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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: a minute ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: Dec. 1, 2023, 2:56 p.m.
    Status: Resolved
    Update: The incident has been resolved, and pending email notifications have been sent. The email notification service is now operating normally.
  • Time: Dec. 1, 2023, 12:49 p.m.
    Status: Identified
    Update: Our email notification service has been restored, and we have resumed sending new email notifications since 12:08 pm (CET). Notifications that were supposed to be sent during the incident are still pending. Our team is actively working to resolve this issue.
  • Time: Dec. 1, 2023, 10:53 a.m.
    Status: Identified
    Update: Dear users, An incident has occurred with one of our components, which has affected the sending of email notifications since 09:05 am (CET). We have identified this issue and are currently working to resolve it.

Updates:

  • Time: Nov. 23, 2023, 3:53 p.m.
    Status: Resolved
    Update: This incident is now resolved. Everything is back to normal.
  • Time: Nov. 23, 2023, 2:26 p.m.
    Status: Monitoring
    Update: The access to the app, the visibility of the tours, the event triggering by the drivers, and the real-time tracking of the positions are all back to normal. Our team keeps on monitoring the system in hypercare mode.
  • Time: Nov. 23, 2023, 1:20 p.m.
    Status: Identified
    Update: The access to the application is now up and running again. Tours are properly displayed on the drivers' accounts. We are still working on retrieving the positions for the drivers.
  • Time: Nov. 23, 2023, noon
    Status: Identified
    Update: The issue has been identified and a fix is soon going to be released.
  • Time: Nov. 23, 2023, 9:32 a.m.
    Status: Investigating
    Update: Dear users, Quick summary of the incident: Mobile drivers are facing blockages when trying to connect to the application. Impact: - No access to app - No possibility to trigger events manually - No position tracking We are actively investigating the issue. --- Bonjour, Résumé de l'incident : Les conducteurs mobiles rencontrent des blocages lorsqu'ils essaient de se connecter à l'application. Impact : - Pas d'accès à l'application - Pas de possibilité de déclencher des événements manuellement - Pas de suivi de la position Nous enquêtons activement sur ce problème.

Updates:

  • Time: Nov. 13, 2023, 5:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2023, 2:51 p.m.
    Status: Investigating
    Update: Dear users, Some instabilities have been noticed which randomly affect your experience on our web's platform. Our technical team is already investigating to quickly fix this incident. Thanks for your understanding.

Updates:

  • Time: Nov. 10, 2023, 6:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 9, 2023, 3:12 p.m.
    Status: Investigating
    Update: Dear users, We are currently facing some instabilities preventing the access of some Insights dashboard. Our team is aware and is taking action for quick resolution. Rest assured that no data is lost. Thank you for your understanding.

Updates:

  • Time: Nov. 9, 2023, 2:51 p.m.
    Status: Resolved
    Update: A partial outage occurred from 3:22 PM to 3:36 PM, which prevented users from accessing our web platform. The problem has been identified and resolved, and the web platform is now accessible

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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