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Is there an SpyCloud outage?

SpyCloud status: Systems Active

Last checked: 8 minutes ago

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SpyCloud outages and incidents

Outage and incident data over the last 30 days for SpyCloud.

There have been 0 outages or incidents for SpyCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpyCloud

Outlogger tracks the status of these components for Xero:

Enterprise API Active
Identity Risk Engine API Active
Investigations API Active
NIST API Active
Prospecting API Active
Service Provider API Active
Session Identity Protection API Active
Customer Portal Active
Cybercrime Analytics Portal Active
spycloud.com Active
Component Status
Active
Enterprise API Active
Identity Risk Engine API Active
Investigations API Active
NIST API Active
Prospecting API Active
Service Provider API Active
Session Identity Protection API Active
Active
Customer Portal Active
Cybercrime Analytics Portal Active
spycloud.com Active

Latest SpyCloud outages and incidents.

View the latest incidents for SpyCloud and check for official updates:

Updates:

  • Time: March 24, 2023, 10:49 p.m.
    Status: Resolved
    Update: On Thursday, March 23, 2023, from approximately 6 PM to 6:30 PM and 8:50 PM to 9:20 PM CDT, we experienced increased error rates with some of the APIs. We took immediate steps to restore API operation and have taken further steps to mitigate future issues. We do not expect any further interruptions to service.

Updates:

  • Time: July 27, 2022, 8:25 p.m.
    Status: Resolved
    Update: The issue has been resolved by AWS.
  • Time: July 27, 2022, 7:28 p.m.
    Status: Investigating
    Update: We are experiencing an increase in errors across our APIs due to an ongoing issue with AWS.

Updates:

  • Time: July 27, 2022, 8:25 p.m.
    Status: Resolved
    Update: The issue has been resolved by AWS.
  • Time: July 27, 2022, 7:28 p.m.
    Status: Investigating
    Update: We are experiencing an increase in errors across our APIs due to an ongoing issue with AWS.

Updates:

  • Time: Dec. 21, 2021, 7:24 p.m.
    Status: Resolved
    Update: As you may have heard in the news, a critical vulnerability referred to as 'Log4Shell' or CVE-2021-44228 was recently discovered. We're reaching out to inform you that SpyCloud does not use Log4j in any of its products and is not affected by this vulnerability. In addition, we are monitoring the impact to our vendors in order to mitigate any risks which could result from partnerships with those vendors. To date, we have not received any confirmation of adverse impact to our vendors as a result of this vulnerability and we will continue to monitor for new developments on the matter.
  • Time: Dec. 21, 2021, 7:24 p.m.
    Status: Resolved
    Update: As you may have heard in the news, a critical vulnerability referred to as 'Log4Shell' or CVE-2021-44228 was recently discovered. We're reaching out to inform you that SpyCloud does not use Log4j in any of its products and is not affected by this vulnerability. In addition, we are monitoring the impact to our vendors in order to mitigate any risks which could result from partnerships with those vendors. To date, we have not received any confirmation of adverse impact to our vendors as a result of this vulnerability and we will continue to monitor for new developments on the matter.

Updates:

  • Time: Dec. 8, 2021, 12:43 a.m.
    Status: Resolved
    Update: Error rates have gone down to acceptable levels and we believe the incident has been resolved.
  • Time: Dec. 7, 2021, 10:24 p.m.
    Status: Monitoring
    Update: The issues today have been caused by widespread outages across various AWS services in the US-EAST-1 region. We were impacted across multiple backend services which caused high error rates that affected every type of call. AWS has been working to resolve the issue and our last update indicated that a solution had been applied. We are still seeing a few errors but, for the most part, our API performance is back to normal. We will continue monitoring the situation and will provide another update once the incident has been resolved.
  • Time: Dec. 7, 2021, 4:25 p.m.
    Status: Investigating
    Update: DATE: 12/07/2020 TIME: 9:30AM CST TITLE: Elevated error rates across all services CONTACT: [email protected] We are experiencing elevated error rates across all services. We believe this is due to issues with our upstream providers and we are investigating a solution. An update will be provided as soon as more information is available.

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Frequently Asked Questions - SpyCloud

Is there a SpyCloud outage?
The current status of SpyCloud is: Systems Active
Where can I find the official status page of SpyCloud?
The official status page for SpyCloud is here
How can I get notified if SpyCloud is down or experiencing an outage?
To get notified of any status changes to SpyCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpyCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpyCloud do?
SpyCloud's Cybercrime Analytics defends businesses against cyber threats, secures employee and consumer identities, and supports investigations.

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