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Outage and incident data over the last 30 days for Signifyd.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Email Notifications | Active |
Order Review | Active |
3rd Party Integrations | Active |
BigCommerce | Active |
Shopify | Active |
API & Webhooks | Active |
API | Active |
Case retrieval | Active |
Webhooks | Active |
Console and Reporting | Active |
Console | Active |
Reporting Systems | Active |
Support | Active |
Knowledge Base Community | Active |
Phone Systems | Active |
Signifyd.com | Active |
Ticketing Systems | Active |
View the latest incidents for Signifyd and check for official updates:
Description: We are experiencing a delay in updating the data within the Signifyd “Reporting” systems due to an intermittent operation issue. All orders are being submitted successfully and receiving decisions, but you may notice a delay in the data within the “Reporting” systems. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing. - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Status: Identified
Impact: Critical | Started At: Oct. 9, 2024, 8:49 p.m.
Description: The "API Server Errors" issue has been resolved. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Status: Resolved
Impact: Critical | Started At: Oct. 2, 2024, 12:37 a.m.
Description: The "API Server Errors" issue has been resolved. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Status: Resolved
Impact: Critical | Started At: Oct. 1, 2024, 9:27 p.m.
Description: The "API Server Errors" issue has been resolved. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Status: Resolved
Impact: Critical | Started At: Oct. 1, 2024, 6:47 p.m.
Description: Users are now able to successfully populate report data within the Signifyd “Reporting” systems and able to export information. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing. - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Status: Resolved
Impact: Critical | Started At: Sept. 28, 2024, 3:08 a.m.
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