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Is there an SearchStax outage?

SearchStax status: Under Maintenance

Last checked: 7 minutes ago

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SearchStax outages and incidents

Outage and incident data over the last 30 days for SearchStax.

There have been 0 outages or incidents for SearchStax in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SearchStax

Outlogger tracks the status of these components for Xero:

Component Status

Latest SearchStax outages and incidents.

View the latest incidents for SearchStax and check for official updates:

Updates:

  • Time: April 12, 2024, 1:08 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 12, 2024, 1:07 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 13, 2023, 9:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 13, 2023, 2:28 p.m.
    Status: Monitoring
    Update: The connectivity issue has been resolved and all Monitoring Agents are able to communicate with the Pulse Service. We will continue monitoring this issue.
  • Time: Oct. 13, 2023, 4:12 a.m.
    Status: Identified
    Update: We have discovered false Heartbeat alerts for several deployments starting October 12, 2023, 23:21 UTC. Our team is investigating the issue and identified a possible connectivity issue. Our team has separate monitoring that is set up for all deployments for which they get alerted if a node or deployment is unavailable. At this time, we checked all alerts triggered via Pulse and have confirmed that the deployments for which these alerts were triggered are all in a healthy state.

Updates:

  • Time: Oct. 13, 2023, 9:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 13, 2023, 2:28 p.m.
    Status: Monitoring
    Update: The connectivity issue has been resolved and all Monitoring Agents are able to communicate with the Pulse Service. We will continue monitoring this issue.
  • Time: Oct. 13, 2023, 4:12 a.m.
    Status: Identified
    Update: We have discovered false Heartbeat alerts for several deployments starting October 12, 2023, 23:21 UTC. Our team is investigating the issue and identified a possible connectivity issue. Our team has separate monitoring that is set up for all deployments for which they get alerted if a node or deployment is unavailable. At this time, we checked all alerts triggered via Pulse and have confirmed that the deployments for which these alerts were triggered are all in a healthy state.

Updates:

  • Time: Aug. 30, 2023, 10:24 p.m.
    Status: Resolved
    Update: This incident has been resolved and all deployments impacted have now recovered.
  • Time: Aug. 30, 2023, 8:34 p.m.
    Status: Identified
    Update: Most of the affected Solr deployments have fully recovered. Deployments with DRs that have recovered have been switched back to their Primary cluster.
  • Time: Aug. 30, 2023, 3:24 p.m.
    Status: Identified
    Update: Azure has had no update on this issue since our last update. Our team continues to monitor, and Cold DRs are being prioritized per the RTO requirements.
  • Time: Aug. 30, 2023, 1:59 p.m.
    Status: Identified
    Update: Multiple Solr Deployments in Azure - Australia East Region have been reported to be Degraded or Down. If you are on a DR plan with us, your DR should now be activated. This outage has been caused by an ongoing issue in this region on Azure due to a power surge. You can monitor the status of this issue on Azure here - https://azure.status.microsoft/en-us/status

Updates:

  • Time: Aug. 30, 2023, 10:24 p.m.
    Status: Resolved
    Update: This incident has been resolved and all deployments impacted have now recovered.
  • Time: Aug. 30, 2023, 8:34 p.m.
    Status: Identified
    Update: Most of the affected Solr deployments have fully recovered. Deployments with DRs that have recovered have been switched back to their Primary cluster.
  • Time: Aug. 30, 2023, 3:24 p.m.
    Status: Identified
    Update: Azure has had no update on this issue since our last update. Our team continues to monitor, and Cold DRs are being prioritized per the RTO requirements.
  • Time: Aug. 30, 2023, 1:59 p.m.
    Status: Identified
    Update: Multiple Solr Deployments in Azure - Australia East Region have been reported to be Degraded or Down. If you are on a DR plan with us, your DR should now be activated. This outage has been caused by an ongoing issue in this region on Azure due to a power surge. You can monitor the status of this issue on Azure here - https://azure.status.microsoft/en-us/status

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Frequently Asked Questions - SearchStax

Is there a SearchStax outage?
The current status of SearchStax is: Under Maintenance
Where can I find the official status page of SearchStax?
The official status page for SearchStax is here
How can I get notified if SearchStax is down or experiencing an outage?
To get notified of any status changes to SearchStax, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SearchStax every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SearchStax do?
SearchStax provides comprehensive search solutions with Solr infrastructure for improved search performance on both backend and frontend.

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