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Is there an ShipHero outage?

ShipHero status: Systems Active

Last checked: 7 minutes ago

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ShipHero outages and incidents

Outage and incident data over the last 30 days for ShipHero.

There have been 2 outages or incidents for ShipHero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShipHero

Outlogger tracks the status of these components for Xero:

Label Printing Active
Miscellaneous Services Active
ShipHero Authentication Active
ShipHero Dashboard Active
ShipHero Mobile App Active
ShipHero Public API Active
ShipHero Ticket Support Active
Store Integrations Active
Component Status
Label Printing Active
Miscellaneous Services Active
ShipHero Authentication Active
ShipHero Dashboard Active
ShipHero Mobile App Active
ShipHero Public API Active
ShipHero Ticket Support Active
Store Integrations Active

Latest ShipHero outages and incidents.

View the latest incidents for ShipHero and check for official updates:

Updates:

  • Time: Nov. 9, 2023, 6:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 9, 2023, 3:24 p.m.
    Status: Monitoring
    Update: Our platform is experiencing intermittent performance issues. Our Engineering team has identified this issue and is working to resolve it as soon as possible.

Updates:

  • Time: Nov. 9, 2023, 6:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 9, 2023, 3:24 p.m.
    Status: Monitoring
    Update: Our platform is experiencing intermittent performance issues. Our Engineering team has identified this issue and is working to resolve it as soon as possible.

Updates:

  • Time: Nov. 8, 2023, 9:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 9:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 7:48 p.m.
    Status: Monitoring
    Update: Issue has been resolved. We're monitoring.
  • Time: Nov. 8, 2023, 7:48 p.m.
    Status: Monitoring
    Update: Issue has been resolved. We're monitoring.
  • Time: Nov. 8, 2023, 5:23 p.m.
    Status: Identified
    Update: The issue has been identified, and a fix is being implemented.
  • Time: Nov. 8, 2023, 5:23 p.m.
    Status: Identified
    Update: The issue has been identified, and a fix is being implemented.

Updates:

  • Time: Oct. 30, 2023, 8:39 p.m.
    Status: Resolved
    Update: ShipHero Engineers have confirmed that all systems are back up and operational.
  • Time: Oct. 30, 2023, 8:25 p.m.
    Status: Monitoring
    Update: It appears that the Auth0 issues have started to subside. ShipHero Engineers are monitoring all platforms and will provide an update once the issue is fully resolved.
  • Time: Oct. 30, 2023, 8:19 p.m.
    Status: Identified
    Update: Engineers have identified an issue with Auth0, which is preventing users from being able to authenticate into ShipHero applications. Engineers are actively partnering with Auth0 Engineers to monitor the situation. We will continue to provide updates as we receive them.

Updates:

  • Time: Oct. 30, 2023, 8:39 p.m.
    Status: Resolved
    Update: ShipHero Engineers have confirmed that all systems are back up and operational.
  • Time: Oct. 30, 2023, 8:25 p.m.
    Status: Monitoring
    Update: It appears that the Auth0 issues have started to subside. ShipHero Engineers are monitoring all platforms and will provide an update once the issue is fully resolved.
  • Time: Oct. 30, 2023, 8:19 p.m.
    Status: Identified
    Update: Engineers have identified an issue with Auth0, which is preventing users from being able to authenticate into ShipHero applications. Engineers are actively partnering with Auth0 Engineers to monitor the situation. We will continue to provide updates as we receive them.

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Frequently Asked Questions - ShipHero

Is there a ShipHero outage?
The current status of ShipHero is: Systems Active
Where can I find the official status page of ShipHero?
The official status page for ShipHero is here
How can I get notified if ShipHero is down or experiencing an outage?
To get notified of any status changes to ShipHero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShipHero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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