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Is there an ShootProof outage?

ShootProof status: Systems Active

Last checked: 9 minutes ago

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ShootProof outages and incidents

Outage and incident data over the last 30 days for ShootProof.

There have been 4 outages or incidents for ShootProof in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShootProof

Outlogger tracks the status of these components for Xero:

API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active
Component Status
API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active

Latest ShootProof outages and incidents.

View the latest incidents for ShootProof and check for official updates:

Updates:

  • Time: Oct. 30, 2024, 8:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2024, 8:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2024, 7:46 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 30, 2024, 7:44 p.m.
    Status: Identified
    Update: We've identified an issue that is causing a delay with sending emails and updating the gallery visitors tool within ShootProof accounts. We are working towards a resolution as quickly as possible.

Updates:

  • Time: Oct. 30, 2024, 12:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 29, 2024, 9:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 29, 2024, 3:58 p.m.
    Status: Identified
    Update: Some users are still experiencing issues with uploading images, photo processing, and site latency. The cause for this has been identified and we are working diligently to resolve this as soon as possible.
  • Time: Oct. 29, 2024, 3:14 p.m.
    Status: Identified
    Update: Some users are still experiencing issues with uploading images and photo processing. The cause for this has been identified and we are working diligently to resolve this as soon as possible.
  • Time: Oct. 29, 2024, 1:35 p.m.
    Status: Identified
    Update: We're currently experiencing an increased number of reports of people having trouble uploading images and refreshing watermarks. This is being caused by a behind-the-scenes maintenance and upgrade process that our Development team is currently engaged with. This process is taking longer than expected but will be completed soon.

Updates:

  • Time: Oct. 25, 2024, 6:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2024, 3:05 p.m.
    Status: Monitoring
    Update: We've determined that 2-Factor Authentication codes being sent via certain carriers are experiencing delays or not being delivered. For the time being, if you don't receive your code via text, please check the email address you use to login to ShootProof.

Updates:

  • Time: Oct. 25, 2024, 12:30 p.m.
    Status: Resolved
    Update: Thank you for your patience. The issues around 2-Factor Authentication codes being sent via text message have been resolved.
  • Time: Oct. 24, 2024, 4:40 p.m.
    Status: Identified
    Update: We've determined that 2-Factor Authentication codes being sent via certain carriers are experiencing delays or not being delivered. For the time being, if you don't receive your code via text, please check the email address you use to login to ShootProof.
  • Time: Oct. 24, 2024, 4:21 p.m.
    Status: Investigating
    Update: We are currently receiving reports of individuals not receiving their Two-Factor Authentication codes via text message. We're currently investigating this issue and will provide updates as we learn more.

Updates:

  • Time: Aug. 5, 2024, 1:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 5, 2024, 12:58 p.m.
    Status: Monitoring
    Update: We've corrected the issue and will continue monitoring to ensure everything is working as expected.
  • Time: Aug. 5, 2024, 12:54 p.m.
    Status: Identified
    Update: We have identified the root cause for the current issues affecting ShootProof. We are in the process of fixing this issue and will keep you updated as we have any updates.
  • Time: Aug. 5, 2024, 12:30 p.m.
    Status: Investigating
    Update: We're receiving multiple reports of studios who are unable to login or access their galleries. We're investigating these issues and will keep you updated as we have any updates.

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Frequently Asked Questions - ShootProof

Is there a ShootProof outage?
The current status of ShootProof is: Systems Active
Where can I find the official status page of ShootProof?
The official status page for ShootProof is here
How can I get notified if ShootProof is down or experiencing an outage?
To get notified of any status changes to ShootProof, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShootProof every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ShootProof do?
This all-in-one software offers a beautiful online client photo gallery, management tools for photography clients, and commission-free sales.

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