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Skytap status: Systems Active

Last checked: a minute ago

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Skytap outages and incidents

Outage and incident data over the last 30 days for Skytap.

There have been 6 outages or incidents for Skytap in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skytap

Outlogger tracks the status of these components for Xero:

APAC-2 Network Active
APAC-2 Services Active
APAC-2 Storage Active
APAC-2 x86 Compute Active
AU-Sydney-I-1 Network Active
AU-Sydney-I-1 Services Active
AU-Sydney-I-1 Storage Active
AU-Sydney-I-1 x86 Compute Active
AU-Sydney-M-1 Network Active
AU-Sydney-M-1 POWER Compute Active
AU-Sydney-M-1 Services Active
AU-Sydney-M-1 Storage Active
AU-Sydney-M-1 x86 Compute Active
CAN-Toronto Network Active
CAN-Toronto POWER Compute Active
CAN-Toronto Services Active
CAN-Toronto Storage Active
CAN-Toronto x86 Compute Active
CN-HongKong-M-1 Network Active
CN-HongKong-M-1 POWER Compute Active
CN-HongKong-M-1 Services Active
CN-HongKong-M-1 Storage Active
CN-HongKong-M-1 x86 Compute Active
DE-Frankfurt-I-1 Network Active
DE-Frankfurt-I-1 Services Active
DE-Frankfurt-I-1 Storage Active
DE-Frankfurt-I-1 x86 Compute Active
EMEA Network Active
EMEA POWER Compute Active
EMEA Services Active
EMEA Storage Active
EMEA x86 Compute Active
IE-Dublin-M-1 Network Active
IE-Dublin-M-1 POWER Compute Active
IE-Dublin-M-1 Services Active
IE-Dublin-M-1 Storage Active
IE-Dublin-M-1 x86 Compute Active
IN-Pune-M-1 Network Active
IN-Pune-M-1 - POWER Compute Active
IN-Pune-M-1 Services Active
IN-Pune-M-1 Storage Active
IN-Pune-M-1 x86 Compute Active
NL-Amsterdam-M-1 Network Active
NL-Amsterdam-M-1 POWER Compute Active
NL-Amsterdam-M-1 Services Active
NL-Amsterdam-M-1 Storage Active
NL-Amsterdam-M-1 x86 Compute Active
SG-Singapore-M-1 Network Active
SG-Singapore-M-1 POWER Compute Active
SG-Singapore-M-1 Services Active
SG-Singapore-M-1 Storage Active
SG-Singapore-M-1 x86 Compute Active
UK-London-M-1 Networking Active
UK-London-M-1 POWER Compute Active
UK-London-M-1 Services Active
UK-London-M-1 Storage Active
UK-London-M-1 x86 Compute Active
UK-London-M-2 Networking Active
UK-London-M-2 POWER Compute Active
UK-London-M-2 Services Active
UK-London-M-2 Storage Active
UK-London-M-2 x86 Compute Active
US-Central Network Active
US-Central POWER Compute Active
US-Central Services Active
US-Central Storage Active
US-Central x86 Compute Active
US-East-2 Network Active
US-East-2 Services Active
US-East-2 Storage Active
US-East-2 x86 Compute Active
US-Texas-M-1 Networking Active
US-Texas-M-1 POWER Compute Active
US-Texas-M-1 Services Active
US-Texas-M-1 Storage Active
US-Texas-M-1 x86 Compute Active
US-Virginia-M-1 Network Active
US-Virginia-M-1 POWER Compute Active
US-Virginia-M-1 Services Active
US-Virginia-M-1 Storage Active
US-Virginia-M-1 x86 Compute Active
US-West Network Active
US-West POWER Compute Active
US-West Services Active
US-West Storage Active
US-West x86 Compute Active
Corporate Site (skytap.com) Active
Course Manager Active
Portal (cloud.skytap.com) Active
Component Status
Active
APAC-2 Network Active
APAC-2 Services Active
APAC-2 Storage Active
APAC-2 x86 Compute Active
Active
AU-Sydney-I-1 Network Active
AU-Sydney-I-1 Services Active
AU-Sydney-I-1 Storage Active
AU-Sydney-I-1 x86 Compute Active
Active
AU-Sydney-M-1 Network Active
AU-Sydney-M-1 POWER Compute Active
AU-Sydney-M-1 Services Active
AU-Sydney-M-1 Storage Active
AU-Sydney-M-1 x86 Compute Active
Active
CAN-Toronto Network Active
CAN-Toronto POWER Compute Active
CAN-Toronto Services Active
CAN-Toronto Storage Active
CAN-Toronto x86 Compute Active
Active
CN-HongKong-M-1 Network Active
CN-HongKong-M-1 POWER Compute Active
CN-HongKong-M-1 Services Active
CN-HongKong-M-1 Storage Active
CN-HongKong-M-1 x86 Compute Active
Active
DE-Frankfurt-I-1 Network Active
DE-Frankfurt-I-1 Services Active
DE-Frankfurt-I-1 Storage Active
DE-Frankfurt-I-1 x86 Compute Active
Active
EMEA Network Active
EMEA POWER Compute Active
EMEA Services Active
EMEA Storage Active
EMEA x86 Compute Active
Active
IE-Dublin-M-1 Network Active
IE-Dublin-M-1 POWER Compute Active
IE-Dublin-M-1 Services Active
IE-Dublin-M-1 Storage Active
IE-Dublin-M-1 x86 Compute Active
Active
IN-Pune-M-1 Network Active
IN-Pune-M-1 - POWER Compute Active
IN-Pune-M-1 Services Active
IN-Pune-M-1 Storage Active
IN-Pune-M-1 x86 Compute Active
Active
NL-Amsterdam-M-1 Network Active
NL-Amsterdam-M-1 POWER Compute Active
NL-Amsterdam-M-1 Services Active
NL-Amsterdam-M-1 Storage Active
NL-Amsterdam-M-1 x86 Compute Active
Active
SG-Singapore-M-1 Network Active
SG-Singapore-M-1 POWER Compute Active
SG-Singapore-M-1 Services Active
SG-Singapore-M-1 Storage Active
SG-Singapore-M-1 x86 Compute Active
Active
UK-London-M-1 Networking Active
UK-London-M-1 POWER Compute Active
UK-London-M-1 Services Active
UK-London-M-1 Storage Active
UK-London-M-1 x86 Compute Active
Active
UK-London-M-2 Networking Active
UK-London-M-2 POWER Compute Active
UK-London-M-2 Services Active
UK-London-M-2 Storage Active
UK-London-M-2 x86 Compute Active
Active
US-Central Network Active
US-Central POWER Compute Active
US-Central Services Active
US-Central Storage Active
US-Central x86 Compute Active
Active
US-East-2 Network Active
US-East-2 Services Active
US-East-2 Storage Active
US-East-2 x86 Compute Active
Active
US-Texas-M-1 Networking Active
US-Texas-M-1 POWER Compute Active
US-Texas-M-1 Services Active
US-Texas-M-1 Storage Active
US-Texas-M-1 x86 Compute Active
Active
US-Virginia-M-1 Network Active
US-Virginia-M-1 POWER Compute Active
US-Virginia-M-1 Services Active
US-Virginia-M-1 Storage Active
US-Virginia-M-1 x86 Compute Active
Active
US-West Network Active
US-West POWER Compute Active
US-West Services Active
US-West Storage Active
US-West x86 Compute Active
Active
Corporate Site (skytap.com) Active
Course Manager Active
Portal (cloud.skytap.com) Active

Latest Skytap outages and incidents.

View the latest incidents for Skytap and check for official updates:

Updates:

  • Time: July 17, 2024, 10:41 p.m.
    Status: Resolved
    Update: The networking issue in our US-Virginia-M-1 Region has now been resolved. The following symptoms should now be alleviated: - Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.) - Issues with VM connectivity to outside internet in affected region - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.) - Failures when making VM state changes in the affected region (run, suspend, shutdown) - High latency across environment networks This disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time. Affected VM owners have been notified directly. If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.
  • Time: July 17, 2024, 10:02 p.m.
    Status: Monitoring
    Update: We have have made preliminary changes to alleviate an issue previously reported with our network sub-system in our US-Virginia-M-1 Region. Our Engineers continue to work on this issue with high priority. The following symptoms should now be resolved. If you continue to experience any of the following symptoms, please contact Skytap Support ([email protected]) for immediate assistance: - Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.) - Issues with VM connectivity to outside internet in affected region - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.) - Failures when making VM state changes in the affected region (run, suspend, shutdown) - High latency across environment networks We will provide an additional update within one hour.
  • Time: July 17, 2024, 8:52 p.m.
    Status: Identified
    Update: We have identified a networking issue in our US-Virginia-M-1 Region. Our Engineers are actively working on this issue with high priority. Symptoms for this issue may include: - Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.) - Issues with VM connectivity to outside internet in the affected region - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.) - Failures when making VM state changes in the affected region (run, suspend, shutdown) - VM Import / Export tasks in this region may fail - High latency across environment networks We will provide an additional update within one hour.

Updates:

  • Time: July 17, 2024, 10:41 p.m.
    Status: Resolved
    Update: The networking issue in our US-Virginia-M-1 Region has now been resolved. The following symptoms should now be alleviated: - Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.) - Issues with VM connectivity to outside internet in affected region - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.) - Failures when making VM state changes in the affected region (run, suspend, shutdown) - High latency across environment networks This disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time. Affected VM owners have been notified directly. If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.
  • Time: July 17, 2024, 10:02 p.m.
    Status: Monitoring
    Update: We have have made preliminary changes to alleviate an issue previously reported with our network sub-system in our US-Virginia-M-1 Region. Our Engineers continue to work on this issue with high priority. The following symptoms should now be resolved. If you continue to experience any of the following symptoms, please contact Skytap Support ([email protected]) for immediate assistance: - Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.) - Issues with VM connectivity to outside internet in affected region - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.) - Failures when making VM state changes in the affected region (run, suspend, shutdown) - High latency across environment networks We will provide an additional update within one hour.
  • Time: July 17, 2024, 8:52 p.m.
    Status: Identified
    Update: We have identified a networking issue in our US-Virginia-M-1 Region. Our Engineers are actively working on this issue with high priority. Symptoms for this issue may include: - Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.) - Issues with VM connectivity to outside internet in the affected region - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.) - Failures when making VM state changes in the affected region (run, suspend, shutdown) - VM Import / Export tasks in this region may fail - High latency across environment networks We will provide an additional update within one hour.

Updates:

  • Time: July 10, 2024, 8:44 p.m.
    Status: Resolved
    Update: The issue related to hosting services in our UK-London-M-1 Region has now been resolved. At this time, all of the reported symptoms should now be resolved: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly. If you have a VM reporting an error or issue, please contact Skytap Support ([email protected]) for assistance.
  • Time: July 10, 2024, 8:44 p.m.
    Status: Resolved
    Update: The issue related to hosting services in our UK-London-M-1 Region has now been resolved. At this time, all of the reported symptoms should now be resolved: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly. If you have a VM reporting an error or issue, please contact Skytap Support ([email protected]) for assistance.
  • Time: July 10, 2024, 8:25 p.m.
    Status: Investigating
    Update: We are investigating reports regarding an issue related to x86 hosting services in our UK-London-M-1 Region. We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
  • Time: July 10, 2024, 8:25 p.m.
    Status: Investigating
    Update: We are investigating reports regarding an issue related to x86 hosting services in our UK-London-M-1 Region. We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.

Updates:

  • Time: July 9, 2024, 2:46 p.m.
    Status: Resolved
    Update: The storage issue in our NL-Amsterdam-M-1 Region has now been resolved. The following symptoms should now be alleviated: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly. If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.
  • Time: July 9, 2024, 1:24 p.m.
    Status: Monitoring
    Update: We have made preliminary changes to alleviate an issue previously reported with storage sub-system in our NL-Amsterdam-M-1 Region. Our Engineers continue to work on this issue with high priority. The following symptoms should now be resolved. If you continue to experience any of the following symptoms, please contact Skytap Support ([email protected]) for immediate assistance: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail We will provide an additional update within one hour.
  • Time: July 9, 2024, 12:59 p.m.
    Status: Investigating
    Update: We are currently investigating alerts related to a possible storage issue in our NL-Amsterdam-M-1 Region. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

Updates:

  • Time: July 9, 2024, 2:46 p.m.
    Status: Resolved
    Update: The storage issue in our NL-Amsterdam-M-1 Region has now been resolved. The following symptoms should now be alleviated: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly. If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.
  • Time: July 9, 2024, 1:24 p.m.
    Status: Monitoring
    Update: We have made preliminary changes to alleviate an issue previously reported with storage sub-system in our NL-Amsterdam-M-1 Region. Our Engineers continue to work on this issue with high priority. The following symptoms should now be resolved. If you continue to experience any of the following symptoms, please contact Skytap Support ([email protected]) for immediate assistance: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail We will provide an additional update within one hour.
  • Time: July 9, 2024, 12:59 p.m.
    Status: Investigating
    Update: We are currently investigating alerts related to a possible storage issue in our NL-Amsterdam-M-1 Region. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

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Frequently Asked Questions - Skytap

Is there a Skytap outage?
The current status of Skytap is: Systems Active
Where can I find the official status page of Skytap?
The official status page for Skytap is here
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