Is there an Sauce Labs outage?
Sauce Labs status: Systems Active
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for Sauce Labs and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for Sauce Labs and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Sauce Labs.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API Testing | Active |
| EU-Central | Active |
| US-West | Active |
| Automated Browser Testing | Active |
| EU-Central | Active |
| US-West | Active |
| Automated Real Device Testing | Active |
| EU-Central | Active |
| US-East | Active |
| US-West | Active |
| Automated Virtual Mobile Device Testing | Active |
| EU-Central | Active |
| US-West | Active |
| Billing | Active |
| EU-Central | Active |
| US-West | Active |
| Insights | Active |
| EU-Central | Active |
| US-West | Active |
| IPSec VPN | Active |
| EU-Central | Active |
| US-West | Active |
| Live Browser Testing | Active |
| EU-Central | Active |
| US-West | Active |
| Live Real Device Testing | Active |
| EU-Central | Active |
| US-East | Active |
| US-West | Active |
| Live Virtual Mobile Device Testing | Active |
| EU-Central | Active |
| US-West | Active |
| Mobile App Distribution (TestFairy) | Active |
| TestFairy Platform | Active |
| TestFairy UI | Active |
| Native Framework Mobile App Testing | Active |
| EU-Central | Active |
| US-East | Active |
| US-West | Active |
| Other | Active |
| saucelabs.com | Active |
| Sauce Labs Documentation | Active |
| support.saucelabs.com | Active |
| Sauce Connect | Active |
| EU-Central | Active |
| US-East | Active |
| US-West | Active |
| Sauce Labs Dashboard | Active |
| EU-Central | Active |
| US-West | Active |
| Sauce Labs REST API | Active |
| EU-Central | Active |
| US-West | Active |
| Sauce Orchestrate | Active |
| EU-Central | Active |
| US-West | Active |
| Visual Testing | Active |
| Legacy Visual Testing (Screener) UI | Active |
| Visual Testing Hub | Active |
| Visual Testing Infrastructure | Active |
| Visual Testing REST API | Active |
View the latest incidents for Sauce Labs and check for official updates:
Description: ### **Dates:** Saturday March 9th 2024, 20:00 UTC - Monday March 11th, 13:22 UTC ### **What happened:** Some Windows, Linux, and Android Emulator workloads in our US-West-1 data center experienced elevated error rates. ### **Why it happened:** A hardware instruction silently failed to be programmed in a network device’s TCAM. This resulted in a subset of traffic from one of our data centers being unable to reach the public Internet. ### **How we fixed it:** We forced a reprogramming of the TCAM instructions in question. ### **What we are doing to prevent it from happening again:** We are investigating ways to better understand silent failures in this portion of our infrastructure.
Status: Postmortem
Impact: Major | Started At: March 11, 2024, 10:14 a.m.
Description: ### **Dates:** Wednesday March 6th 2024, 12:43 - 19:00 UTC ### **What happened:** Test artifact uploads and downloads intermittently failed or were slower to complete, resulting in issues displaying test results. ### **Why it happened:** A subsystem involved in artifact uploads would not properly recover from some failures, resulting in leaked connections and connection pool exhaustion. Once fully exhausted, uploads were no longer possible. ### **How we fixed it:** We identified the bug in the code and deployed a fix. ### **What we are doing to prevent it from happening again:** We have fixed the specific bug and implemented monitoring for similar symptoms.
Status: Postmortem
Impact: Minor | Started At: March 6, 2024, 7:03 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: March 5, 2024, 9:12 p.m.
Description: ### **Dates:** Thursday February 29th 2024, 16:25 UTC - Friday March 1st, 00:15 UTC ### **What happened:** iOS Simulators in our OS-West-1 data center intermittently experienced longer startup times and in some cases failed to acquire a session, resulting in test failure. ### **Why it happened:** An increase in utilization throughout the Mac Cloud created additional pressure and lack of availability for some images, which resulted in higher-than-normal startup times. In some cases, the startup times were high enough to cause test failure due to abandonment of the session. ### **How we fixed it:** Burst capacity was leveraged to provide some relief. Later, utilization decreased to normal levels. ### **What we are doing to prevent it from happening again:** We are working to both increase capacity and decrease startup times for iOS Simulators.
Status: Postmortem
Impact: Major | Started At: Feb. 29, 2024, 8:43 p.m.
Description: ### **Dates:** Saturday February 24th 2023, 01:00 UTC to Wednesday February 28th 2023, 23:14 UTC ### **What happened:** Increased network load which led to intermittent test slowness or failures. ### **Why it happened:** An update was automatically triggered when a customer test was executed which led to increased network load. ### **How we fixed it:** Deployed new images for impacted operating systems. ### **What we are doing to prevent it from happening again:** Ensure new images do not auto update and improve alerting on this condition.
Status: Postmortem
Impact: Minor | Started At: Feb. 28, 2024, 3:52 a.m.
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