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Outage and incident data over the last 30 days for Shogun.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Heroku | Active |
Shogun Core Services | Active |
Shogun Frontend | Active |
Shogun Webhook Service | Active |
Shogun Web Servers | Active |
Uploadcare CDN | Active |
Uploadcare REST API | Active |
Uploadcare Upload API | Active |
BigCommerce | Active |
BigCommerce API & Webhooks | Active |
BigCommerce Checkout & Payment Processing | Active |
Frontend | Active |
Auth0 User Authentication | Active |
AWS codebuild-us-east-1 | Active |
AWS s3-us-standard | Active |
Cloudinary Media Delivery | Active |
Cloudinary Media Transformation API - AP | Active |
Cloudinary Media Transformation API - EU | Active |
Cloudinary Media Transformation API - US | Active |
Cloudinary Upload API - AP | Active |
Cloudinary Upload API - EU | Active |
Cloudinary Upload API - US | Active |
Fastly API | Active |
Fastly DNS Systems | Active |
Fastly WAF | Active |
npm Package publishing | Active |
npm Package search | Active |
npm www.npmjs.com website | Active |
Page Builder | Active |
SendGrid SMTP | Active |
Stripe API | Active |
Shopify | Active |
Shopify Admin | Active |
Shopify API & Mobile | Active |
Shopify Checkout | Active |
View the latest incidents for Shogun and check for official updates:
Description: A fix has been deployed, and our team has confirmed that clients can load the editor experience into the BigCommerce frame again. Please reach out to us at support@getshogun.com should you continue to experience issues related to this.
Status: Resolved
Impact: None | Started At: Oct. 9, 2024, 2:53 p.m.
Description: No further incidents have been reported, and this incident is considered resolved. If you experience any difficulties, please contact Shogun Support at support@getshogun.com or via our Help Center.
Status: Resolved
Impact: Minor | Started At: Sept. 25, 2024, 6:06 p.m.
Description: Shopify has set their incident to 'resolved' now, so we anticipate no more issues arising.
Status: Resolved
Impact: Critical | Started At: Aug. 23, 2024, 3:40 p.m.
Description: As planned, we have moved our Big Commerce API calls to a new endpoint. Merchant's customers on Strict Mode (high privacy) will be able to view BigCommerce Product Elements on pages. Note that merchants will need to republish affected pages for the change to take effect. If accessing your store via a VPN, please contact Support for the new URLs to add to your allowlist.
Status: Resolved
Impact: None | Started At: Aug. 13, 2024, 6:13 p.m.
Description: A fix has been implemented, and publish actions should be going through now.
Status: Resolved
Impact: Major | Started At: March 14, 2024, 2:09 p.m.
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