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Is there an SpyCloud outage?

SpyCloud status: Systems Active

Last checked: 5 minutes ago

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SpyCloud outages and incidents

Outage and incident data over the last 30 days for SpyCloud.

There have been 0 outages or incidents for SpyCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpyCloud

Outlogger tracks the status of these components for Xero:

Enterprise API Active
Identity Risk Engine API Active
Investigations API Active
NIST API Active
Prospecting API Active
Service Provider API Active
Session Identity Protection API Active
Customer Portal Active
Cybercrime Analytics Portal Active
spycloud.com Active
Component Status
Active
Enterprise API Active
Identity Risk Engine API Active
Investigations API Active
NIST API Active
Prospecting API Active
Service Provider API Active
Session Identity Protection API Active
Active
Customer Portal Active
Cybercrime Analytics Portal Active
spycloud.com Active

Latest SpyCloud outages and incidents.

View the latest incidents for SpyCloud and check for official updates:

Updates:

  • Time: Oct. 26, 2020, 10:53 p.m.
    Status: Resolved
    Update: DATE: 10/26/2020 TIME: 5:38pm to 5:43pm CST TITLE: Message regarding recent outage alert for SPv2 API CONTACT: [email protected] The alert for the SP API today was a false alarm. There was a failure in our monitoring systems authentication layer which caused a false positive. We are reviewing our monitoring system to see if we can prevent this issue from appearing again the future.

Updates:

  • Time: Oct. 26, 2020, 10:53 p.m.
    Status: Resolved
    Update: DATE: 10/26/2020 TIME: 5:38pm to 5:43pm CST TITLE: Message regarding recent outage alert for SPv2 API CONTACT: [email protected] The alert for the SP API today was a false alarm. There was a failure in our monitoring systems authentication layer which caused a false positive. We are reviewing our monitoring system to see if we can prevent this issue from appearing again the future.

Updates:

  • Time: Sept. 25, 2020, 7:26 p.m.
    Status: Resolved
    Update: Yesterday we had a very brief service issue with the NIST API which lasted under a minute. However our status page failed to register the resolution of the problem as was stuck indicating an outage. That false indication occurred for 24 hours after 14:30PM CST 9/24/2020. The status check has been reset so the status page now accurately reflects the state of our services.
  • Time: Sept. 25, 2020, 7:26 p.m.
    Status: Resolved
    Update: Yesterday we had a very brief service issue with the NIST API which lasted under a minute. However our status page failed to register the resolution of the problem as was stuck indicating an outage. That false indication occurred for 24 hours after 14:30PM CST 9/24/2020. The status check has been reset so the status page now accurately reflects the state of our services.

Updates:

  • Time: June 1, 2020, 10:54 p.m.
    Status: Resolved
    Update: Today we had an incident with our status page that cause the NIST API status to report as DOWN when in fact it was up. The problem was caused by an order of execution problem in our alert systems. The incident has been resolved. The actual downtime was 1 minute.

Updates:

  • Time: June 1, 2020, 10:54 p.m.
    Status: Resolved
    Update: Today we had an incident with our status page that cause the NIST API status to report as DOWN when in fact it was up. The problem was caused by an order of execution problem in our alert systems. The incident has been resolved. The actual downtime was 1 minute.

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Frequently Asked Questions - SpyCloud

Is there a SpyCloud outage?
The current status of SpyCloud is: Systems Active
Where can I find the official status page of SpyCloud?
The official status page for SpyCloud is here
How can I get notified if SpyCloud is down or experiencing an outage?
To get notified of any status changes to SpyCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpyCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpyCloud do?
SpyCloud's Cybercrime Analytics defends businesses against cyber threats, secures employee and consumer identities, and supports investigations.