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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: 7 minutes ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: April 20, 2023, 8:24 a.m.
    Status: Resolved
    Update: Dear users, The incident is now resolved and we are back to normal service since 10 am (CEST). Thank you.
  • Time: April 20, 2023, 7:40 a.m.
    Status: Identified
    Update: Dear users, An ongoing incident is affecting the processing of EDI files and the collection of GPS positions from specific telematic providers. Some delay may be experienced in order / event creations and GPS tracking. Thank you for your understanding.

Updates:

  • Time: March 29, 2023, 8:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 29, 2023, 7:36 a.m.
    Status: Monitoring
    Update: Dear users, Since 2:13am CET, an incident affected the computation of our ETA. The impact is that no ETA was available on our platform and no related notifications were sent. A fix has already been deployed to solve this issue. We are currently monitoring it to ensure a return to normal service. Thank you for your understanding.

Updates:

  • Time: March 24, 2023, 7:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 24, 2023, 6:20 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 24, 2023, 6:19 p.m.
    Status: Investigating
    Update: Since some users may encounter some challenges to reach our API-EDI Our technical team is currently analyzing the situation and trying to solve this issue.

Updates:

  • Time: Feb. 28, 2023, 4:16 p.m.
    Status: Resolved
    Update: This incident has been now resolved. All the new tours created and the updates are being synchronized on the mobile app.
  • Time: Feb. 28, 2023, 3:41 p.m.
    Status: Investigating
    Update: Dear users, We would like to inform you of an ongoing incident affecting the synchronization of new tours and tour updates on the mobile app. Please note that events triggered from the mobile app are well received on our platform. Our team is actively working on its resolution. We apologize for the inconvenience.

Updates:

  • Time: Feb. 27, 2023, 8:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 24, 2023, 5:24 p.m.
    Status: Monitoring
    Update: The full data recovery will start on Monday 27th of February and should take at least 24h. Therefore, the data on the 24/02 before 15:45 may be inaccurate until the recovery operation. We will keep you informed when the recovery is completed.
  • Time: Feb. 24, 2023, 3:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and recent data are available on Insights since 15:45 CET. The next step is to trigger the recovery of all the data during the incident time frame.
  • Time: Feb. 24, 2023, 2:50 p.m.
    Status: Identified
    Update: Dear users, Due to an ongoing incident, Insights dashboards are not up-to-date since this morning. Our technical team already defined an action plan to solve this issue and to recover all the data as soon as possible. We will keep you posted. Thank you for your understanding.

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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