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Is there an shipcloud outage?

shipcloud status: Systems Active

Last checked: 22 seconds ago

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shipcloud outages and incidents

Outage and incident data over the last 30 days for shipcloud.

There have been 1 outages or incidents for shipcloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for shipcloud

Outlogger tracks the status of these components for Xero:

API (api.shipcloud.io) Active
Developer Portal (developers.shipcloud.io) Active
Website (www.shipcloud.io) Active
WebUI (app.shipcloud.io) Active
Angel DE Active
Bring Active
Colis Privé Active
DHL Active
DHL Express Active
DHL NL Active
DHL PL Active
DPAG Active
DPD Active
Evri Active
FedEx Active
GLS Active
GLS AT Active
GLS NL Active
Hermes Active
Hermes (HSI) Active
Iloxx Active
InPost Active
Post CH Active
Poste Italiane Active
PostNL Active
Sending Active
UPS Active
Shopify Active
Component Status
API (api.shipcloud.io) Active
Developer Portal (developers.shipcloud.io) Active
Website (www.shipcloud.io) Active
WebUI (app.shipcloud.io) Active
Active
Angel DE Active
Bring Active
Colis Privé Active
DHL Active
DHL Express Active
DHL NL Active
DHL PL Active
DPAG Active
DPD Active
Evri Active
FedEx Active
GLS Active
GLS AT Active
GLS NL Active
Hermes Active
Hermes (HSI) Active
Iloxx Active
InPost Active
Post CH Active
Poste Italiane Active
PostNL Active
Sending Active
UPS Active
Active
Shopify Active

Latest shipcloud outages and incidents.

View the latest incidents for shipcloud and check for official updates:

Updates:

  • Time: July 9, 2024, 12:01 p.m.
    Status: Resolved
    Update: This incident has been resolved. > Sehr geehrte Kundin, sehr geehrter Kunde, > > wir haben gute Nachrichten: Die Störungen innerhalb des Webservices sind seit unserer letzten E-Mail vom 09.07.2024 10:27 Uhr behoben. Unsere webbasierten Versandsysteme stehen Ihnen wieder in vollem Umfang zur Verfügung, befinden sich jedoch weiterhin unter Beobachtung. > > Für die entstandenen Unannehmlichkeiten bitten wir Sie nochmals um Entschuldigung. > > Gern sind wir für Sie da, wenn Sie weitere Fragen haben. > > Freundliche Grüße > > Ihr DPD Team > > ------------------------------- > > Dear customer, > > we would like to inform you that the disfunction of the web service API is solved since our last email communication from 09th ofJuly 10:27 (CEST). > Our web service API is again fully available. > > We apologize for any inconvenience. > > Thank you in advance for your understanding! > > If you have any questions please contact us. > > With best regards > > Your DPD Team
  • Time: July 9, 2024, 8:49 a.m.
    Status: Monitoring
    Update: We have received the following information from DPD: > Sehr geehrte Kundin, sehr geehrter Kunde, > > wegen einer technischen Störung stehen unsere Webservices im Moment leider nicht zur Verfügung. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. > > Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. > > Freundliche Grüße > > Ihr DPD Team > > ---------------------------------- > > Dear customer, > > Because of a malfunction our Web Services are temporarily not available. > We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. > > We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. > > If you have any questions please contact us. > > With best regards > > Your DPD Team
  • Time: July 9, 2024, 8:18 a.m.
    Status: Monitoring
    Update: The DPD webservices are currently running into timeouts. We're monitoring the situation.

Updates:

  • Time: June 17, 2024, 9:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 7:46 a.m.
    Status: Monitoring
    Update: The DHL CIG (Customer Integration Gateway) is responding slowly (slower than 5s) to our requests.

Updates:

  • Time: June 17, 2024, 9:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 7:46 a.m.
    Status: Monitoring
    Update: The DHL CIG (Customer Integration Gateway) is responding slowly (slower than 5s) to our requests.

Updates:

  • Time: June 7, 2024, 5:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 6, 2024, 12:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 4, 2024, 12:57 p.m.
    Status: Identified
    Update: Currently we are experiencing long response times from the UPS Tracking API, which is also causing issues for booking shipments in the Shipcloud App. To ensure that labels can be booked without issues, we decided to temporarily disable tracking for shipments. We are building a workaround to deal with these slow response times.

Updates:

  • Time: June 7, 2024, 5:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 6, 2024, 12:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 4, 2024, 12:57 p.m.
    Status: Identified
    Update: Currently we are experiencing long response times from the UPS Tracking API, which is also causing issues for booking shipments in the Shipcloud App. To ensure that labels can be booked without issues, we decided to temporarily disable tracking for shipments. We are building a workaround to deal with these slow response times.

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Frequently Asked Questions - shipcloud

Is there a shipcloud outage?
The current status of shipcloud is: Systems Active
Where can I find the official status page of shipcloud?
The official status page for shipcloud is here
How can I get notified if shipcloud is down or experiencing an outage?
To get notified of any status changes to shipcloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of shipcloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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