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Is there an Sift outage?

Sift status: Systems Active

Last checked: a minute ago

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Sift outages and incidents

Outage and incident data over the last 30 days for Sift.

There have been 0 outages or incidents for Sift in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sift

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active
Component Status
API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active

Latest Sift outages and incidents.

View the latest incidents for Sift and check for official updates:

Updates:

  • Time: April 3, 2019, 2:45 p.m.
    Status: Resolved
    Update: All systems are healthy.
  • Time: April 3, 2019, 12:15 p.m.
    Status: Monitoring
    Update: The backlog of events have been processed and there is no more delay on asynchronous processing.
  • Time: April 3, 2019, 11:39 a.m.
    Status: Monitoring
    Update: The backlog of events have been processed and there is no more delay on asynchronous Scores and Workflows. There are delays to data in the Explore tab and we are currently working through the backlog of delayed messages.
  • Time: April 3, 2019, 9:39 a.m.
    Status: Monitoring
    Update: The backlog of events have been processed and there is no more delay on asynchronous processing.
  • Time: April 3, 2019, 12:24 a.m.
    Status: Identified
    Update: We are continuing to work through a backlog of messages and expect to resolve delays in 8 hours. We'll update this estimate if this changes.
  • Time: April 2, 2019, 11:53 p.m.
    Status: Identified
    Update: The issue with delays to asynchronous processing has been identified and a fix has been deployed. We are continuing to work through a backlog of delayed messages.
  • Time: April 2, 2019, 11:21 p.m.
    Status: Identified
    Update: The issue with delays to asynchronous processing has been identified and a fix has been deployed. We are continuing to process delayed messages.
  • Time: April 2, 2019, 10:42 p.m.
    Status: Identified
    Update: The issue with delays to asynchronous processing has been identified and a fix has been deployed. We will continue to process delayed messages and provide updates.
  • Time: April 2, 2019, 9:57 p.m.
    Status: Identified
    Update: The issue with delays to asynchronous processing has been identified and a fix is being deployed.
  • Time: April 2, 2019, 9:22 p.m.
    Status: Monitoring
    Update: We are continuing to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 8:46 p.m.
    Status: Monitoring
    Update: We are continuing to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 8:17 p.m.
    Status: Monitoring
    Update: We are continuing to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 7:46 p.m.
    Status: Monitoring
    Update: We are continuing to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 7:15 p.m.
    Status: Monitoring
    Update: We are continuing to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 6:43 p.m.
    Status: Monitoring
    Update: We are continuing to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 6:12 p.m.
    Status: Monitoring
    Update: We are continuing to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 5:40 p.m.
    Status: Monitoring
    Update: We continue to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 5:06 p.m.
    Status: Monitoring
    Update: We continue to actively monitor the delay in asynchronous processing.
  • Time: April 2, 2019, 4:33 p.m.
    Status: Monitoring
    Update: We continue to actively monitoring the delay in asynchronous processing.
  • Time: April 2, 2019, 11:14 a.m.
    Status: Monitoring
    Update: We are adding additional capacity to address the processing delay.
  • Time: April 2, 2019, 7:58 a.m.
    Status: Monitoring
    Update: We are currently experiencing a processing delay for events received through the Event API. Updated scores, data in Explore, and workflows may be delayed. We have implemented a fix and are monitoring. This does not impact events with synchronous scores or synchronous workflows. No data has been lost.

Updates:

  • Time: April 2, 2019, 7:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 2, 2019, 7:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 2, 2019, 7:15 a.m.
    Status: Investigating
    Update: We are experiencing elevated score latency. We are investigating.

Updates:

  • Time: March 23, 2019, 3:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 23, 2019, 10:53 a.m.
    Status: Investigating
    Update: Workflows are fully operational.
  • Time: March 23, 2019, 10:41 a.m.
    Status: Investigating
    Update: Workflows are still continuing to recover from the earlier issues.
  • Time: March 23, 2019, 10:25 a.m.
    Status: Investigating
    Update: Workflows are still continuing to recover from the earlier issues.
  • Time: March 23, 2019, 10:11 a.m.
    Status: Investigating
    Update: Workflows are still continuing to recover from the earlier issues.
  • Time: March 23, 2019, 9:55 a.m.
    Status: Investigating
    Update: Workflows are still recovering from the earlier issues.
  • Time: March 23, 2019, 9:41 a.m.
    Status: Investigating
    Update: The issue with elevated Score API latencies has been resolved. Workflows are recovering and we expect them to be fully operational shortly.
  • Time: March 23, 2019, 9:37 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 23, 2019, 9:28 a.m.
    Status: Investigating
    Update: We have implemented a fix to the elevated Score API solution and expect to resume normal service shortly.
  • Time: March 23, 2019, 9:19 a.m.
    Status: Investigating
    Update: We have identified the underlying problem with the score api latencies and are working on a resolution.
  • Time: March 23, 2019, 9:08 a.m.
    Status: Investigating
    Update: We are currently experiencing elevated Score API latencies and investigating the underlying problem.

Updates:

  • Time: March 15, 2019, 9:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2019, 7:59 p.m.
    Status: Monitoring
    Update: We observed an elevated score latency from 11:05 AM PDT to 11:30 AM PDT due to an underlying networking issue. We have recovered from this and are continuing to monitor.

Updates:

  • Time: March 12, 2019, 2:34 a.m.
    Status: Resolved
    Update: The incident has been resolved. Our APIs are back to fully operational.
  • Time: March 12, 2019, 2:21 a.m.
    Status: Monitoring
    Update: The issue has been identified and a fix has been deployed. We are currently monitoring the recovery.
  • Time: March 12, 2019, 2:13 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with our synchronous score API for a subset of requests (account_takeover). Requests for synchronous scoring with abuse_types=account_takeover and account_takeover workflows are failing at a high rate. We are working hard to resolve this incident as quickly as possible.

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Frequently Asked Questions - Sift

Is there a Sift outage?
The current status of Sift is: Systems Active
Where can I find the official status page of Sift?
The official status page for Sift is here
How can I get notified if Sift is down or experiencing an outage?
To get notified of any status changes to Sift, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sift every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sift do?
Sift offers fraud prevention solutions to safeguard your business and customers, allowing for growth and innovation with minimal risk.

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