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Is there an Sonar outage?

Sonar status: Systems Active

Last checked: 17 minutes ago

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Sonar outages and incidents

Outage and incident data over the last 30 days for Sonar.

There have been 0 outages or incidents for Sonar in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sonar

Outlogger tracks the status of these components for Xero:

API Active
Campaigns Active
Data Imports Active
Documentation Active
Inbound Messaging - Local Active
Inbound Messaging - Toll-Free Active
Outbound Messaging - Local Active
Outbound Messaging - Toll-Free Active
Sonar URL Shortening Service Active
User Interface Active
Webhook Active
Component Status
API Active
Campaigns Active
Data Imports Active
Documentation Active
Inbound Messaging - Local Active
Inbound Messaging - Toll-Free Active
Outbound Messaging - Local Active
Outbound Messaging - Toll-Free Active
Sonar URL Shortening Service Active
User Interface Active
Webhook Active

Latest Sonar outages and incidents.

View the latest incidents for Sonar and check for official updates:

Updates:

  • Time: May 23, 2023, 9:45 p.m.
    Status: Resolved
    Update: We noticed a complete app failure from 8:37 AM until 8:50 AM Pacific. We made some quick updates to return the application online at 8:50 AM. We have monitored the fix throughout the day and things are stable.

Updates:

  • Time: March 15, 2023, 8:53 p.m.
    Status: Resolved
    Update: This issue seems to be resolved
  • Time: March 14, 2023, 8:46 p.m.
    Status: Monitoring
    Update: Our downstream providers are having an issue processing messages across their platforms. We are working with them to understand the problem and bring things back online.

Updates:

  • Time: Dec. 9, 2022, 5:21 a.m.
    Status: Resolved
    Update: Everything looks to be resolved.
  • Time: Dec. 9, 2022, 2:37 a.m.
    Status: Monitoring
    Update: Heroku has updated the issue, saying they have a fix implemented. We are going to continue to monitor.
  • Time: Dec. 9, 2022, 2:20 a.m.
    Status: Monitoring
    Update: Still monitoring Heroku's status of this issue and awaiting a fix from them.
  • Time: Dec. 9, 2022, 12:42 a.m.
    Status: Monitoring
    Update: Heroku our Cloud Server provider is currently experiencing some issues with their services which can cause failure within Sonar. We are monitoring their incident for updates https://status.heroku.com/incidents/2479

Updates:

  • Time: Dec. 7, 2022, 10:35 p.m.
    Status: Resolved
    Update: This incident has been resolved. Processing queue times have returned to acceptable levels.
  • Time: Dec. 7, 2022, 7:10 p.m.
    Status: Monitoring
    Update: We are still monitoring some additional enhancements to searching withing the system.
  • Time: Dec. 7, 2022, 4:35 p.m.
    Status: Monitoring
    Update: A fix has been deployed, which we believe has resolved the latency. We are going to monitor the fix at this time.
  • Time: Dec. 7, 2022, 3:50 p.m.
    Status: Investigating
    Update: We are experiencing intermittent processing delays with Sonar and are currently investigating the issue. Issue start time: 6 Dec 2022 22:54 PST

Updates:

  • Time: Aug. 24, 2022, 3:06 p.m.
    Status: Resolved
    Update: Our upstream vendor has resolved this incident. All Sonar services are working as expected.
  • Time: Aug. 24, 2022, 2:10 a.m.
    Status: Monitoring
    Update: Our upstream vendor has applied a fix which has restored access to the Sonar platform. We are continuing to monitor for any further issues.
  • Time: Aug. 24, 2022, 12:20 a.m.
    Status: Investigating
    Update: Our hosting provider is experiencing a DNS failure that is affecting the Sonar platform. This issue is causing intermittent slow load time or pages failing to load.

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Frequently Asked Questions - Sonar

Is there a Sonar outage?
The current status of Sonar is: Systems Active
Where can I find the official status page of Sonar?
The official status page for Sonar is here
How can I get notified if Sonar is down or experiencing an outage?
To get notified of any status changes to Sonar, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sonar every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sonar do?
Facilitating sales teams in connecting with customers through various channels to increase sales. Customizable platform fosters personalized relationships at scale.

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