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Is there an Sift outage?

Sift status: Systems Active

Last checked: a minute ago

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Sift outages and incidents

Outage and incident data over the last 30 days for Sift.

There have been 0 outages or incidents for Sift in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sift

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active
Component Status
API Active
Console Active
Device Fingerprinting Active
Dispute Management Active
Dispute Real Time Resolution Active
Score Active
Workflows Active

Latest Sift outages and incidents.

View the latest incidents for Sift and check for official updates:

Updates:

  • Time: Feb. 14, 2019, 10:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 14, 2019, 10:01 p.m.
    Status: Identified
    Update: We are observing elevating scoring latencies. We have identified the issue and are working on implementing a fix.

Updates:

  • Time: Nov. 28, 2018, 7:45 p.m.
    Status: Resolved
    Update: Processing delay in events received through the Event API has been resolved and is back to normal. No data has been lost.
  • Time: Nov. 28, 2018, 6:29 p.m.
    Status: Monitoring
    Update: We’re currently monitoring an improvement in handling events received through the Event API. Events sent with `?return_score=true` or `?return_workflow_status=true` have not been impacted. No data has been lost.
  • Time: Nov. 28, 2018, 5:50 p.m.
    Status: Investigating
    Update: We are currently experiencing a processing delay for events received through the Event API. Updated scores, data in Explore, and workflows may be delayed by up to 40 minutes after the event is received. This does not impact events sent with `?return_score=true` or `?return_workflow_status=true`. No data has been lost.
  • Time: Nov. 28, 2018, 5:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate the situation.
  • Time: Nov. 28, 2018, 4:47 p.m.
    Status: Investigating
    Update: We're experiencing delays in asynchronous Event API latencies.

Updates:

  • Time: Nov. 9, 2018, 2:37 a.m.
    Status: Resolved
    Update: Our planned improvements have been completed. Score API and Event API latencies are now back to normal rates.
  • Time: Nov. 8, 2018, 9:48 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 8, 2018, 9:47 p.m.
    Status: Investigating
    Update: We have identified the issue and are rolling out changes over the next few hours that will address the issue. Intermittent latency increases for 1-5% requests may continue during that time, until approximately 7pm PST. This status will be updated when the latency issues have been resolved or if there is new information to report.
  • Time: Nov. 8, 2018, 9:25 p.m.
    Status: Investigating
    Update: We continue to investigate intermittent increases in latency for Score API requests and Event API requests with return_workflow_status=true or return_score=true. This is impacting 1-5% of requests. No data has been lost.
  • Time: Nov. 8, 2018, 8:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate intermittent increases in latency for Score API requests and Event API requests with return_workflow_status=true or return_score=true. This is impacting 1-5% of requests. No data has been lost.
  • Time: Nov. 8, 2018, 8:23 p.m.
    Status: Investigating
    Update: We are currently investigating intermittent increases in latency for Score API requests and Event API requests with return_workflow_status=true or return_score=true. This is impacting 1-5% of requests. No data has been lost.

Updates:

  • Time: Nov. 1, 2018, 1:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 1, 2018, 12:43 a.m.
    Status: Monitoring
    Update: Push notifications backlog is continuing to drain.
  • Time: Oct. 31, 2018, 11:37 p.m.
    Status: Identified
    Update: We are continuing to process the backlog of Push Notifications. Action Dispatches are now caught up.
  • Time: Oct. 31, 2018, 10:14 p.m.
    Status: Investigating
    Update: We are currently investigating delayed sending of push notifications and triggered-actions.

Updates:

  • Time: Oct. 29, 2018, 10:06 p.m.
    Status: Resolved
    Update: Webhook backlog has been cleared.
  • Time: Oct. 29, 2018, 9:47 p.m.
    Status: Identified
    Update: We are processing a backlog of Decision Webhooks.
  • Time: Oct. 29, 2018, 9:06 p.m.
    Status: Investigating
    Update: We are investigating delayed webhooks from Workflows.

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Frequently Asked Questions - Sift

Is there a Sift outage?
The current status of Sift is: Systems Active
Where can I find the official status page of Sift?
The official status page for Sift is here
How can I get notified if Sift is down or experiencing an outage?
To get notified of any status changes to Sift, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sift every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sift do?
Sift offers fraud prevention solutions to safeguard your business and customers, allowing for growth and innovation with minimal risk.

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