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Is there an Switcher outage?

Switcher status: Systems Active

Last checked: 3 minutes ago

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Switcher outages and incidents

Outage and incident data over the last 30 days for Switcher.

There have been 0 outages or incidents for Switcher in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Switcher

Outlogger tracks the status of these components for Xero:

RecoStudio Multicam App Active
Switcher Go App Active
Switcher Studio App Active
Switcher API Active
Switcher Dashboard Active
Switcher Player Active
Cloudflare Stream Active
Facebook Live Integration Active
SpeedOf.Me (Speed Test) Active
Twilio Group Rooms Active
Twilio Network Traversal Service Active
Twilio Peer-to-Peer Rooms Active
YouTube Live Integration Active
Switcher Help Center Active
Switcher Website Active
Component Status
Active
RecoStudio Multicam App Active
Switcher Go App Active
Switcher Studio App Active
Active
Switcher API Active
Switcher Dashboard Active
Switcher Player Active
Active
Cloudflare Stream Active
Facebook Live Integration Active
SpeedOf.Me (Speed Test) Active
Twilio Group Rooms Active
Twilio Network Traversal Service Active
Twilio Peer-to-Peer Rooms Active
YouTube Live Integration Active
Active
Switcher Help Center Active
Switcher Website Active

Latest Switcher outages and incidents.

View the latest incidents for Switcher and check for official updates:

Updates:

  • Time: April 28, 2024, 8:28 p.m.
    Status: Resolved
    Update: The Switcher team has received increased reports of users who were unable to livestream with the Switcher app. The majority of these reports were attempted livestreams to Facebook. The peak time for issues occurred at 11:00 AM EST on 04/28/2024. Our engineers are investigating the issue and will provide any findings as they are made available.

Updates:

  • Time: March 3, 2024, 3:07 p.m.
    Status: Resolved
    Update: This issue has been resolved with the release of Switcher 10.2.1.
  • Time: March 1, 2024, 7:05 p.m.
    Status: Identified
    Update: An issue has been identified in Switcher app version 10.2 that prevents switching between video assets in the Sources panel. Current workarounds for this app version are to disable audio on any video assets (long hold on the video asset, tap edit properties, toggle off Enable Audio, tap Done) or to switch to a live source or photo asset between videos. The development team is aware of the issue and is in the process of rolling out a fix.

Updates:

  • Time: Nov. 20, 2023, 1:52 p.m.
    Status: Resolved
    Update: The incident is now fully resolved, and we have been able to assist those affected. Thank you for your patience.
  • Time: Nov. 20, 2023, 3:22 a.m.
    Status: Monitoring
    Update: The issue has been resolved, it affected a small percent of users and we are monitoring.
  • Time: Nov. 20, 2023, 2:08 a.m.
    Status: Investigating
    Update: We are currently investigating an issue limiting access to the application for One-week Studio pass users. While we are resolving the issue, any affected users should contact [email protected] for assistance. Our team are working to fully restore functionality as quickly as possible.

Updates:

  • Time: Nov. 4, 2023, 12:36 p.m.
    Status: Resolved
    Update: All services have been restored to operational status. We will continue to monitor system stability closely.
  • Time: Nov. 3, 2023, 4:39 p.m.
    Status: Monitoring
    Update: Critical services have been restored, but are reported to be operating at degraded performance. We are continuing to actively monitor the situation.
  • Time: Nov. 3, 2023, 1:04 p.m.
    Status: Monitoring
    Update: We are still experiencing outages and are continuing to monitor this issue.
  • Time: Nov. 3, 2023, 2:29 a.m.
    Status: Monitoring
    Update: We are still experiencing outages and are continuing to monitor this issue.
  • Time: Nov. 2, 2023, 10:36 p.m.
    Status: Monitoring
    Update: We are still experiencing outages and are continuing to monitor this issue.
  • Time: Nov. 2, 2023, 8:29 p.m.
    Status: Monitoring
    Update: We are seeing gradual improvements and are monitoring the restoration of full functionality.
  • Time: Nov. 2, 2023, 6:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this issue.
  • Time: Nov. 2, 2023, 5:17 p.m.
    Status: Monitoring
    Update: Power to our provider's data center has been partially restored. They are currently working to restore affected services and bring the data center back online.
  • Time: Nov. 2, 2023, 4:14 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this issue.
  • Time: Nov. 2, 2023, 3:30 p.m.
    Status: Monitoring
    Update: Our underlying provider is still assessing a loss of power impacting data centres while simultaneously failing over services. They are working to resolve this problem. We will keep providing regular updates until the issue is resolved.
  • Time: Nov. 2, 2023, 2:21 p.m.
    Status: Monitoring
    Update: One of our underlying providers is assessing a loss of power impacting data centres while simultaneously failing over services. We will keep providing regular updates until the issue is resolved, thank you for your patience as we monitor this situation.
  • Time: Nov. 2, 2023, 12:42 p.m.
    Status: Monitoring
    Update: We have identified a critical outage from one of our infrastructure providers which is impacting the Switcher Player and Multistreaming products. We are actively monitoring the situation.

Updates:

  • Time: Oct. 25, 2023, 5:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2023, 3:49 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 25, 2023, 3:46 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 25, 2023, 3:45 p.m.
    Status: Monitoring
    Update: We have identified a critical outage from one of our infrastructure providers which is impacting the Switcher Player and Multistreaming products. We are actively monitoring the situation.

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Frequently Asked Questions - Switcher

Is there a Switcher outage?
The current status of Switcher is: Systems Active
Where can I find the official status page of Switcher?
The official status page for Switcher is here
How can I get notified if Switcher is down or experiencing an outage?
To get notified of any status changes to Switcher, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Switcher every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Switcher do?
Switcher Studio offers a multi-camera online video platform for creating, streaming, and monetizing videos. Try it for free to enhance your content.

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