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Outage and incident data over the last 30 days for Sherpa.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
API & Delivery Management Portal | Active |
AU Website | Active |
Blog | Active |
Driver Tracking | Active |
NZ Website | Active |
RTM (Real Time Message) API | Active |
View the latest incidents for Sherpa and check for official updates:
Description: The incident with our platform has now been resolved. You should be able to access your account via the Sherpa web and/or mobile apps. For Businesses: Any new bookings or updates to existing deliveries submitted between 10-11:30am AEDT today will need to be re-submitted (if you received an error message). For Drivers: You should now be able to login to the app and continue on with your deliveries. Please ensure that any recent updates you made to deliveries before 11:30am this morning have been applied. Please contact our support team if you are still encountering any issues: support@sherpa.net.au We apologise for the disruption and thank you for your understanding.
Status: Resolved
Impact: Critical | Started At: July 26, 2022, 12:56 a.m.
Description: The incident with our platform has now been resolved. You should be able to access your account via the Sherpa web and/or mobile apps. For Businesses: Any new bookings or updates to existing deliveries submitted before 9:30am today will need to be re-submitted (if you received an error message). For Drivers: You should now be able to login to the app and continue on with your deliveries. Please ensure that any recent updates you made to deliveries before 9:30am this morning have been applied. Please contact our support team if you are still encountering any issues: support@sherpa.net.au We apologise for the disruption and thank you for your understanding.
Status: Resolved
Impact: Critical | Started At: March 21, 2022, 10:10 p.m.
Description: [https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh](https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh)
Status: Postmortem
Impact: Critical | Started At: Nov. 16, 2021, 5:57 p.m.
Description: [https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh](https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh)
Status: Postmortem
Impact: Critical | Started At: Nov. 16, 2021, 5:57 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Oct. 23, 2020, 12:36 a.m.
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