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Is there an Sortly outage?

Sortly status: Systems Active

Last checked: 9 minutes ago

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Sortly outages and incidents

Outage and incident data over the last 30 days for Sortly.

There have been 0 outages or incidents for Sortly in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sortly

Outlogger tracks the status of these components for Xero:

Image Processing Active
Item Export Active
Item Import Active
Sortly Platform API Active
Component Status
Image Processing Active
Item Export Active
Item Import Active
Sortly Platform API Active

Latest Sortly outages and incidents.

View the latest incidents for Sortly and check for official updates:

Updates:

  • Time: Jan. 29, 2023, 3:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 28, 2023, 7:15 p.m.
    Status: Investigating
    Update: The issue seems to be resolved. Please let us know if you run into any anomalies in the product.
  • Time: Jan. 28, 2023, 6:13 p.m.
    Status: Investigating
    Update: We are currently experiencing an unscheduled downtime; we should be back up and running shortly.

Updates:

  • Time: Jan. 29, 2023, 3:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 28, 2023, 7:15 p.m.
    Status: Investigating
    Update: The issue seems to be resolved. Please let us know if you run into any anomalies in the product.
  • Time: Jan. 28, 2023, 6:13 p.m.
    Status: Investigating
    Update: We are currently experiencing an unscheduled downtime; we should be back up and running shortly.

Updates:

  • Time: June 20, 2021, 2:20 p.m.
    Status: Resolved
    Update: This incident has been resolved. We will continue to monitor to ensure the system remains stable. Time windows of the disruptions were: 13:19 UTC / 9:19am ET / 6:19am PT until 13:19 UTC / 9:27am ET / 6:27am PT and again at 13:41 UTC / 9:41am ET / 6:41am PT until 13:46 UTC / 9:46am ET / 6:46am PT
  • Time: June 20, 2021, 2:03 p.m.
    Status: Monitoring
    Update: At this time service has been restored and has returned to normal response times over the last 10 minutes. We are continuing to work with our infrastructure provider to identify the underlying network problem that caused the outage. We will continue to monitor the performance of the system and provide further updates as needed.
  • Time: June 20, 2021, 1:50 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the infrastructure that serves search results and item catalog pages. We have escalated the issue with our cloud service provider and are working to mitigate the problem. Customers may experience API errors when using the desktop web application to view their inventory.

Updates:

  • Time: June 20, 2021, 2:20 p.m.
    Status: Resolved
    Update: This incident has been resolved. We will continue to monitor to ensure the system remains stable. Time windows of the disruptions were: 13:19 UTC / 9:19am ET / 6:19am PT until 13:19 UTC / 9:27am ET / 6:27am PT and again at 13:41 UTC / 9:41am ET / 6:41am PT until 13:46 UTC / 9:46am ET / 6:46am PT
  • Time: June 20, 2021, 2:03 p.m.
    Status: Monitoring
    Update: At this time service has been restored and has returned to normal response times over the last 10 minutes. We are continuing to work with our infrastructure provider to identify the underlying network problem that caused the outage. We will continue to monitor the performance of the system and provide further updates as needed.
  • Time: June 20, 2021, 1:50 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the infrastructure that serves search results and item catalog pages. We have escalated the issue with our cloud service provider and are working to mitigate the problem. Customers may experience API errors when using the desktop web application to view their inventory.

Updates:

  • Time: May 9, 2021, 6:30 p.m.
    Status: Resolved
    Update: This issue has been released.
  • Time: May 9, 2021, 5:47 p.m.
    Status: Identified
    Update: While PDF Label generation is working as expected we're seeing issues with PDF Exports continuing. We have identified the issue and are working to mitigate it.
  • Time: May 9, 2021, 5:31 p.m.
    Status: Investigating
    Update: We continue to see issues with PDF generation and are investigating
  • Time: May 9, 2021, 5:02 p.m.
    Status: Monitoring
    Update: We have addressed the issue in the QR/Barcode Label PDF generation system and will continue to monitor for further problems.
  • Time: May 9, 2021, 4:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with QR/Barcode Label PDF generation. Customers may experience errors when attempting to download labels.

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Frequently Asked Questions - Sortly

Is there a Sortly outage?
The current status of Sortly is: Systems Active
Where can I find the official status page of Sortly?
The official status page for Sortly is here
How can I get notified if Sortly is down or experiencing an outage?
To get notified of any status changes to Sortly, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sortly every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sortly do?
Sortly is a comprehensive inventory software that aids businesses in saving time and money. A 14-day free trial is available.

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