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Is there an Sapia.ai outage?

Sapia.ai status: Systems Active

Last checked: 4 minutes ago

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Sapia.ai outages and incidents

Outage and incident data over the last 30 days for Sapia.ai.

There have been 0 outages or incidents for Sapia.ai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sapia.ai

Outlogger tracks the status of these components for Xero:

ATS Integration API Active
Chat Interview Active
Edge Portal Active
Video Interview Active
AWS ecs-ap-southeast-2 Active
AWS ecs-eu-west-1 Active
AWS ecs-us-east-1 Active
Component Status
ATS Integration API Active
Chat Interview Active
Edge Portal Active
Video Interview Active
Active
AWS ecs-ap-southeast-2 Active
AWS ecs-eu-west-1 Active
AWS ecs-us-east-1 Active

Latest Sapia.ai outages and incidents.

View the latest incidents for Sapia.ai and check for official updates:

Updates:

  • Time: July 5, 2024, 4:05 p.m.
    Status: Resolved
    Update: A large number of emails generated by our platform (sent to users and candidates) failed to send. It was identified that there were lots of tasks being processed in the task queue (around 15,000+, of which there were around 8,000 emails), which slowed down the processing. Our engineers deployed a fix, and the backlog of emails was sent.

Updates:

  • Time: July 5, 2024, 4:05 p.m.
    Status: Resolved
    Update: A large number of emails generated by our platform (sent to users and candidates) failed to send. It was identified that there were lots of tasks being processed in the task queue (around 15,000+, of which there were around 8,000 emails), which slowed down the processing. Our engineers deployed a fix, and the backlog of emails was sent.

Updates:

  • Time: Feb. 22, 2024, 1:47 a.m.
    Status: Resolved
    Update: LaunchDarkly has reported that their impacted services have recovered and are operating normally. We apologise for any inconvenience whilst the login process was degraded.
  • Time: Feb. 22, 2024, 12:31 a.m.
    Status: Identified
    Update: Some users may experience a delay when first logging in (establishing a connection) to our Edge platform. This is due to an issue in the infrastructure of a third party provider, LaunchDarkly, which they are currently investigating. Further information can be found at https://status.launchdarkly.com/.

Updates:

  • Time: Feb. 22, 2024, 1:47 a.m.
    Status: Resolved
    Update: LaunchDarkly has reported that their impacted services have recovered and are operating normally. We apologise for any inconvenience whilst the login process was degraded.
  • Time: Feb. 22, 2024, 12:31 a.m.
    Status: Identified
    Update: Some users may experience a delay when first logging in (establishing a connection) to our Edge platform. This is due to an issue in the infrastructure of a third party provider, LaunchDarkly, which they are currently investigating. Further information can be found at https://status.launchdarkly.com/.

Updates:

  • Time: Feb. 7, 2024, 2:46 p.m.
    Status: Resolved
    Update: All services have been restored.
  • Time: Feb. 7, 2024, 2:23 p.m.
    Status: Monitoring
    Update: The service provider has finished recovering the domain and service is starting to restore.
  • Time: Feb. 7, 2024, 2:19 p.m.
    Status: Identified
    Update: The sapia.ai domain has expired. We are working with our service provider to recover the domain name. The domain was not due to expire until February, 9 2024 so it seems to have expired prematurely.
  • Time: Feb. 7, 2024, 1:07 p.m.
    Status: Investigating
    Update: Services using the Sapia.ai domain are currently unavailable. We are investigating the issue.

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Frequently Asked Questions - Sapia.ai

Is there a Sapia.ai outage?
The current status of Sapia.ai is: Systems Active
Where can I find the official status page of Sapia.ai?
The official status page for Sapia.ai is here
How can I get notified if Sapia.ai is down or experiencing an outage?
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