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Is there an Smartsheet outage?

Smartsheet status: Systems Active

Last checked: 2 minutes ago

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Smartsheet outages and incidents

Outage and incident data over the last 30 days for Smartsheet.

There have been 2 outages or incidents for Smartsheet in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Smartsheet

Outlogger tracks the status of these components for Xero:

AI Tools Active
Search Active
Third Party Integrations Active
Activity Log Active
Admin Center Active
Event Reporting API Active
Payments & Licensing Active
User and Group Management Active
Calendar Active
Control Center Active
Datamesh Active
DataTable Active
Dynamic View Active
Pivot Active
WorkApps Active
Desktop App Active
Mobile App Active
Data Shuttle Active
Dynamics Connector Active
Jira Connector Active
Salesforce Connector Active
ServiceNow Connector Active
Tableau Connector Active
Dashboards Active
Forms Active
Reports Active
Sheets Active
Single Sign On ( Company Credentials ) Active
Smartsheet Login Active
API Access Tokens Active
REST API Active
Webhooks Active
Asset Upload Active
Asset Upload - SFTP Active
Brandguide Active
Core Application Active
Insights Active
Integrations Active
SmartCDN Active
Smartsheet Brandfolder Integration Active
Attachments Active
Document Builder Active
Document Proofing Active
File Library Active
Community Active
Customer Support Portal Active
Help Center Active
In-App Chat Active
Marketplace and Solutions Center Active
Smartsheet University Active
Smartsheet Website Active
Conversations Active
Email Notifications Active
In App Notifications Active
Messaging App Notifications Active
Resource Management Active
Smartsheet Resource Views Active
Sign in via Apple ID Active
Sign in via Google Active
Sign in via Microsoft Azure AD Active
Bridge by Smartsheet Active
In App Workflows Active
Sharing Active
Component Status
AI Tools Active
Search Active
Third Party Integrations Active
Active
Activity Log Active
Admin Center Active
Event Reporting API Active
Payments & Licensing Active
User and Group Management Active
Active
Calendar Active
Control Center Active
Datamesh Active
DataTable Active
Dynamic View Active
Pivot Active
WorkApps Active
Active
Desktop App Active
Mobile App Active
Active
Data Shuttle Active
Dynamics Connector Active
Jira Connector Active
Salesforce Connector Active
ServiceNow Connector Active
Tableau Connector Active
Active
Dashboards Active
Forms Active
Reports Active
Sheets Active
Single Sign On ( Company Credentials ) Active
Smartsheet Login Active
Active
API Access Tokens Active
REST API Active
Webhooks Active
Active
Asset Upload Active
Asset Upload - SFTP Active
Brandguide Active
Core Application Active
Insights Active
Integrations Active
SmartCDN Active
Smartsheet Brandfolder Integration Active
Active
Attachments Active
Document Builder Active
Document Proofing Active
File Library Active
Active
Community Active
Customer Support Portal Active
Help Center Active
In-App Chat Active
Marketplace and Solutions Center Active
Smartsheet University Active
Smartsheet Website Active
Active
Conversations Active
Email Notifications Active
In App Notifications Active
Messaging App Notifications Active
Active
Resource Management Active
Smartsheet Resource Views Active
Active
Sign in via Apple ID Active
Sign in via Google Active
Sign in via Microsoft Azure AD Active
Active
Bridge by Smartsheet Active
In App Workflows Active
Sharing Active

Latest Smartsheet outages and incidents.

View the latest incidents for Smartsheet and check for official updates:

Updates:

  • Time: Nov. 16, 2024, 3:12 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2024, 1:12 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring to ensure stability of the service.
  • Time: Nov. 16, 2024, 12:03 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 15, 2024, 11:05 p.m.
    Status: Investigating
    Update: We're continuing to investigate this issue. We will continue to provide frequent updates as we work towards resolution.
  • Time: Nov. 15, 2024, 10:05 p.m.
    Status: Investigating
    Update: We are investigating reports that Data Shuttle fails to run automatically when Run on Attachment is the trigger. Impacted Users can still run the Data Shuttle workflow manually. We will continue to provide frequent updates as we work towards resolution.

Updates:

  • Time: Nov. 7, 2024, 5:24 p.m.
    Status: Postmortem
    Update: On 11/4/24 at 11 AM PST, following a deployment, the Smartsheet Control Center application began experiencing general app slowness. This was identified on 11/5/24 and full performance restored by 12:15 PM PST. We are investigating the root cause and will take steps to prevent future occurrences.
  • Time: Nov. 5, 2024, 8:22 p.m.
    Status: Resolved
    Update: A fix has been implemented and we are monitoring to ensure the continued stability of this feature
  • Time: Nov. 5, 2024, 8:14 p.m.
    Status: Investigating
    Update: We are currently investigating some user reports of slow load times of the control center UI.

Updates:

  • Time: Nov. 5, 2024, 1:10 a.m.
    Status: Resolved
    Update: Between 4:14 PM and 4:18 PM PST, users may have experienced degraded access to Smartsheet, including issues with loading the app and data. This was due to a maintenance update that unintentionally impacted production traffic. The maintenance completed with no further impact.

Updates:

  • Time: Nov. 4, 2024, 11:18 p.m.
    Status: Resolved
    Update: Control Center experienced a provisioning issue from 11/1 at 1:47 PM PST to 11/4 at 9:15 AM PST. During this time any sheet references within a newly provisioned project may not have properly relinked from the blueprint source template item to the appropriate project item. Reprovisioning the affected project(s) will address the issue.

Updates:

  • Time: Nov. 5, 2024, 9:42 p.m.
    Status: Postmortem
    Update: Our workflow processing system experienced delays of up to 38 minutes on Monday, October 28th between 6:45am PT and 10:05am PT due to increased database load. Our team has resolved the issue and implemented safeguards to prevent future occurrences. All workflows were processed successfully and systems are now operating normally.
  • Time: Oct. 28, 2024, 7:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 28, 2024, 5:17 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring the results.
  • Time: Oct. 28, 2024, 4:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 28, 2024, 4:23 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 28, 2024, 3:53 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 28, 2024, 3:30 p.m.
    Status: Identified
    Update: We have identified an issue causing automated workflows to be delayed and are taking action to resolve. We will continue to provide frequent updates as we work towards resolution.

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Frequently Asked Questions - Smartsheet

Is there a Smartsheet outage?
The current status of Smartsheet is: Systems Active
Where can I find the official status page of Smartsheet?
The official status page for Smartsheet is here
How can I get notified if Smartsheet is down or experiencing an outage?
To get notified of any status changes to Smartsheet, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Smartsheet every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Smartsheet do?
Smartsheet is a platform that helps teams manage projects, automate processes, and scale programs. It keeps teams connected and maintains visibility.

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