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Is there an Sift outage?

Sift status: Systems Active

Last checked: 2 minutes ago

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Sift outages and incidents

Outage and incident data over the last 30 days for Sift.

There have been 0 outages or incidents for Sift in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sift

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active
Component Status
API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active

Latest Sift outages and incidents.

View the latest incidents for Sift and check for official updates:

Updates:

  • Time: April 9, 2021, 11:16 p.m.
    Status: Resolved
    Update: All scoring is back to normal.
  • Time: April 9, 2021, 8:50 p.m.
    Status: Monitoring
    Update: Synchronous Scores and Workflows are now fully operational. Event ingestion for non synchronous calls is delayed by about 25 minutes.
  • Time: April 9, 2021, 8:40 p.m.
    Status: Identified
    Update: Starting at approximately 1pm Pacific today, Sift has identified issues processing score and workflow requests. The issue has been identified and we are working on resolving. No data has been lost.

Updates:

  • Time: March 1, 2021, 6:14 p.m.
    Status: Resolved
    Update: Between 9:29am-9:57am Pacific today, Sift experienced issues processing score and workflow requests. The issue has been resolved and our systems recovered. No data has been lost. We are now processing the backlog of asynchronous requests, we expect this to finish at 10:50am Pacific.

Updates:

  • Time: Oct. 13, 2020, 9:39 p.m.
    Status: Resolved
    Update: From 1:41pm-2:10pm Pacific, Sift saw an increased failure rate in our synchronous workflow requests and synchronous scoring. The issue has been identified and resolved as of 2:25pm. Additionally, we are experiencing a delay in ingesting asynchronous events that we received during the impacted time period. We are draining the backlog. No data was lost, and the Score API was unaffected.

Updates:

  • Time: June 5, 2020, 1:20 a.m.
    Status: Resolved
    Update: This incident has been resolved. Please contact [email protected] with any questions.
  • Time: June 5, 2020, 1:01 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 5, 2020, 1:01 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now monitoring for continued stability.
  • Time: June 4, 2020, 9:37 p.m.
    Status: Investigating
    Update: We are currently experiencing elevated error rates in Synchronous Scoring and Workflows. This affects any event that includes the "return_score=true" or "return_workflows=true" parameter. Asynchronous Workflows and the Score API are unaffected. No data has been lost and all events are being processed.

Updates:

  • Time: May 21, 2020, 2:05 a.m.
    Status: Resolved
    Update: The incident has been resolved and there should be no more delays in processing. If you have any questions, please contact [email protected].
  • Time: May 21, 2020, 12:40 a.m.
    Status: Monitoring
    Update: The issue has been resolved, but we are still processing the backlog of events. We expect this to complete in approximately an hour.
  • Time: May 20, 2020, 11:46 p.m.
    Status: Identified
    Update: We are currently experiencing delays in ingesting asynchronous events. This includes any event that does not include the return_score or return_workflow=true parameter. Synchronous scoring and workflows are unaffected. No data has been lost and all events will be processed. A fix is in place and we are working to continue to reduce the delays.

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Frequently Asked Questions - Sift

Is there a Sift outage?
The current status of Sift is: Systems Active
Where can I find the official status page of Sift?
The official status page for Sift is here
How can I get notified if Sift is down or experiencing an outage?
To get notified of any status changes to Sift, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sift every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sift do?
Sift offers fraud prevention solutions to safeguard your business and customers, allowing for growth and innovation with minimal risk.