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Is there an SpotMe outage?

SpotMe status: Systems Active

Last checked: a minute ago

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SpotMe outages and incidents

Outage and incident data over the last 30 days for SpotMe.

There have been 0 outages or incidents for SpotMe in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotMe

Outlogger tracks the status of these components for Xero:

spotme.com Active
Android app Active
Backstage Active
iOS app Active
Web app Active
Australia Active
DS Active
EU (Germany) Active
Singapore Active
US Active
Streaming - Australia Active
Streaming - EU Active
Streaming - Singapore Active
Streaming - US Active
Component Status
spotme.com Active
Active
Android app Active
Backstage Active
iOS app Active
Web app Active
Active
Australia Active
DS Active
EU (Germany) Active
Singapore Active
US Active
Active
Streaming - Australia Active
Streaming - EU Active
Streaming - Singapore Active
Streaming - US Active

Latest SpotMe outages and incidents.

View the latest incidents for SpotMe and check for official updates:

Updates:

  • Time: Aug. 21, 2024, 9:17 a.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Aug. 21, 2024, 6:32 a.m.
    Status: Monitoring
    Update: A defective storage node in the infrastructure was identified and replaced. We remain available for any further assistance. Thank you for your patience.
  • Time: Aug. 21, 2024, 6:16 a.m.
    Status: Identified
    Update: We have identified the cause of the issue with EU workspaces. Our team is now working on a full fix. Thank you for your patience.
  • Time: Aug. 21, 2024, 5:55 a.m.
    Status: Investigating
    Update: EU workspaces are currently unavailable on Backstage and mobile and web apps for participant users. Our team is actively investigating the issue. Thank you for your patience.

Updates:

  • Time: May 29, 2024, 4:59 p.m.
    Status: Resolved
    Update: The issues with our Backstage Chat Support have been resolved, and the service is now back to normal. Thank you for your patience.
  • Time: May 29, 2024, 4:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 29, 2024, 4:20 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with our Backstage Chat Support. Users may encounter slowness and errors while using this feature. The issue has been identified as originating from our third-party provider. In the meantime, you can contact Support via email at [email protected] or by phone at +1 202 8384881. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.

Updates:

  • Time: Dec. 7, 2023, 9:58 p.m.
    Status: Resolved
    Update: Situation has now gone back to normal, the teams have identified the root cause and have applied adequate measures. Although the issue is resolved, if you encounter any issues regarding email delivery, please contact SpotMe support.
  • Time: Dec. 7, 2023, 8:18 p.m.
    Status: Investigating
    Update: We are currently experiencing difficulties with email delivery. Our team is actively investigating the root cause of the problem. Outgoing emails may be delayed or fail to send.
  • Time: Dec. 7, 2023, 8:18 p.m.
    Status: Investigating
    Update: We are currently experiencing difficulties with email delivery. Our team is actively investigating the root cause of the problem. Outgoing emails may be delayed or fail to send.

Updates:

  • Time: March 16, 2023, 10:09 p.m.
    Status: Resolved
    Update: The delays in email sending caused by our third-party provider have been fully resolved. We apologize for any inconvenience this may have caused and appreciate your patience.
  • Time: March 16, 2023, 10:09 p.m.
    Status: Resolved
    Update: The delays in email sending caused by our third-party provider have been fully resolved. We apologize for any inconvenience this may have caused and appreciate your patience.
  • Time: March 16, 2023, 9:54 p.m.
    Status: Monitoring
    Update: Email sending delays caused by our third-party provider have been mostly resolved. We’re closely monitoring the situation to ensure everything stays stable. Thank you for your understanding.
  • Time: March 16, 2023, 9:54 p.m.
    Status: Monitoring
    Update: Email sending delays caused by our third-party provider have been mostly resolved. We’re closely monitoring the situation to ensure everything stays stable. Thank you for your understanding.
  • Time: March 16, 2023, 9:31 p.m.
    Status: Investigating
    Update: We are currently experiencing delays in email sending due to an issue with our third-party provider. Our team is actively working with the provider to resolve the issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. We will continue to update our status page with more information as it becomes available.
  • Time: March 16, 2023, 9:31 p.m.
    Status: Investigating
    Update: We are currently experiencing delays in email sending due to an issue with our third-party provider. Our team is actively working with the provider to resolve the issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. We will continue to update our status page with more information as it becomes available.

Updates:

  • Time: March 6, 2023, 8 p.m.
    Status: Resolved
    Update: The email delivery issue has been resolved and emails sent from the SpotMe Platform are now delivered normally.
  • Time: March 6, 2023, 4:47 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with our email system related to our third-party provider. Our team is actively investigating the issue. During this time, you may experience delays in receiving emails from the SpotMe Platform. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. We will continue to update our status page with more information as it becomes available.

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Frequently Asked Questions - SpotMe

Is there a SpotMe outage?
The current status of SpotMe is: Systems Active
Where can I find the official status page of SpotMe?
The official status page for SpotMe is here
How can I get notified if SpotMe is down or experiencing an outage?
To get notified of any status changes to SpotMe, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotMe every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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