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Is there an SEKOIA.IO outage?

SEKOIA.IO status: Systems Active

Last checked: 3 minutes ago

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SEKOIA.IO outages and incidents

Outage and incident data over the last 30 days for SEKOIA.IO.

There have been 6 outages or incidents for SEKOIA.IO in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SEKOIA.IO

Outlogger tracks the status of these components for Xero:

EUR1 - XDR Active
FRA2 - XDR (SecNumCloud / PCI DSS region) Active
MCO1 - XDR Active
UAE1 - XDR Active
API consumption Active
Enrichers Active
MISP consumption Active
Search Active
TAXII consumption Active
Web application Active
Automation Active
Case management Active
Detection Active
Event storage Active
Hunting Active
Ingestion Active
Threat Intelligence for research & triage Active
Web application Active
Component Status
EUR1 - XDR Active
FRA2 - XDR (SecNumCloud / PCI DSS region) Active
MCO1 - XDR Active
UAE1 - XDR Active
Active
API consumption Active
Enrichers Active
MISP consumption Active
Search Active
TAXII consumption Active
Web application Active
Active
Automation Active
Case management Active
Detection Active
Event storage Active
Hunting Active
Ingestion Active
Threat Intelligence for research & triage Active
Web application Active

Latest SEKOIA.IO outages and incidents.

View the latest incidents for SEKOIA.IO and check for official updates:

Updates:

  • Time: Aug. 1, 2024, 3:15 p.m.
    Status: Resolved
    Update: This incident has been resolved since 00:30 this morning.
  • Time: July 31, 2024, 3:33 p.m.
    Status: Monitoring
    Update: The situation is now stable, the event backlog is being processed. We will close this incident when we are back in real-time.
  • Time: July 31, 2024, 2:37 p.m.
    Status: Identified
    Update: The issue has been identified. A misconfiguration on some storage nodes resulted in a slightly larger blast-radius than expected, resulting in instabilities. The situation is now stable and we are processing events that were enqueued during the duration of the initial issue. Our team is planning changes in order to fix the identified misconfiguration without interrupting the service.
  • Time: July 31, 2024, 2:08 p.m.
    Status: Investigating
    Update: We are currently seeing a drop in our event storage performance, our team is currently investigating the issue. Event search and alerts are unaffected, only new events are being queued and not yet available on the events page.

Updates:

  • Time: July 25, 2024, 11:12 a.m.
    Status: Resolved
    Update: An overload network component got overloaded, which resulted in a high error rate on our APIs and frontend between 12:27 and 12:47. Our team has been working on decommissioning this component while limiting side effects in the meantime, which means this won't be an issue in the near future. We are sorry for the inconvenience.

Updates:

  • Time: July 24, 2024, 2:31 p.m.
    Status: Resolved
    Update: This incident has been resolved, nothing new happened since the last update. A detailed communication is being prepared by our customer facing teams.
  • Time: July 24, 2024, 10:56 a.m.
    Status: Monitoring
    Update: The OVHcloud API and control plane is back online, which allowed the OVH support team to fix their DDoS protection mechanism. FRA1 is now fully reacheable and operational. We are seeing a nominal volume of incoming events, our API error rates are low and our external TCP probes are reporting no errors. Our team is still actively monitoring the situation to ensure FRA1 remains stable. We are closely working with OVHcloud to produce a post-mortem and ensure their DDoS protection does not erroneously trigger again.
  • Time: July 24, 2024, 10:10 a.m.
    Status: Identified
    Update: OVHcloud is having a parallel incident which made their administration console and API unavailable. This means that both OVH support and Sekoia.io incident handlers are unable to perform any changes to our FRA1 infrastructure. We are waiting for the OVH control plane to get back online for them to disable the faulty DDoS protection rules. In the meantime, our team is looking for workarounds.
  • Time: July 24, 2024, 8:51 a.m.
    Status: Identified
    Update: Our cloud provider for FRA1 (OVHcloud) has allegedly flagged our cloud load balancer traffic as a DDoS attempt, resulting in a complete loss of access for the web application, APIs, and intakes. Their DDoS protection is currently flapping on and off, resulting in an unstable access to FRA1. We are working with our OVH Technical Account Manager to resolve this as soon as possible.
  • Time: July 24, 2024, 8:32 a.m.
    Status: Investigating
    Update: We are currently facing a major outage due to a problem on our cloud provider side, impacting our reverse proxies. Our team is getting in touch with them to get more information and try to fix this.

Updates:

  • Time: July 24, 2024, 2:31 p.m.
    Status: Resolved
    Update: This incident has been resolved, nothing new happened since the last update. A detailed communication is being prepared by our customer facing teams.
  • Time: July 24, 2024, 10:56 a.m.
    Status: Monitoring
    Update: The OVHcloud API and control plane is back online, which allowed the OVH support team to fix their DDoS protection mechanism. FRA1 is now fully reacheable and operational. We are seeing a nominal volume of incoming events, our API error rates are low and our external TCP probes are reporting no errors. Our team is still actively monitoring the situation to ensure FRA1 remains stable. We are closely working with OVHcloud to produce a post-mortem and ensure their DDoS protection does not erroneously trigger again.
  • Time: July 24, 2024, 10:10 a.m.
    Status: Identified
    Update: OVHcloud is having a parallel incident which made their administration console and API unavailable. This means that both OVH support and Sekoia.io incident handlers are unable to perform any changes to our FRA1 infrastructure. We are waiting for the OVH control plane to get back online for them to disable the faulty DDoS protection rules. In the meantime, our team is looking for workarounds.
  • Time: July 24, 2024, 8:51 a.m.
    Status: Identified
    Update: Our cloud provider for FRA1 (OVHcloud) has allegedly flagged our cloud load balancer traffic as a DDoS attempt, resulting in a complete loss of access for the web application, APIs, and intakes. Their DDoS protection is currently flapping on and off, resulting in an unstable access to FRA1. We are working with our OVH Technical Account Manager to resolve this as soon as possible.
  • Time: July 24, 2024, 8:32 a.m.
    Status: Investigating
    Update: We are currently facing a major outage due to a problem on our cloud provider side, impacting our reverse proxies. Our team is getting in touch with them to get more information and try to fix this.

Updates:

  • Time: July 22, 2024, 9:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2024, 7:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented, we should catch up quickly.
  • Time: July 22, 2024, 7:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented, we should catch up quickly.
  • Time: July 22, 2024, 7:19 p.m.
    Status: Identified
    Update: We identified a performance issue on event storage. This is causing a delay on events being stored and available on the UI. Detection is still in real time and no data loss.
  • Time: July 22, 2024, 7:19 p.m.
    Status: Identified
    Update: We identified a performance issue on event storage. This is causing a delay on events being stored and available on the UI. Detection is still in real time and no data loss.

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Frequently Asked Questions - SEKOIA.IO

Is there a SEKOIA.IO outage?
The current status of SEKOIA.IO is: Systems Active
Where can I find the official status page of SEKOIA.IO?
The official status page for SEKOIA.IO is here
How can I get notified if SEKOIA.IO is down or experiencing an outage?
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