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Is there an ShipHero outage?

ShipHero status: Systems Active

Last checked: 5 minutes ago

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ShipHero outages and incidents

Outage and incident data over the last 30 days for ShipHero.

There have been 2 outages or incidents for ShipHero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShipHero

Outlogger tracks the status of these components for Xero:

Label Printing Active
Miscellaneous Services Active
ShipHero Authentication Active
ShipHero Dashboard Active
ShipHero Mobile App Active
ShipHero Public API Active
ShipHero Ticket Support Active
Store Integrations Active
Component Status
Label Printing Active
Miscellaneous Services Active
ShipHero Authentication Active
ShipHero Dashboard Active
ShipHero Mobile App Active
ShipHero Public API Active
ShipHero Ticket Support Active
Store Integrations Active

Latest ShipHero outages and incidents.

View the latest incidents for ShipHero and check for official updates:

Updates:

  • Time: Feb. 22, 2024, 7:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2024, 5:16 p.m.
    Status: Monitoring
    Update: It appears Shippo has resolved the issue. Their status is still open at https://status.goshippo.com/. We continue to monitor
  • Time: Feb. 22, 2024, 5:15 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 22, 2024, 4:38 p.m.
    Status: Identified
    Update: The Shippo team is working on a resolution.

Updates:

  • Time: Feb. 22, 2024, 7:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2024, 5:16 p.m.
    Status: Monitoring
    Update: It appears Shippo has resolved the issue. Their status is still open at https://status.goshippo.com/. We continue to monitor
  • Time: Feb. 22, 2024, 5:15 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 22, 2024, 4:38 p.m.
    Status: Identified
    Update: The Shippo team is working on a resolution.

Updates:

  • Time: Nov. 27, 2023, 7:40 p.m.
    Status: Resolved
    Update: Almost all FedEx transactions are succeeding now so we are closing status. We continue to monitor carrier performance as always.
  • Time: Nov. 27, 2023, 5:35 p.m.
    Status: Identified
    Update: FedEx has a performance issue therefore printing or quoting FedEx as well as cheapest are slow. We have contacted FedEx seeking a resolution time.

Updates:

  • Time: Nov. 27, 2023, 7:40 p.m.
    Status: Resolved
    Update: Almost all FedEx transactions are succeeding now so we are closing status. We continue to monitor carrier performance as always.
  • Time: Nov. 27, 2023, 5:35 p.m.
    Status: Identified
    Update: FedEx has a performance issue therefore printing or quoting FedEx as well as cheapest are slow. We have contacted FedEx seeking a resolution time.

Updates:

  • Time: Nov. 22, 2023, 9:28 a.m.
    Status: Resolved
    Update: We determined the source of the issue was a failure in one of the instances balancing requests to the database. We have increased the monitoring on that side of the infrastructure and will be implementing additional measures to prevent the cascading effect.
  • Time: Nov. 22, 2023, 9:28 a.m.
    Status: Resolved
    Update: We determined the source of the issue was a failure in one of the instances balancing requests to the database. We have increased the monitoring on that side of the infrastructure and will be implementing additional measures to prevent the cascading effect.
  • Time: Nov. 22, 2023, 9:17 a.m.
    Status: Monitoring
    Update: We have identified the cause of the performance drop and resolved it.
  • Time: Nov. 22, 2023, 9:17 a.m.
    Status: Monitoring
    Update: We have identified the cause of the performance drop and resolved it.
  • Time: Nov. 22, 2023, 7:40 a.m.
    Status: Investigating
    Update: We are investigating reports of general slowness in the app.
  • Time: Nov. 22, 2023, 7:40 a.m.
    Status: Investigating
    Update: We are investigating reports of general slowness in the app.

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Frequently Asked Questions - ShipHero

Is there a ShipHero outage?
The current status of ShipHero is: Systems Active
Where can I find the official status page of ShipHero?
The official status page for ShipHero is here
How can I get notified if ShipHero is down or experiencing an outage?
To get notified of any status changes to ShipHero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShipHero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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