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Is there an Sparkcentral outage?

Sparkcentral status: Systems Active

Last checked: 7 minutes ago

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Sparkcentral outages and incidents

Outage and incident data over the last 30 days for Sparkcentral.

There have been 0 outages or incidents for Sparkcentral in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sparkcentral

Outlogger tracks the status of these components for Xero:

Agent Desktop Active
Mobile Application Active
Realtime Data API Active
Sparkcentral Active
Web Application Active
Facebook Active
Instagram Active
SMS Active
Sparkcentral Messenger Web and Mobile Active
Twitter Active
Twitter Search Queries Active
WhatsApp Active
Component Status
Agent Desktop Active
Mobile Application Active
Realtime Data API Active
Sparkcentral Active
Web Application Active
Active
Facebook Active
Instagram Active
SMS Active
Sparkcentral Messenger Web and Mobile Active
Twitter Active
Twitter Search Queries Active
WhatsApp Active

Latest Sparkcentral outages and incidents.

View the latest incidents for Sparkcentral and check for official updates:

Updates:

  • Time: Aug. 6, 2024, 1:37 p.m.
    Status: Resolved
    Update: We are pleased to inform you that the issues with Sparkcentral Admin Reporting have been fully resolved. All areas of the Sparkcentral Reporting are now functioning as expected. We appreciate your patience and understanding during this time. Thank you for your continued support.
  • Time: Aug. 6, 2024, 12:02 p.m.
    Status: Investigating
    Update: Hey there. We’re currently experiencing technical difficulties with Sparkcentral Admin Reporting. You may encounter issues viewing reports at this time. Our team is working to resolve this as quickly as possible. We apologize for any inconvenience caused.

Updates:

  • Time: June 18, 2024, 9:38 a.m.
    Status: Resolved
    Update: We can confirm that the issues with authenticating X/Twitter accounts to Sparkcentral have been resolved. Thank you for your patience.
  • Time: June 14, 2024, 10:34 p.m.
    Status: Monitoring
    Update: Hey there! We are experiencing issues with authenticating/re-authenticating X/Twitter accounts to Sparkcentral. As a result, you may encounter errors when attempting to add or reconnect X/Twitter accounts to Hootsuite. Currently connected accounts are unaffected. Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.

Updates:

  • Time: March 15, 2024, 5:54 a.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: March 15, 2024, 4:53 a.m.
    Status: Investigating
    Update: We are experiencing issues with sending direct messages through X/Twitter in Sparkcentral EU. Our team is currently investigating. Thank you in advance for your understanding.

Updates:

  • Time: Dec. 2, 2023, 9:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 2, 2023, 8:52 a.m.
    Status: Investigating
    Update: We are experiencing issues with Sparkcentral. You may see error messages when attempting to respond to Twitter content, specifically Public Tweets. Our team is currently investigating the situation, in order to fix this as quickly as possible.

Updates:

  • Time: Nov. 16, 2023, 8:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2023, 1:58 a.m.
    Status: Identified
    Update: Hi there, we are experiencing issues with Sparkcentral. You may see error messages when attempting to respond to Facebook content, specifically Private Message. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

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Frequently Asked Questions - Sparkcentral

Is there a Sparkcentral outage?
The current status of Sparkcentral is: Systems Active
Where can I find the official status page of Sparkcentral?
The official status page for Sparkcentral is here
How can I get notified if Sparkcentral is down or experiencing an outage?
To get notified of any status changes to Sparkcentral, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sparkcentral every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sparkcentral do?
Access top-tier customer service on social media through Sparkcentral. Easily view and manage all customer interactions in one tab. Demo available.

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