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Is there an Sense outage?

Sense status: Systems Active

Last checked: 2 minutes ago

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Sense outages and incidents

Outage and incident data over the last 30 days for Sense.

There have been 1 outages or incidents for Sense in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sense

Outlogger tracks the status of these components for Xero:

Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Sense Chatbot Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active
Component Status
Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Active
Sense Chatbot Active
Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active

Latest Sense outages and incidents.

View the latest incidents for Sense and check for official updates:

Updates:

  • Time: Feb. 25, 2023, 1:05 p.m.
    Status: Resolved
    Update: The database maintenance has been completed, The entire system is now operational.
  • Time: Feb. 25, 2023, 1:01 p.m.
    Status: Investigating
    Update: Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updates:

  • Time: Feb. 21, 2023, 12:01 a.m.
    Status: Resolved
    Update: We have confirmed the fix implemented has been successful and we're seeing stable loading times across the board. If you believe you're still experiencing issues, please submit a ticket at https://support.sensehq.co/hc/en-us/requests/new and our Support team will investigate further"
  • Time: Feb. 20, 2023, 11:11 p.m.
    Status: Monitoring
    Update: Our team has implemented the fix and seeing our servers stabilize across the board. We'll continue to monitor as this takes place and provide updates as we receive them. If you believe you are still seeing issues, please submit a support ticket at https://support.sensehq.co/hc/en-us/requests/new
  • Time: Feb. 20, 2023, 10 p.m.
    Status: Identified
    Update: Our team is still working to deploy the fix after identifying the block. We'll continue to provide updates as we receive them
  • Time: Feb. 20, 2023, 9 p.m.
    Status: Identified
    Update: Our team has identified the block on the backend server and working to deploy a fix that will improve the loading time across the platform. We will provide an update once the fix has been deployed and we will monitor the status.
  • Time: Feb. 20, 2023, 8 p.m.
    Status: Investigating
    Update: We are still investigating the root cause of the increased load times. We will continue to provide updates as we receive them
  • Time: Feb. 20, 2023, 7:01 p.m.
    Status: Investigating
    Update: Our team is continuing to investigate the root cause for the slowness of the platform and working to correct the issue as soon as possible. We do not have an estimated correction time just yet, but will be sure to share this information once we're able to and will provide updates when possible"
  • Time: Feb. 20, 2023, 6 p.m.
    Status: Investigating
    Update: Our team is still investigating the cause for the increased loading times and working to return to the service back to operational. We'll continue to provide updates as we receive them
  • Time: Feb. 20, 2023, 4:51 p.m.
    Status: Investigating
    Update: Sense is experiencing a significant spike in loading times in the portal due to an issue with a backend server. We are actively investigating and will provide an update as soon as possible

Updates:

  • Time: Feb. 3, 2023, 11 p.m.
    Status: Resolved
    Update: We have confirmed the fix implemented has corrected the incoming message delay we were seeing with intermittent users, and our logs are showing the system has been stabilized. We can confirm all incoming messages were delivered and there was no loss of data. If you believe you are still experiencing this issue, or have any questions, please submit a ticket with our Support Team at https://support.sensehq.co/hc/en-us/requests/new
  • Time: Feb. 3, 2023, 10:11 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix to decrease the load on the system and correct the speed of the incoming message display in Sense. We should start seeing messages receive at standard rate, and are monitoring our logs to ensure this does not recur. If you still see this recur, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and we'll investigate further
  • Time: Feb. 3, 2023, 8:31 p.m.
    Status: Identified
    Update: We have been notified of delayed messages being received by Sense users. We have found a strain on the system that is causing these messages to appear later than received. We can confirm all messages are being successfully received in Sense through our downstream carriers and will populate in the UI over time. Our team is working to reduce the strain on the system to have messages come through in real time once more. We'll continue to provide updates as we receive them.

Updates:

  • Time: Feb. 1, 2023, 9:36 p.m.
    Status: Resolved
    Update: We have received confirmation that this has been resolved and all services should be working as expected. If you're still experiencing issues, please submit a ticket with our support team for further investigation at https://support.sensehq.co/hc/en-us/requests/new
  • Time: Feb. 1, 2023, 8:50 p.m.
    Status: Monitoring
    Update: We have received reports that our downstream vendor for our Meetings Product is experiencing downgraded performance, causing longer loading times or errors when attempting to book meetings. They have identified the issue and put a fix in place to correct this issue and we're currently monitoring the results alongside. We'll provide an update once confirmed this service has been corrected

Updates:

  • Time: Dec. 22, 2022, 10:05 p.m.
    Status: Resolved
    Update: After monitoring the fix, we have confirmed that all users are still showing stable connections, and we are no longer receiving reports of error pages. We appreciate your patience as our team worked to correct this If you’re still facing issues, please submit a ticket to https://support.sensehq.co/hc/en-us/requests/new and our support team will investigate further.
  • Time: Dec. 22, 2022, 8:45 p.m.
    Status: Monitoring
    Update: We have confirmed that the fix has been implemented successfully, and we’re showing stable results for all users. We’ll continue to monitor to ensure this does not recur and check with users that have reported this issue If you’re still facing issues, please submit a ticket to https://support.sensehq.co/hc/en-us/requests/new and our support team will investigate further.
  • Time: Dec. 22, 2022, 8:30 p.m.
    Status: Identified
    Update: Our team has found the root cause of the issue, and has implemented a fix for pages to load correctly once more. We are monitoring the results and expect full functionality within the next hour for all users. We’ll follow up with more information as we continue to monitor the results
  • Time: Dec. 22, 2022, 7:45 p.m.
    Status: Investigating
    Update: We have received reports of users intermittently receiving an error page when attempting to load and navigate Sense through web browsers. Our team is actively investigating the root cause and working to implement a solution as soon as possible We will follow up with more information in 2 hours if not sooner. We appreciate your patience as our team investigates

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Frequently Asked Questions - Sense

Is there a Sense outage?
The current status of Sense is: Systems Active
Where can I find the official status page of Sense?
The official status page for Sense is here
How can I get notified if Sense is down or experiencing an outage?
To get notified of any status changes to Sense, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sense every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sense do?
Sense is an AI-based talent engagement platform that assists recruiting and talent teams in customizing their interactions with candidates throughout the recruitment process.

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