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Is there an SEKOIA.IO outage?

SEKOIA.IO status: Systems Active

Last checked: 8 minutes ago

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SEKOIA.IO outages and incidents

Outage and incident data over the last 30 days for SEKOIA.IO.

There have been 6 outages or incidents for SEKOIA.IO in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SEKOIA.IO

Outlogger tracks the status of these components for Xero:

EUR1 - XDR Active
FRA2 - XDR (SecNumCloud / PCI DSS region) Active
MCO1 - XDR Active
UAE1 - XDR Active
API consumption Active
Enrichers Active
MISP consumption Active
Search Active
TAXII consumption Active
Web application Active
Automation Active
Case management Active
Detection Active
Event storage Active
Hunting Active
Ingestion Active
Threat Intelligence for research & triage Active
Web application Active
Component Status
EUR1 - XDR Active
FRA2 - XDR (SecNumCloud / PCI DSS region) Active
MCO1 - XDR Active
UAE1 - XDR Active
Active
API consumption Active
Enrichers Active
MISP consumption Active
Search Active
TAXII consumption Active
Web application Active
Active
Automation Active
Case management Active
Detection Active
Event storage Active
Hunting Active
Ingestion Active
Threat Intelligence for research & triage Active
Web application Active

Latest SEKOIA.IO outages and incidents.

View the latest incidents for SEKOIA.IO and check for official updates:

Updates:

  • Time: June 25, 2024, 6:10 p.m.
    Status: Resolved
    Update: The region is now stable and everything is working again.
  • Time: June 25, 2024, 6:07 p.m.
    Status: Monitoring
    Update: The region is operational since 20:00 CEST. We're doing a checkup before closing this incident.
  • Time: June 25, 2024, 5:54 p.m.
    Status: Identified
    Update: We have gained access to the region again and we are doing some operations to bring it back up.
  • Time: June 25, 2024, 4:19 p.m.
    Status: Investigating
    Update: An "in-place" infrastructure-as-code operation resulted in the reboot of many machines at once, resulting in the region being down. Due to the secure (SecNumCloud) nature of the FRA2 region, we also lost access to its management panel. We are working with OVH to gain access back.

Updates:

  • Time: June 25, 2024, 5:21 p.m.
    Status: Resolved
    Update: Our region is fully up since 19:00 CEST. Some events might have been lost during the time of the incident if clients local buffer were not big enough, or if retry was not sufficient.
  • Time: June 25, 2024, 4:45 p.m.
    Status: Monitoring
    Update: The situation now seems stable on the cloud provider's side, even though we did not get an official communication about it. We restarted all virtual machines and the region is now up. As we just got our metrics back, we are currently checking that everything is running smoothly.
  • Time: June 25, 2024, 3:44 p.m.
    Status: Identified
    Update: The situation is still unstable on the cloud provider side, we are experiencing random timeouts and are currently unable to restart most virtual machines.
  • Time: June 25, 2024, 3:30 p.m.
    Status: Identified
    Update: We are slowly getting some access back into the cloud provider's administration console, we are checking the state of our infrastructure. For now, Sekoia.io is still unavailable on the MCO1 region.
  • Time: June 25, 2024, 3:22 p.m.
    Status: Identified
    Update: Our team just had the confirmation that our cloud provider is currently in incident. We will let you know as soon as we have updates on their status.
  • Time: June 25, 2024, 3:18 p.m.
    Status: Investigating
    Update: This region is currently not reachable since 15:02 CEST because of a cloud provider incident. We don't have much information for now on the reason. Our team is trying to reach their support. We will keep you updated.

Updates:

  • Time: June 25, 2024, 5:21 p.m.
    Status: Resolved
    Update: Our region is fully up since 19:00 CEST. Some events might have been lost during the time of the incident if clients local buffer were not big enough, or if retry was not sufficient.
  • Time: June 25, 2024, 4:45 p.m.
    Status: Monitoring
    Update: The situation now seems stable on the cloud provider's side, even though we did not get an official communication about it. We restarted all virtual machines and the region is now up. As we just got our metrics back, we are currently checking that everything is running smoothly.
  • Time: June 25, 2024, 3:44 p.m.
    Status: Identified
    Update: The situation is still unstable on the cloud provider side, we are experiencing random timeouts and are currently unable to restart most virtual machines.
  • Time: June 25, 2024, 3:30 p.m.
    Status: Identified
    Update: We are slowly getting some access back into the cloud provider's administration console, we are checking the state of our infrastructure. For now, Sekoia.io is still unavailable on the MCO1 region.
  • Time: June 25, 2024, 3:22 p.m.
    Status: Identified
    Update: Our team just had the confirmation that our cloud provider is currently in incident. We will let you know as soon as we have updates on their status.
  • Time: June 25, 2024, 3:18 p.m.
    Status: Investigating
    Update: This region is currently not reachable since 15:02 CEST because of a cloud provider incident. We don't have much information for now on the reason. Our team is trying to reach their support. We will keep you updated.

Updates:

  • Time: June 20, 2024, 7:34 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 19, 2024, 8:08 p.m.
    Status: Monitoring
    Update: We have completed critical changes to our event processing pipeline to address and durably fix the underlying issue that was affecting metrics performance. During this urgent maintenance, we had to pause the processing of events to stabilize the system and ensure no events were lost. From 10 AM to 5 PM today, a small percentage of events were enqueued without our monitoring system notifying, which is the initial cause of this maintenance. They are now being processed. As a result, you may experience significant delays for this subset of events. Rest assured, no events were lost during this process. This incident will be closed when we are back in real-time. We appreciate your patience and understanding. If you have any questions or concerns, please reach out to our support team. A detailed post-mortem will be made available in the following days.
  • Time: June 19, 2024, 5:08 p.m.
    Status: Identified
    Update: Our services are not all up and the platform is not stable. Ingestion is still working, we are receiving events. We are still accumulating lag on event processing.
  • Time: June 19, 2024, 4:16 p.m.
    Status: Identified
    Update: Services are coming up again. The platform is starting to consume events that are in queue.
  • Time: June 19, 2024, 3:45 p.m.
    Status: Identified
    Update: Our team is currently performing a maintenance operation on the platform to fix a recurring metric problem. We are taking lag on event processing and storage, but we are still ingesting events. We'll keep you updated.

Updates:

  • Time: June 20, 2024, 7:34 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 19, 2024, 8:08 p.m.
    Status: Monitoring
    Update: We have completed critical changes to our event processing pipeline to address and durably fix the underlying issue that was affecting metrics performance. During this urgent maintenance, we had to pause the processing of events to stabilize the system and ensure no events were lost. From 10 AM to 5 PM today, a small percentage of events were enqueued without our monitoring system notifying, which is the initial cause of this maintenance. They are now being processed. As a result, you may experience significant delays for this subset of events. Rest assured, no events were lost during this process. This incident will be closed when we are back in real-time. We appreciate your patience and understanding. If you have any questions or concerns, please reach out to our support team. A detailed post-mortem will be made available in the following days.
  • Time: June 19, 2024, 5:08 p.m.
    Status: Identified
    Update: Our services are not all up and the platform is not stable. Ingestion is still working, we are receiving events. We are still accumulating lag on event processing.
  • Time: June 19, 2024, 4:16 p.m.
    Status: Identified
    Update: Services are coming up again. The platform is starting to consume events that are in queue.
  • Time: June 19, 2024, 3:45 p.m.
    Status: Identified
    Update: Our team is currently performing a maintenance operation on the platform to fix a recurring metric problem. We are taking lag on event processing and storage, but we are still ingesting events. We'll keep you updated.

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Frequently Asked Questions - SEKOIA.IO

Is there a SEKOIA.IO outage?
The current status of SEKOIA.IO is: Systems Active
Where can I find the official status page of SEKOIA.IO?
The official status page for SEKOIA.IO is here
How can I get notified if SEKOIA.IO is down or experiencing an outage?
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