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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: 6 minutes ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: Sept. 15, 2023, 4:42 p.m.
    Status: Resolved
    Update: The incident is now resolved and our system return to normal.
  • Time: Sept. 15, 2023, 3 p.m.
    Status: Investigating
    Update: Dear users, We are currently experiencing some delays in processing data via our API and EDI flows. Our technical team is currently investigating this issue.

Updates:

  • Time: Sept. 13, 2023, 1:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2023, 10:19 a.m.
    Status: Identified
    Update: Dear users, We would like to inform you of an ongoing incident affecting the synchronization of new tours and tour updates on the mobile app. Impact: - New tour paired to mobile drivers not visible on the app - Tour updates not visible on the app

Updates:

  • Time: Sept. 5, 2023, 3:51 p.m.
    Status: Resolved
    Update: The incident has been resolved on our side, and we've now caught up on any delay that could have occurred.
  • Time: Sept. 5, 2023, 12:31 p.m.
    Status: Monitoring
    Update: The systems are back to normal, and we're continuing to monitor to make sure everything is running smoothly.
  • Time: Sept. 5, 2023, 12:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 5, 2023, 8:06 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 5, 2023, 7:26 a.m.
    Status: Monitoring
    Update: Due to a partner major outage, we are experiencing an issue with EDI in and out (orders, events) and positions collection. The issue is being fixed at the moment and we are monitoring the situation as it is slowly backing up.

Updates:

  • Time: July 20, 2023, 5:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2023, 8:17 p.m.
    Status: Investigating
    Update: We are facing an issue to upload some tours on our mobile application. Our teams are currently working on solving this issue.

Updates:

  • Time: July 11, 2023, 2:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2023, 11:24 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 11, 2023, 10:35 a.m.
    Status: Identified
    Update: Dear users, This follows on from the previous incident. Since 12:04, GPS positions are not collected from specific telematic providers. Our technical team is actively working on the resolution. Impact for the concerned telematic providers: - No GPS positions since 12:04 - No geofencing events triggered - No ETA computed - No related notifications sent

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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