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Is there an Sisense outage?

Sisense status: Systems Active

Last checked: 7 minutes ago

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Sisense outages and incidents

Outage and incident data over the last 30 days for Sisense.

There have been 0 outages or incidents for Sisense in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sisense

Outlogger tracks the status of these components for Xero:

Sisense for Cloud Data Teams Active
Sisense Managed Service Active
Component Status
Sisense for Cloud Data Teams Active
Sisense Managed Service Active

Latest Sisense outages and incidents.

View the latest incidents for Sisense and check for official updates:

Updates:

  • Time: July 28, 2024, 1:23 p.m.
    Status: Resolved
    Update: The maintenance was completed. The Sisense for CDT platform operates as expected. The engineering team continues to monitor the overall platform's health. For any issues feel free to contact supportdt@sisense.com
  • Time: July 28, 2024, 12:27 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 28, 2024, 12:27 p.m.
    Status: Investigating
    Update: We are conducting planned system maintenance affecting all CDT customers while we perform necessary infrastructure updates. The maintenance is needed to rotate AWS RDS certifications that are set to expire ahead of the expiration date. There is no action for you regarding this activity. During this window, all CDT systems will be unavailable - this includes the CDT product, and any assets like charts or dashboards embedded externally. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services.

Updates:

  • Time: July 1, 2024, 5:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 1, 2024, 5:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 1, 2024, 2:35 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 1, 2024, 2:30 p.m.
    Status: Investigating
    Update: We noticed that there is an outage in transactional emails. Our engineering team is actively working on the issue.

Updates:

  • Time: Oct. 4, 2023, 6:17 p.m.
    Status: Resolved
    Update: All systems are stabilized and are now operational. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
  • Time: Oct. 4, 2023, 5:43 p.m.
    Status: Monitoring
    Update: The Sisense CDT application is now loading for users. Engineers are currently monitoring to ensure continued functionality. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
  • Time: Oct. 4, 2023, 5:35 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 4, 2023, 5:32 p.m.
    Status: Investigating
    Update: The Sisense CDT Application is not resolving. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat in the interim.

Updates:

  • Time: Sept. 26, 2023, 3:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2023, 10:08 p.m.
    Status: Monitoring
    Update: A fix was developed and is being deployed by the engineering team. Changes could take up to 24 hours to be fully applied and take effect. We are continuing to monitor the system.
  • Time: Sept. 13, 2023, 10:36 a.m.
    Status: Identified
    Update: The cause of the issue was identified. Engineers are working to develop a fix.
  • Time: Sept. 12, 2023, 6 p.m.
    Status: Investigating
    Update: Git Integration is not working for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
  • Time: Sept. 12, 2023, 5:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 12, 2023, 5:55 p.m.
    Status: Investigating
    Update: Git Integration is not working for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.

Updates:

  • Time: July 21, 2023, 2:40 a.m.
    Status: Resolved
    Update: The support portal is now operational and all functionality has been restored.
  • Time: July 20, 2023, 7:19 p.m.
    Status: Investigating
    Update: The backend service that powers Sisense's ticket portal is currently down. In the interim, new tickets can be submitted to the Sisense Support Team via email at support@sisense.com.

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Frequently Asked Questions - Sisense

Is there a Sisense outage?
The current status of Sisense is: Systems Active
Where can I find the official status page of Sisense?
The official status page for Sisense is here
How can I get notified if Sisense is down or experiencing an outage?
To get notified of any status changes to Sisense, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sisense every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sisense do?
Transform data into profits using AI-driven analytics with options for pro-code, low-code, and no-code functionality.

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