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Is there an Skuid outage?

Skuid status: Systems Active

Last checked: 9 minutes ago

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Skuid outages and incidents

Outage and incident data over the last 30 days for Skuid.

There have been 0 outages or incidents for Skuid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skuid

Outlogger tracks the status of these components for Xero:

Cloud Data Service - US Active
Skuid NLX (AWS) Active
Skuid SFX (Salesforce) Active
Skuid Website Active
Component Status
Cloud Data Service - US Active
Skuid NLX (AWS) Active
Skuid SFX (Salesforce) Active
Skuid Website Active

Latest Skuid outages and incidents.

View the latest incidents for Skuid and check for official updates:

Updates:

  • Time: Nov. 13, 2020, 4:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2020, 1:21 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 13, 2020, 1:20 a.m.
    Status: Investigating
    Update: The Skuid Platform team saw a substantial traffic spike that caused some machines to go beyond their resource limits. We have adjusted the load balancing and resource allocations to handle additional capacity.
  • Time: Nov. 12, 2020, 11:23 p.m.
    Status: Investigating
    Update: The Skuid Platform is currently in a degraded performance state. Engineers are investigating, and updates will be provided as soon as possible.

Updates:

  • Time: May 6, 2020, 7:06 p.m.
    Status: Resolved
    Update: Per Salesforce, this incident has now been resolved. "At 16:50 UTC on May 6, 2020, the Salesforce Technology Team completed a rollback across all sandbox instances which resolved the performance degradation issue that was impacting customers." https://status.salesforce.com/generalmessages/425
  • Time: May 6, 2020, 5:57 p.m.
    Status: Investigating
    Update: Per Salesforce, this incident has now been resolved. "At 16:50 UTC on May 6, 2020, the Salesforce Technology Team completed a rollback across all sandbox instances which resolved the performance degradation issue that was impacting customers." https://status.salesforce.com/generalmessages/425
  • Time: May 6, 2020, 5:57 p.m.
    Status: Investigating
    Update: Per Salesforce, this incident has now been resolved. "At 16:50 UTC on May 6, 2020, the Salesforce Technology Team completed a rollback across all sandbox instances which resolved the performance degradation issue that was impacting customers." https://status.salesforce.com/generalmessages/425
  • Time: May 6, 2020, 3:49 p.m.
    Status: Investigating
    Update: Skuid has heard reports from multiple Salesforce users that they are receiving error messages such as "External Object Error: An unexpected error has occurred. Your solution provider has been notified." when trying to access Skuid pages. Salesforce is currently investigating this incident report https://status.salesforce.com/generalmessages/425. Please monitor the Salesforce incident report for the latest status.
  • Time: May 6, 2020, 3:49 p.m.
    Status: Investigating
    Update: Skuid has heard reports from multiple Salesforce users that they are receiving error messages such as "External Object Error: An unexpected error has occurred. Your solution provider has been notified." when trying to access Skuid pages. Salesforce is currently investigating this incident report https://status.salesforce.com/generalmessages/425. Please monitor the Salesforce incident report for the latest status.

Updates:

  • Time: Feb. 18, 2020, 7:03 p.m.
    Status: Resolved
    Update: It looks like all 5 of these instances have been resolved now.
  • Time: Feb. 18, 2020, 8:58 a.m.
    Status: Monitoring
    Update: Per Salesforce's update on https://status.salesforce.com/incidents/5110: At 3:40 UTC, on 18 February, 2020, the Salesforce Technology team confirmed that the e- release deployment has been successfully completed and verified on instances NA72, NA65 and NA93. While these instances within the Salesforce production environment have been resolved, the e -release on NA69 instance is scheduled to commence with deployment at 6:00 UTC. We will provide an update on the NA69 instance once any additional information becomes available on this particular instance.
  • Time: Feb. 17, 2020, 6:30 p.m.
    Status: Investigating
    Update: Skuid has heard reports from clients about a performance degradation in Salesforce. Salesforce is currently investigating the 5 Salesforce instances that are affected as stated in this incident report https://status.salesforce.com/incidents/5110. Please monitor the Salesforce incident report for the latest status.

Updates:

  • Time: Feb. 18, 2020, 7:03 p.m.
    Status: Resolved
    Update: It looks like all 5 of these instances have been resolved now.
  • Time: Feb. 18, 2020, 8:58 a.m.
    Status: Monitoring
    Update: Per Salesforce's update on https://status.salesforce.com/incidents/5110: At 3:40 UTC, on 18 February, 2020, the Salesforce Technology team confirmed that the e- release deployment has been successfully completed and verified on instances NA72, NA65 and NA93. While these instances within the Salesforce production environment have been resolved, the e -release on NA69 instance is scheduled to commence with deployment at 6:00 UTC. We will provide an update on the NA69 instance once any additional information becomes available on this particular instance.
  • Time: Feb. 17, 2020, 6:30 p.m.
    Status: Investigating
    Update: Skuid has heard reports from clients about a performance degradation in Salesforce. Salesforce is currently investigating the 5 Salesforce instances that are affected as stated in this incident report https://status.salesforce.com/incidents/5110. Please monitor the Salesforce incident report for the latest status.

Updates:

  • Time: Dec. 18, 2019, 9:54 p.m.
    Status: Postmortem
    Update: One of the 3rd-party vendors we use for product analytics made a change to the format of their cookies, which caused the cookie value to be out of compliance with the cookie spec \([https://tools.ietf.org/html/rfc6265](https://tools.ietf.org/html/rfc6265)\) , and this had a downstream effect on one of our server frameworks. We have modified behavior to be resilient to 3rd party vendor cookies not being standards compliant.
  • Time: Dec. 18, 2019, 6:30 p.m.
    Status: Resolved
    Update: Beginning at 5:15 PM UTC, Skuid Platform users began experiencing errors connecting to Skuid Platform services. The Skuid technology team has investigated the issue and believe that it has been resolved as of 6:12 PM UTC. Because the issue was potentially due to interoperability issues with a cookie from a third party integration, please clear your cookies and try again. Skuid is continuing to investigate the root cause of the issue. Skuid will continue to monitor all Skuid Platform services.
  • Time: Dec. 18, 2019, 5:25 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Skuid

Is there a Skuid outage?
The current status of Skuid is: Systems Active
Where can I find the official status page of Skuid?
The official status page for Skuid is here
How can I get notified if Skuid is down or experiencing an outage?
To get notified of any status changes to Skuid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skuid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Skuid do?
Skuid creates personalized digital experiences for your current platforms, boosting app usage and innovation by up to 10x faster.

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