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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: a minute ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: July 11, 2023, 9:34 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2023, 9:07 a.m.
    Status: Identified
    Update: Dear users, Quick summary of the incident: Since 2023/07/11 at 00:39, GPS positions are not collected from several identified telematic providers due to internal errors. Our team already identified the root cause and is implementing the needed actions to quickly resolve the situation. Impact for the concerned telematic providers: - No GPS positions since 00:39 - No geofencing events triggered - No ETA computed - No related notifications sent

Updates:

  • Time: June 26, 2023, 12:01 p.m.
    Status: Resolved
    Update: Our technical team as resolved the issue. All components are operational and messages are consumed without delays.
  • Time: June 26, 2023, 9:08 a.m.
    Status: Investigating
    Update: Dear users, We are currently investigating some delays in processing data on several components: - Event detection at delivery site (Road and Ocean) - Event out flows Messages are still processed but with delays.

Updates:

  • Time: June 20, 2023, 7:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.

Updates:

  • Time: June 2, 2023, 3:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 2, 2023, 9:48 a.m.
    Status: Monitoring
    Update: Update: A fix has been implemented and no more errors are visible on our system. We are closely monitoring the situation. We will keep you updated.
  • Time: June 2, 2023, 9:30 a.m.
    Status: Investigating
    Update: Dear users, Event declaration at delivery site are not triggered for specific orders. The root cause has been identified and our team is actively working on the resolution Impact: - Arrival at delivery site event not triggered based on GPS positions - Delivery conform event not triggered based on GPS positions - Left delivery site event not triggered based on GPS positions - Events-out related to arrival and delivery conform not sent - Notifications related to arrival and delivery conform not sent Next action: A fix will be deployed very soon. We will keep you posted as soon as there is any update.

Updates:

  • Time: May 24, 2023, 4:18 p.m.
    Status: Resolved
    Update: The side effects were suppressed and the performance of the ETA component reached its normal service.
  • Time: May 24, 2023, 1:32 p.m.
    Status: Identified
    Update: Following the incident occurring on an ETA component this morning we are having side effects events resulting in degraded performance of the ETA component. The issue has been identified and we are monitoring the situation.

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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