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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: 2 minutes ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: Nov. 3, 2023, 2:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 3, 2023, 11:33 a.m.
    Status: Monitoring
    Update: Shippeo is currently facing some delays in processing EDI-out sent via SFTP (files.com and external SFTP/FTP). The situation will be back to normal this afternoon and no data loss is to be expected.

Updates:

  • Time: Oct. 11, 2023, 11:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 11, 2023, 7:55 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 11, 2023, 7:42 a.m.
    Status: Investigating
    Update: Dear users, An incident is affecting the loading of Insights dashboard on our webs platform. Our team is aware and is taking action for quick resolution. Be assured that no data is lost. Thank you for your understanding. --- Bonjour, Un incident en cours empêche l'accès aux tableaux de bord d'Insights. Notre équipe prend des mesures pour résoudre cela rapidement. Nous vous rassurons, aucune donnée n'est perdue. Merci de votre compréhension.

Updates:

  • Time: Oct. 6, 2023, 4:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 6, 2023, 1:54 p.m.
    Status: Identified
    Update: Dear users, An ongoing incident is causing delays in the download and processing of EDI files uploaded on our sFTP/FTP. We want to assure you that no data is lost. Our technical team is already in communication with our provider to address the issue and restore normal operations. We appreciate your understanding and patience. --- Bonjour, Un incident en cours entraîne des retards dans le téléchargement et le traitement des fichiers EDI disponibles sur notre sFTP/FTP. Nous tenons à vous assurer qu'aucune donnée n'est perdue. Notre équipe technique est en communication avec notre fournisseur pour résoudre le problème et rétablir la situation. Merci d'avance pour votre compréhension et votre patience.

Updates:

  • Time: Sept. 22, 2023, 10 a.m.
    Status: Resolved
    Update: The situation is back to Normal.
  • Time: Sept. 22, 2023, 8:13 a.m.
    Status: Monitoring
    Update: Actions have been taken to resolve the issue. However, there is still some delay in processing the requests. We are monitoring the activity and we will keep you informed.
  • Time: Sept. 22, 2023, 7:40 a.m.
    Status: Investigating
    Update: Dear users, Since 07:30 this morning, we are facing a high surge of requests that is causing delay on several components. Impact: - GPS position saving - Event geofencing processing (incl. on delivery/left delivery events) - Workflow event - EDI dispatch - Email delivery - Tour synchronization with mobile app

Updates:

  • Time: Sept. 20, 2023, 12:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2023, 9:34 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 20, 2023, 9 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 20, 2023, 8:57 a.m.
    Status: Investigating
    Update: Dear users, The date filters in Compliance and Performance dashboards are incorrect for the moment. Our technical team is already investigating on this issue and a fix should be implemented soon. Please be assure that the data displayed are still valid. Impact: - Date filters are wrong

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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