Dyspatch outages and incidents
Outage and incident data over the last 30 days for Dyspatch.
There have been 1 outages or incidents for Dyspatch in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Dyspatch
Outlogger tracks the status of these components for Xero:
Preview Emails
| Component | Status |
|---|---|
| API | Active |
| Dashboard | Active |
| Device Previews | Active |
| Preview Emails | Active |
| SparkPost Transmissions API - USA | Active |
Latest Dyspatch outages and incidents.
View the latest incidents for Dyspatch and check for official updates:
Email service provider exports not working
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Nov. 16, 2023, 9:31 p.m.
Updates:
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Time: Nov. 16, 2023, 10:41 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Nov. 16, 2023, 10:28 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Nov. 16, 2023, 9:43 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Nov. 16, 2023, 9:31 p.m.Status: InvestigatingUpdate: Email exports with integrations like Braze, Iterable, et cetera are not completing for some users. The Dyspatch engineering team is investigating.
PDF Download and Preview Offline
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 17, 2023, 1:09 a.m.
Updates:
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Time: Oct. 18, 2023, 3:50 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 17, 2023, 1:09 a.m.Status: IdentifiedUpdate: We have identified an issue with PDF downloads and previews which may affect some users.
Templates not loading
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Sept. 20, 2023, 2:21 p.m.
Updates:
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Time: Sept. 20, 2023, 2:35 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Sept. 20, 2023, 2:28 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Sept. 20, 2023, 2:26 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Sept. 20, 2023, 2:21 p.m.Status: InvestigatingUpdate: Some customers are experiencing issues loading some templates. We are investigating.
Google OAuth Login Issues
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Aug. 30, 2023, 10:45 p.m.
Updates:
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Time: Aug. 31, 2023, 6:47 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Aug. 31, 2023, 5:28 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Aug. 31, 2023, 12:18 a.m.Status: InvestigatingUpdate: Some customers may be experiencing issues logging into Dyspatch using Google OAuth. Our engineering team is currently investigating.
Image upload failures
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Aug. 30, 2023, 2:10 a.m.
Updates:
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Time: Aug. 30, 2023, 2:31 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Aug. 30, 2023, 2:17 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Aug. 30, 2023, 2:10 a.m.Status: InvestigatingUpdate: Our upstream image upload management provider is currently experiencing an outage and our engineering team is looking into it.
