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Outage and incident data over the last 30 days for Symbl.
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View the latest incidents for Symbl and check for official updates:
Description: We were experiencing issues with our Async APIs ( Audio and Video ). We observed for some jobs messages were coming empty for successfully processed jobs. The issue has now been resolved and the service is operating normally. If you continue to run into issues with Symbl's APIs, please reach out to our support team at support@symbl.ai.
Status: Resolved
Impact: Major | Started At: Oct. 3, 2023, 4:13 a.m.
Description: We experienced an outage for our Async and Streaming APIs. Issue - Async API job status showing failed and Streaming API was not returning transcript. All of our services are now restored and working as expected. If you continue to run into issues with Symbl's APIs, please reach out to our support team at support@symbl.ai.
Status: Resolved
Impact: Major | Started At: Oct. 2, 2023, 8:03 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Sept. 5, 2023, 6:58 p.m.
Description: We experienced a period of increased latency due to downstream service issues. Services are now stable.
Status: Resolved
Impact: Major | Started At: March 2, 2023, 5:26 p.m.
Description: We experienced an outage for our Async APIs. One of our internal services experienced problems while scaling up, which caused a major outage for the Async APIs has been resolved now. If you continue to run into issues with Symbl's APIs, please reach out to our support team at support@symbl.ai. The issue has now been resolved and the service is operating normally.
Status: Resolved
Impact: Critical | Started At: Jan. 12, 2023, 9:02 a.m.
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