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Is there an SmartRecruiters outage?

SmartRecruiters status: Systems Active

Last checked: 2 minutes ago

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SmartRecruiters outages and incidents

Outage and incident data over the last 30 days for SmartRecruiters.

There have been 1 outages or incidents for SmartRecruiters in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartRecruiters

Outlogger tracks the status of these components for Xero:

Candidate App Active
Career Pages Active
Customer API Active
Marketplace API Active
Marketplace Apps Active
Mobile Apps Active
Recruiter Apps Active
Referrals App Active
Sub-processor Page Updates Active
Component Status
Candidate App Active
Career Pages Active
Customer API Active
Marketplace API Active
Marketplace Apps Active
Mobile Apps Active
Recruiter Apps Active
Referrals App Active
Sub-processor Page Updates Active

Latest SmartRecruiters outages and incidents.

View the latest incidents for SmartRecruiters and check for official updates:

Updates:

  • Time: April 25, 2023, 6:20 p.m.
    Status: Resolved
    Update: The filtering issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
  • Time: April 25, 2023, 5:56 p.m.
    Status: Monitoring
    Update: Our team has identified the issue causing candidate filtering to not load properly and implemented a fix. We are now monitoring the results for any further performance issues.
  • Time: April 25, 2023, 5:14 p.m.
    Status: Identified
    Update: We have identified an issue with candidate filtering affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!
  • Time: April 25, 2023, 5 p.m.
    Status: Investigating
    Update: We are currently investigating a potential issue affecting candidate filtering. In some instances an error is occurring that this component is unavailable. Thank you for your patience while we investigate this issue further.

Updates:

  • Time: March 29, 2023, 11:11 p.m.
    Status: Resolved
    Update: The usability issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
  • Time: March 29, 2023, 10:55 p.m.
    Status: Monitoring
    Update: Our team has identified the issue causing the usability problems and implemented a fix. We are now monitoring the results for any further performance issues.
  • Time: March 29, 2023, 10:37 p.m.
    Status: Identified
    Update: We have identified the cause of the issue and are currently working to resolve this. We appreciate your patience and will keep you updated as more information becomes available.
  • Time: March 29, 2023, 9:24 p.m.
    Status: Investigating
    Update: We are aware of usability issues impacting the system. This has been reported to our Engineering Team and is being looked into. Impacted functionality that has been identified: - People Page. Please note that the People list on a job does not appear to be impacted. - Job Editing - Job Publishing - Candidate Profile - Candidate Attachments - Interview Management - Offer Tab - Email Template modification - Communication with Candidates (Sending Emails)

Updates:

  • Time: Jan. 26, 2023, 9:05 p.m.
    Status: Resolved
    Update: The issue affecting Community Campigns has been resolved! You can resume using the platform normally. Happy hiring!
  • Time: Jan. 26, 2023, 8:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 26, 2023, 8:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 26, 2023, 8:11 p.m.
    Status: Investigating
    Update: We are looking into an issue related to campaign pages not loading. You may experience problems with accessing, editing or creating a campaign.

Updates:

  • Time: Jan. 26, 2023, 1:12 a.m.
    Status: Resolved
    Update: We have confirmed everything is now back to normal for Users located in the United States who were impacted by this outage. Happy Hiring!
  • Time: Jan. 26, 2023, 12:40 a.m.
    Status: Monitoring
    Update: We did identify that this was an issue impacting only Users located in the United States. Everything is returning to normal status and should be back to normal within a few minutes.
  • Time: Jan. 26, 2023, 12:20 a.m.
    Status: Investigating
    Update: We are currently reviewing issues connected to the system use of the full system.

Updates:

  • Time: Jan. 25, 2023, 12:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 25, 2023, 11:22 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 25, 2023, 11:17 a.m.
    Status: Investigating
    Update: We are observing issues with sending emails from the system and you may potentially experience some delays. Our teams are actively investigating and will provide a resolution as soon as possible.

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Frequently Asked Questions - SmartRecruiters

Is there a SmartRecruiters outage?
The current status of SmartRecruiters is: Systems Active
Where can I find the official status page of SmartRecruiters?
The official status page for SmartRecruiters is here
How can I get notified if SmartRecruiters is down or experiencing an outage?
To get notified of any status changes to SmartRecruiters, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartRecruiters every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartRecruiters do?
SmartRecruiters' Talent Acquisition Suite is an enterprise-grade recruiting platform that goes beyond ATS to attract, select, and hire great talent for the modern workforce.