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Is there an Sense outage?

Sense status: Systems Active

Last checked: 2 seconds ago

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Sense outages and incidents

Outage and incident data over the last 30 days for Sense.

There have been 1 outages or incidents for Sense in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sense

Outlogger tracks the status of these components for Xero:

Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Sense Chatbot Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active
Component Status
Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Active
Sense Chatbot Active
Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active

Latest Sense outages and incidents.

View the latest incidents for Sense and check for official updates:

Updates:

  • Time: July 29, 2024, 5 p.m.
    Status: Resolved
    Update: Our team has monitored and we're continuing to see stability across all platforms. We will continue to review throughout the day, but please reach out to our Support team at https://support.sensehq.co/hc/en-us/requests/new if you believe you are still seeing this occur for any user
  • Time: July 29, 2024, 4:22 p.m.
    Status: Monitoring
    Update: After reviewing our team found the cause for the delays and we are now seeing stability across all products. Our team will continue to monitor to ensure we do not see this recur. If you believe you are still experiencing delays within the UI, please submit a ticket with our Support team at https://support.sensehq.co/hc/en-us/requests/new
  • Time: July 29, 2024, 3:55 p.m.
    Status: Investigating
    Update: We have received reports of users facing intermittent delays when attempting to navigate and use the messaging product within the UI and Extension. Our team is actively investigating and we’ll provide updates as soon as we learn the cause

Updates:

  • Time: June 5, 2024, 6:03 p.m.
    Status: Resolved
    Update: After monitoring, we have confirmed we are seeing stability across all Sense Chatbots as expected. If you believe you are still experiencing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us
  • Time: June 5, 2024, 5:18 p.m.
    Status: Monitoring
    Update: We have confirmed that we are seeing all chatbots affected load correctly once more. Our team is continuing to monitor to ensure this does not recur. If any issues persist, please report to our support team at https://support.sensehq.co/hc/en-us
  • Time: June 5, 2024, 3:57 p.m.
    Status: Investigating
    Update: We have received reports of issues with Sense Chatbots failing to load. Our team is actively investigating and will provide updates as soon as we have more information

Updates:

  • Time: Oct. 19, 2023, 8:31 p.m.
    Status: Resolved
    Update: Our team found there was an issue with the bulk cleanup function within our Engage product that caused cleanups scheduled between October 12th through October 18th to not run during that time frame. We have since identified the root cause of this and any active cleanup that did not run has since been backfilled and completed If you believe you have any issues due to this downtime, please reach out to Sense support at https://support.sensehq.co/hc/en-us/requests/new

Updates:

  • Time: Oct. 10, 2023, 11:30 p.m.
    Status: Resolved
    Update: After monitoring the affected components, we are seeing everything operational, and all products functioning as expected. If you believe you are still experiencing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new or [email protected]
  • Time: Oct. 10, 2023, 11:11 p.m.
    Status: Monitoring
    Update: Our team has reported Sense AI and Chatbot issues have subsided. We expect systems should be fully functional at this point. This outage is now being moved to the “monitoring” stage to confirm the recent changes before officially declaring as resolved.
  • Time: Oct. 10, 2023, 11:09 p.m.
    Status: Investigating
    Update: Our team has reported Sense AI and Chatbot issues have subsided. We expect systems should be fully functional at this point. This outage is now being moved to the “monitoring” stage to confirm the recent changes before officially declaring as resolved.
  • Time: Oct. 10, 2023, 9:30 p.m.
    Status: Investigating
    Update: Our team is still actively investigating this error when attempting to generate AI messages through Sense products We'll provide an update as soon as we receive more information
  • Time: Oct. 10, 2023, 6:33 p.m.
    Status: Investigating
    Update: We are currently seeing increased reports of the Sense AI app is giving an error when attempting to generate a message for intermittent users. Our team is actively investigating this and we'll provide updates as we receive them

Updates:

  • Time: Sept. 28, 2023, 10:45 p.m.
    Status: Resolved
    Update: After monitoring deliverability traffic and confirming with our downstream partners, we are seeing successful deliveries once more to all carriers. Any message that failed during this time will not be resent automatically and will need to be resent manually as needed If you believe you are still experiencing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new or [email protected]
  • Time: Sept. 28, 2023, 8:45 p.m.
    Status: Monitoring
    Update: We received confirmation from our downstream vendors that they were able to identify and mitigate the issue with the affected carriers, and we’re seeing successful traffic once more. Any message that failed during this time will not be resent automatically and will need to be resent manually as needed Our team is continuing monitor the traffic for all numbers and continuing to work with our vendors incase of a recurrence. If you believe you are still experiencing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new or [email protected]
  • Time: Sept. 28, 2023, 8:02 p.m.
    Status: Investigating
    Update: We are receiving reports of some users receiving an error message when attempting to send messages stating "Possible Carrier Filtering". We’ve received confirmation from our downstream vendors that there is a current blocker that is causing messages to not be delivered intermittently, specifically to AT&T and Verizon carriers. We are working with our downstream vendors to resolve this blocker, and we will continue to provide updates as we receive them

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Frequently Asked Questions - Sense

Is there a Sense outage?
The current status of Sense is: Systems Active
Where can I find the official status page of Sense?
The official status page for Sense is here
How can I get notified if Sense is down or experiencing an outage?
To get notified of any status changes to Sense, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sense every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sense do?
Sense is an AI-based talent engagement platform that assists recruiting and talent teams in customizing their interactions with candidates throughout the recruitment process.

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