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Is there an Skedulo outage?

Skedulo status: Systems Active

Last checked: 9 minutes ago

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Skedulo outages and incidents

Outage and incident data over the last 30 days for Skedulo.

There have been 1 outages or incidents for Skedulo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skedulo

Outlogger tracks the status of these components for Xero:

Skedulo API Active
Skedulo Mobile App Active
Skedulo Web App Active
Skedulo Website Active
Component Status
Skedulo API Active
Skedulo Mobile App Active
Skedulo Web App Active
Skedulo Website Active

Latest Skedulo outages and incidents.

View the latest incidents for Skedulo and check for official updates:

Updates:

  • Time: Nov. 29, 2023, 1:04 a.m.
    Status: Resolved
    Update: This incident has been resolved, 2.42.1 of the Skedulo Mobile app will be available for download today in your app store. If you continue to experience issues relating to this, please contact Skedulo Support.
  • Time: Nov. 24, 2023, 5:25 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 22, 2023, 1:10 p.m.
    Status: Investigating
    Update: We are aware of an ongoing issue where resource users using our V2 Mobile App may see incorrect dates for their allocated jobs . We are currently investigating the issue .

Updates:

  • Time: Nov. 17, 2023, 2:04 a.m.
    Status: Resolved
    Update: This issue has been resolved. Please contact Skedulo Support if you are having any further issues.
  • Time: Nov. 17, 2023, 12:56 a.m.
    Status: Identified
    Update: We are aware of and working through an issue relating to deliverable SMS messages within the New Zealand region.

Updates:

  • Time: Sept. 12, 2023, 10:17 p.m.
    Status: Resolved
    Update: This incident has been resolved and will continue to monitor.
  • Time: Sept. 12, 2023, 10:15 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 12, 2023, 8:42 p.m.
    Status: Identified
    Update: We have identified the issue and are working on a mitigation. We will continue to update this page with any additional information.
  • Time: Sept. 12, 2023, 5:48 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with pages unable to load in the Skedulo Web App. Some users of the Skedulo Web App are experiencing an error when trying to access swimlane and availability pages. Customers have also noted longer than usual loading times. If you are experiencing an issue, please submit a ticket with a video capture or screenshots where you are experiencing issues.

Updates:

  • Time: Sept. 5, 2023, 3:17 a.m.
    Status: Resolved
    Update: Please reach out to your administrators / Skedulo Support if you continue to experience login issues with the Skedulo Mobile app.
  • Time: Aug. 30, 2023, 5:31 a.m.
    Status: Monitoring
    Update: If resources are continuing to experience log in issues, we believe this is a local device caching problem. Please follow the previous steps in revoking their OAuth session and clearing app data (uninstall/reinstall will do the same thing) prior to logging back in. If resources are yet to upgrade to 2.41, we encourage them as an additional step to uninstall the current version they are using prior to downloading the new version.
  • Time: Aug. 28, 2023, 10:55 a.m.
    Status: Investigating
    Update: There are reports of users having login issues while logging into the Mobile App . Kindly request your Salesforce administrator to revoke the user's OAuth sessions and attempt to relogin . However , if this workaround doesn't resolve the issue please raise a support request at https://support.skedulo.com/hc/en-us. We are continuing our investigation and will update the status when the issue is resolved

Updates:

  • Time: Aug. 18, 2023, 5:48 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 18, 2023, 1:36 a.m.
    Status: Monitoring
    Update: We are continuing to monitor
  • Time: Aug. 18, 2023, 1:15 a.m.
    Status: Identified
    Update: Our SMS partner Twilio is currently experiencing an outage which may impact Skedulo's SMS notifications. Details of this can be seen at https://status.twilio.com/

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Frequently Asked Questions - Skedulo

Is there a Skedulo outage?
The current status of Skedulo is: Systems Active
Where can I find the official status page of Skedulo?
The official status page for Skedulo is here
How can I get notified if Skedulo is down or experiencing an outage?
To get notified of any status changes to Skedulo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skedulo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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