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Is there an Switcher outage?

Switcher status: Systems Active

Last checked: 13 seconds ago

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Switcher outages and incidents

Outage and incident data over the last 30 days for Switcher.

There have been 0 outages or incidents for Switcher in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Switcher

Outlogger tracks the status of these components for Xero:

RecoStudio Multicam App Active
Switcher Go App Active
Switcher Studio App Active
Switcher API Active
Switcher Dashboard Active
Switcher Player Active
Cloudflare Stream Active
Facebook Live Integration Active
SpeedOf.Me (Speed Test) Active
Twilio Group Rooms Active
Twilio Network Traversal Service Active
Twilio Peer-to-Peer Rooms Active
YouTube Live Integration Active
Switcher Help Center Active
Switcher Website Active
Component Status
Active
RecoStudio Multicam App Active
Switcher Go App Active
Switcher Studio App Active
Active
Switcher API Active
Switcher Dashboard Active
Switcher Player Active
Active
Cloudflare Stream Active
Facebook Live Integration Active
SpeedOf.Me (Speed Test) Active
Twilio Group Rooms Active
Twilio Network Traversal Service Active
Twilio Peer-to-Peer Rooms Active
YouTube Live Integration Active
Active
Switcher Help Center Active
Switcher Website Active

Latest Switcher outages and incidents.

View the latest incidents for Switcher and check for official updates:

Updates:

  • Time: April 2, 2021, 12:37 a.m.
    Status: Resolved
    Update: The DNS issue with Microsoft Azure has been resolved and all services have been restored as of 4/1 22:30 UTC. This outage affected many services including Bing, Xbox Live, Microsoft Office, and more. https://status.azure.com/en-us/status/history/
  • Time: April 1, 2021, 10:39 p.m.
    Status: Monitoring
    Update: It appears that Microsoft Azure was experiencing DNS issues and recovery is in progress. Our servers appear to be operational again. We continue to monitor our servers and will report back as soon as Microsoft posts new updates. https://status.azure.com/en-us/status
  • Time: April 1, 2021, 9:48 p.m.
    Status: Investigating
    Update: Our server host, Microsoft Azure, is having sporadic connectivity issues. We're currently investigating the issue. https://twitter.com/AzureSupport/status/1377737333307437059

Updates:

  • Time: Feb. 8, 2021, 2:52 p.m.
    Status: Resolved
    Update: This issue has been resolved. In order to mitigate future outages, we have doubled the number of servers at peak times to handle surges in traffic and to mitigate issues where one or more servers become unavailable.
  • Time: Feb. 7, 2021, 5:41 p.m.
    Status: Monitoring
    Update: One of our servers became unavailable for about 2 minutes from 11:28 AM EST to 11:30 AM EST. Network connectivity to the internet appeared to had been lost during this time. After connectivity was restored, some requests to the server may have experienced delays as the server fulfilled a backlog of requests. An additional server was added at around 11:50 AM EST to help compensate for the server that was backlogged. Services were fully restored at around 11:50 AM EST. All services appear to be back to normal. We'll be reaching out to our hosting provider to better understand why the sudden loss in network connectivity to one of our servers.

Updates:

  • Time: Jan. 12, 2021, 2:48 p.m.
    Status: Resolved
    Update: Facebook has resolved this issue as of 6:30 am EST. Services should be restored now. https://developers.facebook.com/support/bugs/448867966487671/
  • Time: Jan. 12, 2021, 5:10 a.m.
    Status: Identified
    Update: Some users may experience the error message "Please reduce the amount of data you're asking for, then retry your request" when attempting to create a new Facebook Live video post. This error message comes from Facebook and a bug report has already been filed with Facebook, with other apps/platforms also experiencing the issue. Link to bug report: https://developers.facebook.com/support/bugs/1578821952506512/ We will continue monitoring this issue and will update you as Facebook provides updates.

Updates:

  • Time: Oct. 15, 2020, 4:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2020, 3:02 p.m.
    Status: Identified
    Update: Google/YouTube engineering has confirmed this is an issue with the YouTube API. Their team has a fix in progress.
  • Time: Oct. 15, 2020, 2:18 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 18, 2020, 2:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 17, 2020, 10:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 17, 2020, 10:39 p.m.
    Status: Investigating
    Update: Investigating reports of being enable to create events in Switcher via our integration with the third party API for YouTube Live. No changes have been made to the integration in several weeks.

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Frequently Asked Questions - Switcher

Is there a Switcher outage?
The current status of Switcher is: Systems Active
Where can I find the official status page of Switcher?
The official status page for Switcher is here
How can I get notified if Switcher is down or experiencing an outage?
To get notified of any status changes to Switcher, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Switcher every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Switcher do?
Switcher Studio offers a multi-camera online video platform for creating, streaming, and monetizing videos. Try it for free to enhance your content.

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