue: After careful monitoring, we are pleased to announce the outage affecting the Provider and Patient Portals has been resolved. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Dec. 19, 2022, 8:31 p.m.
    Status: Monitoring
    Update: After careful monitoring, we are pleased to announce the outage affecting the Provider and Patient Portals has been resolved. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Dec. 19, 2022, 7:25 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal, Patient Portal Issue: We have resolved the outage affecting the Provider and Patient Portals. We will continue to monitor until 12/19/22 at 2:30 CST to ensure everything continues to function properly. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Dec. 19, 2022, 7:14 p.m.
    Status: Investigating
    Update: Area Affected: Provider Portal, Patient Portal Issue: We are currently investigating an outage affecting the Provider and Patient Portals. We will provide another update shortly. Impact: When attempting to access the Portals users are receiving a 503 error. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality to the Portals. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: Nov. 9, 2022, 9:18 p.m.
    Status: Resolved
    Update: Area Affected: Transactions Utilizing FreedomPay Devices After careful monitoring, we have resolved the degraded performance experienced with transactions processing through payment devices. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Nov. 9, 2022, 6:39 p.m.
    Status: Monitoring
    Update: Area Affected: Transactions Utilizing FreedomPay Devices Issue: We have resolved degraded performance with transactions processing through payment devices. We will continue to monitor until 11/9/22 at 2 PM central time to ensure everything continues to function properly. Impact: When customers attempted a transaction with a device the transaction may time out. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Nov. 9, 2022, 6:27 p.m.
    Status: Investigating
    Update: Area Affected: Transactions Utilizing FreedomPay Devices Issue: We are currently investigating degraded performance with transactions processing through payment devices. We will provide another update shortly. Impact: When customers attempt a transaction with a device the transaction may time out. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: June 28, 2022, 6:34 p.m.
    Status: Resolved
    Update: Area Affected: Provider Portal Issue: We have resolved the issue causing a 504 Gateway Timeout error with the Provider Portal. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 28, 2022, 6:23 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Issue: We have resolved the issue causing a 504 Gateway Timeout error with the Provider Portal. We will continue to monitor this until 6/28/22 at 6:00pm CDT to ensure everything continues to function properly. Impact: When attempting to access the Provider Portal users were receiving a 504 Gateway Timeout error. Actions Taken to Restore Service: Salucro technicians are actively monitoring to ensure everything continues to function properly. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 28, 2022, 5:21 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Issue: We have resolved the issue causing a 504 Gateway Timeout error with the Provider Portal. We will continue to monitor this until 6/28/22 at 6:00pm CDT to ensure everything continues to function properly. Impact: When attempting to access the Provider Portal users were receiving a 504 Gateway Timeout error. Actions Taken to Restore Service: Salucro technicians are actively monitoring to ensure everything continues to function properly. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 28, 2022, 4:17 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Issue: We have resolved the issue causing a 504 Gateway Timeout error with the Provider Portal. We will continue to monitor this until 6/28/22 at 6:00pm CDT to ensure everything continues to function properly. Impact: When attempting to access the Provider Portal users were receiving a 504 Gateway Timeout error. Actions Taken to Restore Service: Salucro technicians are actively monitoring to ensure everything continues to function properly. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 28, 2022, 3:14 p.m.
    Status: Monitoring
    Update: Area Affected: Provider Portal Issue: We have resolved the issue causing a 504 Gateway Timeout error with the Provider Portal. We will continue to monitor through out the day to ensure everything continues to function properly. Impact: When attempting to access the Provider Portal users were receiving a 504 Gateway Time-Out error. Actions Taken to Restore Service: Salucro technicians are actively researching the issue. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 28, 2022, 3:01 p.m.
    Status: Identified
    Update: Area Affected: Provider Portal Issue: We have identified a 504 Gateway Timeout error with the Provider Portal. We apologize for any inconvenience and will provide another update shortly. Impact: When attempting to access the Provider Portal users were receiving a 504 Gateway Time-Out error. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality to the Portal. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: June 22, 2022, 5:30 p.m.
    Status: Resolved
    Update: Area Affected: Report Delivery Issue: We have resolved the issue that has caused a delay in the delivery of reports. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 22, 2022, 4:25 p.m.
    Status: Monitoring
    Update: Area Affected: Report Delivery Issue: We have resolved the issue that has caused a delay in the delivery of reports. We will continue to monitor until 6/22/22 at 12:30pm CDT to ensure everything continues to function properly and all reports have generated. Impact: Reports were not delivered as normal. Actions Taken to Restore Service: Salucro technicians are actively researching the issue as reports are generated and delivered. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 22, 2022, 3:56 p.m.
    Status: Identified
    Update: Area Affected: Report Delivery Issue: We have identified an issue that has caused a delay in the delivery of reports. We will provide another update shortly. Impact: Reports were not delivered as normal. Actions Taken to Restore Service: Salucro technicians are actively researching the issue as reports are generated and delivered. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

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Frequently Asked Questions - Salucro Healthcare Solutions

Is there a Salucro Healthcare Solutions outage?
The current status of Salucro Healthcare Solutions is: Systems Active
Where can I find the official status page of Salucro Healthcare Solutions?
The official status page for Salucro Healthcare Solutions is here
How can I get notified if Salucro Healthcare Solutions is down or experiencing an outage?
To get notified of any status changes to Salucro Healthcare Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Salucro Healthcare Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Salucro Healthcare Solutions do?
Salucro provides healthcare providers, patients, and third-party collection agencies with cohesive payment experiences through online bill pay solutions and payment integrations.

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