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Is there an Sift outage?

Sift status: Systems Active

Last checked: 31 seconds ago

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Sift outages and incidents

Outage and incident data over the last 30 days for Sift.

There have been 0 outages or incidents for Sift in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sift

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active
Component Status
API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active

Latest Sift outages and incidents.

View the latest incidents for Sift and check for official updates:

Updates:

  • Time: Aug. 11, 2022, 4:54 p.m.
    Status: Resolved
    Update: Between 8:06am PDT and 8:40am PDT, Sift was making infrastructure upgrades which caused approximately 60% of API calls to Sift to fail. The issues have been identified and resolved. We are continuing to monitor our systems.

Updates:

  • Time: Nov. 16, 2021, 6:32 p.m.
    Status: Resolved
    Update: The incident has been resolved and Sift services have been fully restored as of 10:09am PST. Our APIs were affected from 9:47 to 10:09am Pacific.
  • Time: Nov. 16, 2021, 6:14 p.m.
    Status: Monitoring
    Update: Our underlying cloud provider is recovering from a networking issue. Sift services are recovering, and we are continuing to monitor until we confirm a full recovery.
  • Time: Nov. 16, 2021, 5:54 p.m.
    Status: Investigating
    Update: Sift APIs are now also affected. We are still investigating the issue, but we suspect it is due to issues with our underlying cloud provider.
  • Time: Nov. 16, 2021, 5:47 p.m.
    Status: Investigating
    Update: Sift is currently investigating reports of our console being inaccessible. We will update as we learn more.

Updates:

  • Time: Nov. 4, 2021, 11:34 p.m.
    Status: Resolved
    Update: From 3:32-4:16pm Pacific time, Sift experienced increased API failure rates across all Sift APIs. The issue has been identified and resolved. We are continuing to monitor our systems.

Updates:

  • Time: June 21, 2021, 3:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2021, 3:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 21, 2021, 3:44 p.m.
    Status: Monitoring
    Update: We have identified an issue causing increased latency and error rates across our scoring pathways. A fix has been identified and put in place and we continue to monitor system status.

Updates:

  • Time: May 20, 2021, 10:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 20, 2021, 9:38 p.m.
    Status: Monitoring
    Update: As of 2:27pm Pacific, fix has been put in place and error rates and latencies are fully recovered for all scoring pathways. We will continue to monitor.
  • Time: May 20, 2021, 9:32 p.m.
    Status: Identified
    Update: Starting at approximately 1:57pm Pacific Sift has experienced increased latencies and failure rates against synchronous and asynchronous scores and workflows. We have identified the issue and are working to resolve it.

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Frequently Asked Questions - Sift

Is there a Sift outage?
The current status of Sift is: Systems Active
Where can I find the official status page of Sift?
The official status page for Sift is here
How can I get notified if Sift is down or experiencing an outage?
To get notified of any status changes to Sift, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sift every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sift do?
Sift offers fraud prevention solutions to safeguard your business and customers, allowing for growth and innovation with minimal risk.

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