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Is there an SpyCloud outage?

SpyCloud status: Systems Active

Last checked: 8 minutes ago

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SpyCloud outages and incidents

Outage and incident data over the last 30 days for SpyCloud.

There have been 0 outages or incidents for SpyCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpyCloud

Outlogger tracks the status of these components for Xero:

Enterprise API Active
Identity Risk Engine API Active
Investigations API Active
NIST API Active
Prospecting API Active
Service Provider API Active
Session Identity Protection API Active
Customer Portal Active
Cybercrime Analytics Portal Active
spycloud.com Active
Component Status
Active
Enterprise API Active
Identity Risk Engine API Active
Investigations API Active
NIST API Active
Prospecting API Active
Service Provider API Active
Session Identity Protection API Active
Active
Customer Portal Active
Cybercrime Analytics Portal Active
spycloud.com Active

Latest SpyCloud outages and incidents.

View the latest incidents for SpyCloud and check for official updates:

Updates:

  • Time: Nov. 6, 2023, 6:02 p.m.
    Status: Resolved
    Update: Access to the SpyCloud Portal has been restored. Please open a support ticket through the Portal if you see further issues.
  • Time: Nov. 6, 2023, 5:47 p.m.
    Status: Investigating
    Update: We are currently observing some intermittent issues with accessing portal.spycloud.com. We are investigating the cause of these issues and will provide more details as we learn them.

Updates:

  • Time: Oct. 4, 2023, 1:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 4, 2023, 12:51 a.m.
    Status: Monitoring
    Update: We are monitoring a potential service degradation at AWS that may cause intermittent impact to the availability of our APIs

Updates:

  • Time: Oct. 4, 2023, 1:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 4, 2023, 12:51 a.m.
    Status: Monitoring
    Update: We are monitoring a potential service degradation at AWS that may cause intermittent impact to the availability of our APIs

Updates:

  • Time: Sept. 18, 2023, 8:43 p.m.
    Status: Resolved
    Update: All API services are operating normally and we have not observed an access error on SpyCloud APIs since 2:15pm Central.
  • Time: Sept. 18, 2023, 7:24 p.m.
    Status: Monitoring
    Update: API access error rates have decreased to normal levels after AWS implemented a mitigation in the hosting environment. We continue to monitor performance.
  • Time: Sept. 18, 2023, 6:50 p.m.
    Status: Investigating
    Update: AWS is currently experiencing an issue which may affect the responsiveness of certain API endpoints. We are currently working with AWS support to identify and resolve those issues.

Updates:

  • Time: Sept. 18, 2023, 8:43 p.m.
    Status: Resolved
    Update: All API services are operating normally and we have not observed an access error on SpyCloud APIs since 2:15pm Central.
  • Time: Sept. 18, 2023, 7:24 p.m.
    Status: Monitoring
    Update: API access error rates have decreased to normal levels after AWS implemented a mitigation in the hosting environment. We continue to monitor performance.
  • Time: Sept. 18, 2023, 6:50 p.m.
    Status: Investigating
    Update: AWS is currently experiencing an issue which may affect the responsiveness of certain API endpoints. We are currently working with AWS support to identify and resolve those issues.

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Frequently Asked Questions - SpyCloud

Is there a SpyCloud outage?
The current status of SpyCloud is: Systems Active
Where can I find the official status page of SpyCloud?
The official status page for SpyCloud is here
How can I get notified if SpyCloud is down or experiencing an outage?
To get notified of any status changes to SpyCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpyCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpyCloud do?
SpyCloud's Cybercrime Analytics defends businesses against cyber threats, secures employee and consumer identities, and supports investigations.

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