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Is there an Superhuman outage?

Superhuman status: Systems Active

Last checked: 12 minutes ago

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Superhuman outages and incidents

Outage and incident data over the last 30 days for Superhuman.

There have been 3 outages or incidents for Superhuman in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Superhuman

Outlogger tracks the status of these components for Xero:

Email sending Active
Google Apps Gmail Active
HubSpot APIs Active
Salesforce Active
Superhuman Active
Component Status
Email sending Active
Google Apps Gmail Active
HubSpot APIs Active
Salesforce Active
Superhuman Active

Latest Superhuman outages and incidents.

View the latest incidents for Superhuman and check for official updates:

Updates:

  • Time: Oct. 2, 2024, 3:07 p.m.
    Status: Resolved
    Update: Salesforce solved the incident. https://status.salesforce.com/incidents/13231
  • Time: Oct. 1, 2024, 4:07 p.m.
    Status: Monitoring
    Update: The second phase of the emergency release rollout is in progress.

Updates:

  • Time: Oct. 1, 2024, 4:15 p.m.
    Status: Resolved
    Update: Once our provider put in the fix, our semantic search and summary features returned to normal operation. All AI features are now fully operational.
  • Time: Oct. 1, 2024, 3:26 p.m.
    Status: Identified
    Update: The issue has been identified - one of our providers had an outage and is implementing a fix now. We will continue to monitor and communicate updates through this channel.
  • Time: Oct. 1, 2024, 2:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue we're having with our AI services. Please follow here for further information as we learn more.

Updates:

  • Time: Sept. 25, 2024, 8:11 p.m.
    Status: Resolved
    Update: HubSpot has resolved the outage. Superhuman users are no longer facing errors and the HS integration should be stable now.
  • Time: Sept. 25, 2024, 5:03 p.m.
    Status: Monitoring
    Update: HubSpot is currently having a major outage. Superhuman users will not be able to - Access HS Social profile contact/company/deal info - Change HS contact/company/deal info - Connect/Disconnect from HS

Updates:

  • Time: Sept. 13, 2024, 4:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2024, 4:14 p.m.
    Status: Monitoring
    Update: The volume of errors sending and receiving emails for Gmail users is reducing and we're continuing to monitor the situation.
  • Time: Sept. 13, 2024, 4:02 p.m.
    Status: Investigating
    Update: A Gmail/G Suite outage is currently affecting some Superhuman customers. The outage is affecting sending emails and emails sent to gmail accounts.

Updates:

  • Time: Sept. 11, 2024, 12:56 p.m.
    Status: Resolved
    Update: Ask AI: Email indexing is working as expected. This incident has been resolved.
  • Time: Sept. 11, 2024, 5:32 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 11, 2024, 3:23 a.m.
    Status: Investigating
    Update: Ask AI: Email indexing temporarily delayed. Ask AI itself remains functional, but newly received emails may experience delayed indexing. We're monitoring the situation and will update as indexing resumes.

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Frequently Asked Questions - Superhuman

Is there a Superhuman outage?
The current status of Superhuman is: Systems Active
Where can I find the official status page of Superhuman?
The official status page for Superhuman is here
How can I get notified if Superhuman is down or experiencing an outage?
To get notified of any status changes to Superhuman, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Superhuman every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Superhuman do?
A speedy email service that is enjoyable and hassle-free, saving you four hours of time each week.