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Is there an SlimPay outage?

SlimPay status: Systems Active

Last checked: 52 seconds ago

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SlimPay outages and incidents

Outage and incident data over the last 30 days for SlimPay.

There have been 0 outages or incidents for SlimPay in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SlimPay

Outlogger tracks the status of these components for Xero:

HELP CENTER Active
SUPPORT HOTLINE Active
WEBSITE Active
Back Office Active
Checkout Active
Dashboard Active
Payment Initiation Service (PIS) Active
Remittance files Active
Reporting Active
SFTP Active
Web API Active
Back Office Active
Checkout Active
Dashboard Active
Payment Initiation Service (PIS) Active
Remittance files Active
Reporting Active
SFTP Active
Web API Active
Component Status
HELP CENTER Active
SUPPORT HOTLINE Active
WEBSITE Active
Active
Back Office Active
Checkout Active
Dashboard Active
Payment Initiation Service (PIS) Active
Remittance files Active
Reporting Active
SFTP Active
Web API Active
Active
Back Office Active
Checkout Active
Dashboard Active
Payment Initiation Service (PIS) Active
Remittance files Active
Reporting Active
SFTP Active
Web API Active

Latest SlimPay outages and incidents.

View the latest incidents for SlimPay and check for official updates:

Updates:

  • Time: Feb. 6, 2024, 9:59 a.m.
    Status: Resolved
    Update: [EN] Dear customers, We would like to inform you that due to an internal company event, the support hotline will be exceptionally closed on February 8th from 12:00 p.m. to 6:00 p.m. However, if you have any questions or requests, please do not hesitate to contact us at [email protected] and we will provide you with an answer as soon as possible. Best regards, The SlimPay team [FR] Chers clients, Nous tenons à vous informer qu'en raison d'un événement interne, le service d'assistance téléphonique sera exceptionnellement fermé le 8 février de midi à 18h. Toutefois, si vous avez des questions ou des demandes, n'hésitez pas à nous contacter à [email protected] et nous vous apporterons une réponse dans les meilleurs délais. Cordialement, L'équipe SlimPay

Updates:

  • Time: Jan. 25, 2024, 12:04 p.m.
    Status: Resolved
    Update: [EN] Dear customers, We would like to inform you that our Dashboard has been stabilised on our production environment. We apologise for the inconvenience. Sincerely, The SlimPay team. [FR] Chers clients, Nous souhaitons vous informer que le Dashboard sur l'environnement de production est maintenant stabilisé. Nous vous prions de nous excuser pour ce désagrément. Sincèrement, L'équipe SlimPay.
  • Time: Jan. 25, 2024, 11:36 a.m.
    Status: Investigating
    Update: [EN] Dear customers, We would like to inform you that our Dashboard is facing some instabilities. We understand the importance of accessing our platform, that is why our technical team is working to solve the issue as soon as possible, and we will provide an update when we have more information. If you have any urgent needs or concerns during this time, please do not hesitate to contact our support team at [email protected]. Thank you for your understanding, Best regards, The SlimPay team [FR] Chers clients, Nous voulons vous informer que notre Dashboard rencontre quelques instabilités. Nous comprenons l'importance d'avoir accès à l'interface, c'est pourquoi nos équipes techniques travaillent afin de résoudre le problème le plus rapidement possible. Nous vous fournirons une mise à jour dès que nous aurons plus d'informations. Si vous avez des besoins ou des préoccupations urgents pendant cette période, n'hésitez pas à contacter notre équipe de support à [email protected]. Nous vous remercions de votre coopération. Cordialement, L'équipe SlimPay

Updates:

  • Time: Dec. 22, 2023, 4:04 p.m.
    Status: Resolved
    Update: [EN] Dear customers , As we approach the end of 2023, SlimPay would like to wish you a very happy festive season :christmas_tree::confetti_ball::sparkler:. We would like to thank you warmly for your trust and confidence, as we continue growing every day thanks to you. The SlimPay support team remains at your disposal should you have any queries. Please do not hesitate to contact us at [email protected]. Best regards, The SlimPay team [FR] Chers clients , En cette fin d'année 2023, SlimPay tient à vous souhaiter de très belles fêtes de fin d'année :christmas_tree::confetti_ball::sparkler:. Nous tenons à vous remercier chaleureusement pour votre confiance et votre fidélité, car c'est grâce à vous que nous grandissons chaque jour. L'équipe d'assistance de SlimPay reste à votre entière disposition en cas de besoin. N'hésitez pas à nous contacter à l'adresse [email protected]. Meilleures salutations, L'équipe SlimPay

Updates:

  • Time: Dec. 12, 2023, 3:43 p.m.
    Status: Resolved
    Update: [EN] Dear customers, We would like to inform you that our holiday freeze period will start on 18 December and last until 29 December. During this time, we will not be making non-essential changes to our production and preproduction environment to ensure system stability and prevent any potential disruptions to your business operations. Please note that critical issues will still be addressed promptly by our support team during this period. However, non-critical requests or changes may be delayed until after the freeze period. Thank you for your understanding. If you have any questions or concerns, please do not hesitate to contact our support team at [email protected]. Best regards, The SlimPay Team [FR] Chers clients, Nous souhaitons vous informer que notre période de gel débutera le 18 décembre et durera jusqu'au 29 décembre. Pendant cette période, nous n'apporterons aucun changement non essentiel à notre environnement de production et pré-production pour assurer la stabilité du système et éviter toute perturbation potentielle de vos activités. Veuillez noter que les problèmes critiques seront toujours traités rapidement par notre équipe de support, cependant, les demandes ou les changements non critiques peuvent être retardés jusqu'après la période de gel. Nous vous remercions de votre compréhension. Si vous avez des questions ou des préoccupations, n'hésitez pas à contacter notre équipe de support à [email protected]. Cordialement, L'équipe SlimPay

Updates:

  • Time: Oct. 31, 2023, 11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 31, 2023, 10:54 a.m.
    Status: Investigating
    Update: [EN] Dear customers, We would like to inform you that our Dashboard is temporally unavailable. We understand the importance of accessing our platform, that is why our technical team is working to solve the issue as soon as possible, and we will provide an update when we have more information. If you have any urgent needs or concerns during this time, please do not hesitate to contact our support team at [email protected]. Thank you for your understanding, Best regards, The SlimPay team [FR] Chers clients, Nous voulons vous informer que notre Dashboard est temporairement indisponible. Nous comprenons l'importance d'avoir accès à l'interface, c'est pourquoi nos équipes techniques travaillent afin de résoudre le problème le plus rapidement possible. Nous vous fournirons une mise à jour dès que nous aurons plus d'informations. Si vous avez des besoins ou des préoccupations urgents pendant cette période, n'hésitez pas à contacter notre équipe de support à [email protected]. Nous vous remercions de votre coopération. Cordialement, L'équipe SlimPay

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Frequently Asked Questions - SlimPay

Is there a SlimPay outage?
The current status of SlimPay is: Systems Active
Where can I find the official status page of SlimPay?
The official status page for SlimPay is here
How can I get notified if SlimPay is down or experiencing an outage?
To get notified of any status changes to SlimPay, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SlimPay every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SlimPay do?
SlimPay offers a recurring payment solution and API suitable for businesses of any size managing payments for subscriptions or pay-as-you-go services.