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Is there an ShipHero outage?

ShipHero status: Systems Active

Last checked: 4 minutes ago

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ShipHero outages and incidents

Outage and incident data over the last 30 days for ShipHero.

There have been 2 outages or incidents for ShipHero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShipHero

Outlogger tracks the status of these components for Xero:

Label Printing Active
Miscellaneous Services Active
ShipHero Authentication Active
ShipHero Dashboard Active
ShipHero Mobile App Active
ShipHero Public API Active
ShipHero Ticket Support Active
Store Integrations Active
Component Status
Label Printing Active
Miscellaneous Services Active
ShipHero Authentication Active
ShipHero Dashboard Active
ShipHero Mobile App Active
ShipHero Public API Active
ShipHero Ticket Support Active
Store Integrations Active

Latest ShipHero outages and incidents.

View the latest incidents for ShipHero and check for official updates:

Updates:

  • Time: Oct. 20, 2023, 6:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 20, 2023, 6:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 20, 2023, 5:01 p.m.
    Status: Monitoring
    Update: ShipHero has fixed the issue and will continue to monitor performance.
  • Time: Oct. 20, 2023, 5:01 p.m.
    Status: Monitoring
    Update: ShipHero has fixed the issue and will continue to monitor performance.
  • Time: Oct. 20, 2023, 3:29 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 20, 2023, 3:23 p.m.
    Status: Identified
    Update: ShipHero Engineers have identified and mitigated an issue that may be causing delays with syncing order and inventory changes. We will update this status once the issue is resolved.
  • Time: Oct. 20, 2023, 3:23 p.m.
    Status: Identified
    Update: ShipHero Engineers have identified and mitigated an issue that may be causing delays with syncing order and inventory changes. We will update this status once the issue is resolved.

Updates:

  • Time: Sept. 29, 2023, 2:32 p.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: Sept. 29, 2023, 12:06 p.m.
    Status: Monitoring
    Update: We have released a new version -2.2.0.279- which includes a fix for all scanning problems. Everything should be back to normal.
  • Time: Sept. 29, 2023, 11:29 a.m.
    Status: Identified
    Update: We have identified the source of the issue and we are working on the release of a fixed version
  • Time: Sept. 29, 2023, 10:48 a.m.
    Status: Investigating
    Update: We are currently investigating reports about scanning malfunctions in the latest version of the application: 2.2. We advice customers to not upgrade versions past 2.0.9

Updates:

  • Time: Sept. 29, 2023, 2:32 p.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: Sept. 29, 2023, 12:06 p.m.
    Status: Monitoring
    Update: We have released a new version -2.2.0.279- which includes a fix for all scanning problems. Everything should be back to normal.
  • Time: Sept. 29, 2023, 11:29 a.m.
    Status: Identified
    Update: We have identified the source of the issue and we are working on the release of a fixed version
  • Time: Sept. 29, 2023, 10:48 a.m.
    Status: Investigating
    Update: We are currently investigating reports about scanning malfunctions in the latest version of the application: 2.2. We advice customers to not upgrade versions past 2.0.9

Updates:

  • Time: Sept. 6, 2023, 3:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 3:35 p.m.
    Status: Identified
    Update: Single Item Batch packing is broken. We will have it fixed shortly.

Updates:

  • Time: Sept. 6, 2023, 3:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 3:35 p.m.
    Status: Identified
    Update: Single Item Batch packing is broken. We will have it fixed shortly.

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Frequently Asked Questions - ShipHero

Is there a ShipHero outage?
The current status of ShipHero is: Systems Active
Where can I find the official status page of ShipHero?
The official status page for ShipHero is here
How can I get notified if ShipHero is down or experiencing an outage?
To get notified of any status changes to ShipHero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShipHero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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