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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: 9 seconds ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: Feb. 5, 2022, 1:26 a.m.
    Status: Resolved
    Update: Between the times of 12:50AM UTC and 1:10AM UTC, some users in the Asia Pacific region may have experienced delays or failures loading certain parts of the app, controlling devices, and automation executions. These issues have been resolved. Please contact us via support.smartthings.com if you have any questions.

Updates:

  • Time: Feb. 4, 2022, 6:17 p.m.
    Status: Resolved
    Update: The issues with loading the app, device control, and automation execution have been resolved. Please contact us via support.smartthings.com if you have any questions.
  • Time: Feb. 4, 2022, 5:29 p.m.
    Status: Identified
    Update: Some users in the Asia Pacific regions may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are taking corrective action and will provide updates as available.
  • Time: Feb. 4, 2022, 5:24 p.m.
    Status: Investigating
    Update: We are investigating a potential service disruption in the Asia Pacific region. We're looking into it and will post additional details as they become available.

Updates:

  • Time: Jan. 24, 2022, 9 p.m.
    Status: Resolved
    Update: The aforementioned issues with the Developer Workspace have been resolved. Please contact us via support.smartthings.com if you have any questions.
  • Time: Jan. 24, 2022, 6:46 p.m.
    Status: Identified
    Update: The aforementioned issues with the Developer Workspace have been identified. We are still working to resolve the issue and will provide updates as available.
  • Time: Jan. 24, 2022, 4:28 p.m.
    Status: Investigating
    Update: Developer users globally may be experiencing issues interacting with the Developer Workspace and other cloud-based tools. We are investigating and will provide updates as available.

Updates:

  • Time: Dec. 22, 2021, 5:34 p.m.
    Status: Resolved
    Update: The issues with our cloud service provider have been resolved and full functionality has been restored. Please contact us via support.smartthings.com if you have any questions.
  • Time: Dec. 22, 2021, 2:28 p.m.
    Status: Monitoring
    Update: Starting at 12:05 PM UTC, some users in North America may have started experiencing issues with device control and automation execution as well as certain parts of the app not loading as expected. Our cloud services provider was experiencing degraded performance and is seeing improved performance at this time. We are continuing to monitor to ensure full functionality is restored and will provide updates as available.

Updates:

  • Time: Dec. 13, 2021, 4:37 a.m.
    Status: Resolved
    Update: Between the times of 5:00PM UTC on Saturday, December 11th and 4:07AM UTC Monday, December 13th, some users in the Asia Pacific region may have experienced issues when trying to onboard appliances to the SmartThings app. These issues have been resolved. Please contact us via support.smartthings.com if you have any questions.
  • Time: Dec. 13, 2021, 3:18 a.m.
    Status: Investigating
    Update: Something is not quite right. We're looking into it and will post additional details as they become available.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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